Insurance Operations Performance Management Course
Helps insurers turn operational data into KPIs and performance insight that raise efficiency, service quality and risk control across the operations cycle.
5 Days·Classroom

Industry Focus
Explore insurance and risk management training courses covering underwriting, claims, actuarial science, reinsurance, insurance finance, regulation, compliance, fraud, customer experience, risk management, digital transformation and InsurTech. Designed for professionals across insurers, brokers, regulators and corporate risk functions.
Strengthen professional capability in Insurance Management & Operations through applied courses that combine foundational knowledge, practical methods, and implementation-focused learning. Ideal for professionals developing expertise and organizational impact in Insurance & Risk Management.
Explore programmes →Strengthen professional capability in Insurance Underwriting & Risk Selection through applied courses that combine foundational knowledge, practical methods, and implementation-focused learning. Ideal for professionals developing expertise and organizational impact in Insurance & Risk Management.
Explore programmes →Advance your knowledge of Insurance Claims Management with practical courses covering frameworks, methods, tools, and implementation challenges. The training supports professionals who want to strengthen capability, consistency, and organizational performance in Insurance & Risk Management.
Explore programmes →Professional Actuarial Science & Insurance Analytics courses provide focused learning on essential practices, practical techniques, and workplace application. The category is designed to help professionals make better decisions and support effective performance within Insurance & Risk Management.
Explore programmes →Strengthen professional capability in Insurance Risk Management through applied courses that combine foundational knowledge, practical methods, and implementation-focused learning. Ideal for professionals developing expertise and organizational impact in Insurance & Risk Management.
Explore programmes →Build practical expertise through Reinsurance Management courses covering essential concepts, proven approaches, decision-making tools, and workplace application. Designed for professionals seeking stronger skills and measurable performance in Insurance & Risk Management.
Explore programmes →Build practical expertise through Insurance Broking & Intermediary Management courses covering essential concepts, proven approaches, decision-making tools, and workplace application. Designed for professionals seeking stronger skills and measurable performance in Insurance & Risk Management.
Explore programmes →Advance your knowledge of Insurance Sales & Distribution with practical courses covering frameworks, methods, tools, and implementation challenges. The training supports professionals who want to strengthen capability, consistency, and organizational performance in Insurance & Risk Management.
Explore programmes →Advance your knowledge of Insurance Products & Pricing with practical courses covering frameworks, methods, tools, and implementation challenges. The training supports professionals who want to strengthen capability, consistency, and organizational performance in Insurance & Risk Management.
Explore programmes →Strengthen professional capability in Insurance Finance & Accounting through applied courses that combine foundational knowledge, practical methods, and implementation-focused learning. Ideal for professionals developing expertise and organizational impact in Insurance & Risk Management.
Explore programmes →Develop job-ready capability in Insurance Regulation, Compliance & Governance through structured training that connects key concepts with practical tools, current professional practices, and applied learning. Suitable for professionals and organizations working across Insurance & Risk Management.
Explore programmes →Explore professional Insurance Investment & Asset Management training focused on core principles, practical methods, industry-relevant tools, and real-world application. These courses help professionals build stronger capabilities and improve performance across Insurance & Risk Management.
Explore programmes →Advance your knowledge of Insurance Fraud & Financial Crime with practical courses covering frameworks, methods, tools, and implementation challenges. The training supports professionals who want to strengthen capability, consistency, and organizational performance in Insurance & Risk Management.
Explore programmes →Advance your knowledge of Insurance Technology & Digital Transformation with practical courses covering frameworks, methods, tools, and implementation challenges. The training supports professionals who want to strengthen capability, consistency, and organizational performance in Insurance & Risk Management.
Explore programmes →Develop job-ready capability in InsurTech & Artificial Intelligence through structured training that connects key concepts with practical tools, current professional practices, and applied learning. Suitable for professionals and organizations working across Insurance & Risk Management.
Explore programmes →Explore professional Insurance Data & Analytics training focused on core principles, practical methods, industry-relevant tools, and real-world application. These courses help professionals build stronger capabilities and improve performance across Insurance & Risk Management.
Explore programmes →Professional Insurance Customer Experience & Service courses provide focused learning on essential practices, practical techniques, and workplace application. The category is designed to help professionals make better decisions and support effective performance within Insurance & Risk Management.
Explore programmes →Professional Life & Health Insurance courses provide focused learning on essential practices, practical techniques, and workplace application. The category is designed to help professionals make better decisions and support effective performance within Insurance & Risk Management.
Explore programmes →Build practical expertise through General & Commercial Insurance courses covering essential concepts, proven approaches, decision-making tools, and workplace application. Designed for professionals seeking stronger skills and measurable performance in Insurance & Risk Management.
Explore programmes →Develop job-ready capability in Property & Casualty Insurance through structured training that connects key concepts with practical tools, current professional practices, and applied learning. Suitable for professionals and organizations working across Insurance & Risk Management.
Explore programmes →Strengthen professional capability in Marine, Aviation & Transport Insurance through applied courses that combine foundational knowledge, practical methods, and implementation-focused learning. Ideal for professionals developing expertise and organizational impact in Insurance & Risk Management.
Explore programmes →Strengthen professional capability in Energy & Industrial Insurance through applied courses that combine foundational knowledge, practical methods, and implementation-focused learning. Ideal for professionals developing expertise and organizational impact in Insurance & Risk Management.
Explore programmes →Strengthen professional capability in Cyber Insurance through applied courses that combine foundational knowledge, practical methods, and implementation-focused learning. Ideal for professionals developing expertise and organizational impact in Insurance & Risk Management.
Explore programmes →Strengthen professional capability in Enterprise Insurance & Corporate Risk through applied courses that combine foundational knowledge, practical methods, and implementation-focused learning. Ideal for professionals developing expertise and organizational impact in Insurance & Risk Management.
Explore programmes →Strengthen professional capability in Insurance Strategy & Performance through applied courses that combine foundational knowledge, practical methods, and implementation-focused learning. Ideal for professionals developing expertise and organizational impact in Insurance & Risk Management.
Explore programmes →Develop job-ready capability in Insurance Leadership & Executive Management through structured training that connects key concepts with practical tools, current professional practices, and applied learning. Suitable for professionals and organizations working across Insurance & Risk Management.
Explore programmes →Advance your knowledge of Insurance Business Continuity & Resilience with practical courses covering frameworks, methods, tools, and implementation challenges. The training supports professionals who want to strengthen capability, consistency, and organizational performance in Insurance & Risk Management.
Explore programmes →Helps insurers turn operational data into KPIs and performance insight that raise efficiency, service quality and risk control across the operations cycle.
5 Days·Classroom
Teaches insurance teams to map processes, remove bottlenecks, rework and duplication, and redesign workflows for higher efficiency and better service quality.
5 Days·Classroom
Maps the administrative functions behind insurance, from underwriting support and policy issuance to renewals, premiums and claims, and how they work together.
5 Days·Classroom
Strengthens the leadership skills to run insurance companies, aligning strategy with financial goals while improving performance, risk and governance.
5 Days·Classroom
Equips managers to run day-to-day insurance operations, from transaction processing and policy administration to controls, KPIs and cross-team handoffs.
5 Days·Classroom
Guides insurers in designing an operations strategy and operating model that support growth, efficiency and service quality and close capability gaps.
5 Days·Classroom
| City | Dates | Price per Participant | Early Bird | |
|---|---|---|---|---|
LisbonScheduled | 2 – 6 Nov 2026 | €5,400 | — | |
LondonScheduled | 2 – 6 Nov 2026 | €5,600 | — | |
MadinahScheduled | 2 – 6 Nov 2026 | €4,200 | — | |
MadridScheduled | 2 – 6 Nov 2026 | €5,400 | — | |
MakkahScheduled | 2 – 6 Nov 2026 | €4,200 | — | |
MarrakeshScheduled | 2 – 6 Nov 2026 | €4,200 | — | |
ManamaScheduled | 2 – 6 Nov 2026 | €4,700 | — | |
MilanScheduled | 2 – 6 Nov 2026 | €6,000 | — | |
MunichScheduled | 2 – 6 Nov 2026 | €5,400 | — | |
MuscatScheduled | 2 – 6 Nov 2026 | €5,300 | — |
Speak with our advisors about upcoming programmes or a bespoke corporate training plan.