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Strategic Insurance Management & Business Performance Training Course

Treats insurance as a strategic business function, aligning insurance programmes with enterprise risk management, financial priorities and business performance.

INSP · Insurance Strategy & PerformanceAll Levels#2139ClassroomEnglish , Arabic
Duration
5 Days
Download BrochureView Upcoming Dates

Free substitution at any time · 30+ days' notice: full refund minus 10%. Cancellation policy

Course Overview

This comprehensive Strategic Insurance Management & Business Performance Training Course provides an integrated framework for managing insurance as a strategic business function rather than simply an administrative requirement. The programme focuses on aligning insurance strategy with organizational objectives, enterprise risk management, financial performance, operational resilience, and long-term business sustainability. Effective insurance management requires organizations to understand how insurance decisions influence risk exposure, financial protection, business continuity, capital allocation, and overall cost of risk. Participants will examine how to evaluate insurance programmes, manage risk retention and transfer, optimize coverage, use claims and loss data, and measure the contribution of insurance activities to broader business performance. The course explores strategic insurance management across property, business interruption, liability, cyber, environmental, project, marine, professional, and other specialized insurance areas. Particular attention is given to insurance programme governance, procurement, broker and insurer management, claims performance, risk financing, insurance costs, performance indicators, and executive reporting. Through practical case studies, insurance programme assessments, performance analysis, risk financing exercises, claims data reviews, and strategic planning workshops, participants will develop the ability to connect insurance management with measurable business outcomes. The programme enables participants to evaluate insurance efficiency, identify improvement opportunities, strengthen risk protection, and develop strategic insurance plans that support financial stability, operational resilience, and sustainable organizational performance.

Learning Objectives

  • Analyze the strategic role of insurance management in supporting organizational objectives and business performance.
  • Evaluate insurance programmes in relation to enterprise risk exposures, financial priorities, and organizational risk appetite.
  • Assess the financial and operational impact of insurance decisions on overall business performance.
  • Apply risk-based approaches to insurance programme design, optimization, and performance management.
  • Evaluate insurance costs, deductibles, limits, retention levels, and the total cost of risk.
  • Analyze claims experience and loss data to identify trends and opportunities for business and risk improvement.
  • Develop strategies for improving insurance procurement, placement, insurer selection, and broker performance.
  • Establish meaningful insurance performance indicators aligned with financial and operational objectives.
  • Integrate insurance management with enterprise risk management, business continuity, and operational resilience.
  • Evaluate insurer, broker, and claims management performance using structured measures and reporting.
  • Develop governance and executive reporting frameworks for strategic insurance management.
  • Prepare a strategic insurance management and business performance improvement roadmap.

Who Should Attend

This course is designed for professionals responsible for insurance management, enterprise risk management, financial risk management, insurance procurement, and corporate governance. It is particularly relevant to insurance managers, risk managers, enterprise risk specialists, insurance programme managers, finance managers, treasury professionals, and insurance procurement specialists. The programme is also suitable for professionals working in finance, legal, procurement, contracts, operations, asset management, business continuity, internal audit, compliance, and corporate governance who contribute to insurance strategy or organizational risk management. It is appropriate for managers, directors, senior specialists, executives, and decision makers in government organizations, financial institutions, energy and oil and gas companies, industrial corporations, multinational enterprises, infrastructure operators, and other organizations managing significant insurance portfolios and complex risk environments.

Learning Outcomes

  • By the end of this course, participants will be able to:
  • Explain the strategic relationship between insurance management, risk management, and business performance.
  • Evaluate insurance programmes against organizational objectives, risk appetite, and financial requirements.
  • Assess insurance costs and their impact on the total cost of risk and organizational financial performance.
  • Identify coverage gaps, duplication, inefficient structures, and opportunities for programme optimization.
  • Analyze claims and loss data to support insurance and business performance decisions.
  • Evaluate the effectiveness of insurance procurement, placement, and renewal strategies.
  • Establish performance indicators for insurance costs, claims, risk protection, and programme efficiency.
  • Assess broker, insurer, and claims service performance using structured evaluation criteria.
  • Integrate insurance strategy with business continuity, operational resilience, and enterprise risk management.
  • Develop executive-level insurance performance reports and management information.
  • Establish governance mechanisms for monitoring insurance programme effectiveness.
  • Develop a strategic insurance management roadmap focused on financial protection, risk efficiency, and sustainable business performance.

Course Outline

Course Outline

Day 1

Strategic Insurance Management & Business Alignment

  • Strategic role of insurance within modern organizations
  • Insurance as a business and risk management function
  • Relationship between insurance strategy and corporate objectives
  • Enterprise risk management and insurance alignment
  • Strategic, operational, financial, property, liability, cyber, environmental, and project risks
  • Risk appetite and insurance decision-making
  • Insurance needs assessment and risk mapping
  • Identifying critical business exposures
  • Risk retention, mitigation, transfer, and financing
  • Insurance programme maturity and organizational capabilities
  • Strategic insurance governance
  • Executive responsibilities and accountability
  • Practical application: Developing a strategic insurance and business risk map
Day 2

Insurance Programme Optimization & Financial Performance

  • Principles of strategic insurance programme design
  • Evaluating property and business interruption coverage
  • Liability and professional insurance
  • Cyber, environmental, marine, construction, and specialized insurance
  • Insurance limits, deductibles, and retention levels
  • Coverage gaps, overlaps, underinsurance, and overinsurance
  • Insurance programme structure and efficiency
  • Total cost of risk analysis
  • Premium costs and insurance expenditure
  • Financial impact of risk retention and transfer
  • Cost-benefit analysis of insurance decisions
  • Risk-adjusted financial analysis
  • Programme optimization and value creation
  • Practical workshop: Evaluating and optimizing an insurance programme from a financial and business performance perspective
Day 3

Claims Performance, Procurement & Market Management

  • Strategic insurance procurement principles
  • Preparing insurance submissions and risk presentations
  • Insurer selection and market engagement
  • Broker selection and performance management
  • Negotiating insurance terms and programme structures
  • Premium, limits, deductibles, and coverage negotiations
  • Claims management as a strategic performance factor
  • Claims frequency and severity analysis
  • Claims trends and loss experience
  • Identifying claims leakage and recovery opportunities
  • Using claims data to improve risk controls and insurance decisions
  • Measuring insurer and broker service performance
  • Renewal strategy and programme improvement
  • Practical application: Developing an insurance procurement, claims, and renewal improvement strategy
Day 4

Insurance Governance, Risk Management & Operational Resilience

  • Insurance governance structures and responsibilities
  • Integration with enterprise risk management
  • Risk financing and alternative risk transfer
  • Business continuity and operational resilience
  • Critical business services and operational dependencies
  • Supply chain and third-party risk
  • Cyber and technology resilience
  • Emerging risks and changing insurance requirements
  • Insurance programme monitoring and control
  • Risk and insurance reporting
  • Key risk and performance indicators
  • Executive and board-level reporting
  • Compliance and internal control considerations
  • Continuous improvement of insurance governance
  • Practical workshop: Developing an insurance governance and operational resilience framework
Day 5

Strategic Insurance Performance Management & Business Value

  • Measuring the business value of insurance management
  • Linking insurance performance to corporate strategy
  • Insurance programme performance dashboards
  • Financial, operational, and risk-based performance indicators
  • Benchmarking insurance programme effectiveness
  • Evaluating insurer and broker relationships
  • Claims performance and financial recovery
  • Optimizing risk retention and insurance transfer
  • Emerging risks and future insurance requirements
  • Climate, cyber, geopolitical, technology, and supply chain exposures
  • Strategic insurance planning and budgeting
  • Executive decision-making and board communication
  • Insurance programme maturity and continuous improvement
  • Developing an annual strategic insurance management cycle
  • Final integrated workshop: Developing a Strategic Insurance Management & Business Performance Framework covering insurance strategy, risk alignment, programme optimization, financial performance, claims management, procurement, governance, performance measurement, executive reporting, and continuous improvement.

Upcoming Dates

Selected date

Doha · 29 Mar – 2 Apr 2027 · Classroom

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CityDatesPrice per ParticipantEarly Bird
LisbonScheduled
2 – 6 Nov 2026€5,400—
LondonScheduled
9 – 13 Nov 2026€5,600—
MadinahScheduled
16 – 20 Nov 2026€4,200—
MadridScheduled
23 – 27 Nov 2026€5,400€4,860until 2 Nov
MakkahScheduled
23 – 27 Nov 2026€4,200€3,780until 2 Nov
ManamaScheduled
30 Nov – 4 Dec 2026€4,700€4,230until 9 Nov
MarrakeshScheduled
7 – 11 Dec 2026€4,200€3,780until 16 Nov
MilanScheduled
14 – 18 Dec 2026€6,000€5,400until 23 Nov
MunichScheduled
21 – 25 Dec 2026€5,400€4,860until 30 Nov
MuscatScheduled
28 Dec 2026 – 1 Jan 2027€5,300€4,770until 7 Dec
OnlineScheduled
3 – 7 Jan 2027€1,700€1,530until 14 Dec
ParisScheduled
4 – 8 Jan 2027€5,700€5,130until 14 Dec
RabatScheduled
11 – 15 Jan 2027€4,300€3,870until 21 Dec
RiyadhScheduled
18 – 22 Jan 2027€4,200€3,780until 28 Dec
RomeScheduled
25 – 29 Jan 2027€5,800€5,220until 4 Jan
ViennaScheduled
1 – 5 Feb 2027€5,700€5,130until 11 Jan
AmmanScheduled
7 – 11 Feb 2027€3,099€2,789until 18 Jan
AmsterdamScheduled
15 – 19 Feb 2027€5,400€4,860until 25 Jan
BarcelonaScheduled
22 – 26 Feb 2027€5,400€4,860until 1 Feb
BakuScheduled
22 – 26 Feb 2027€4,800€4,320until 1 Feb
BerlinScheduled
1 – 5 Mar 2027€5,300€4,770until 8 Feb
CairoScheduled
8 – 12 Mar 2027€3,300€2,970until 15 Feb
CasablancaScheduled
15 – 19 Mar 2027€4,300€3,870until 22 Feb
DammamScheduled
22 – 26 Mar 2027€4,200€3,780until 1 Mar
DohaScheduled
29 Mar – 2 Apr 2027€4,400€3,960until 8 Mar
DubaiScheduled
4 – 8 Apr 2027€4,400€3,960until 15 Mar
FrankfurtScheduled
12 – 16 Apr 2027€5,800€5,220until 22 Mar
GenevaScheduled
12 – 16 Apr 2027€6,300€5,670until 22 Mar
IstanbulScheduled
19 – 23 Apr 2027€4,693€4,224until 29 Mar
Kuala LumpurScheduled
26 – 30 Apr 2027€4,400€3,960until 5 Apr

Available in: Istanbul · Dubai · London · Riyadh · Doha · Amsterdam

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