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Quest Training

Supply Chain Quality Risk Management Training Course

Develops the ability to identify, assess, control and monitor quality risks across the supply chain before supplier failures disrupt operations.

SQA · Supplier & Supply Chain Quality ManagementAll Levels#2892ClassroomEnglish , Arabic
Duration
5 Days
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Free substitution at any time · 30+ days' notice: full refund minus 10%. Cancellation policy

Sectors:Quality Management & Operational ExcellenceCategories:Supplier & Supply Chain Quality Management

Course Overview

The Supply Chain Quality Risk Management Training Course develops the knowledge and practical skills required to identify, assess, control, and monitor quality risks across the supply chain. It focuses on preventing supplier-related failures, material nonconformities, process disruptions, and quality issues that can affect product integrity, operational continuity, customer satisfaction, and regulatory compliance. The course covers risk identification and assessment across sourcing, supplier qualification, procurement, transportation, warehousing, incoming inspection, production, and distribution. Participants explore risk assessment methodologies, supplier risk classification, failure mode and effects analysis (FMEA), risk prioritization, quality risk registers, and the development of preventive controls. The programme also addresses supplier performance monitoring, change management, traceability, contingency planning, and corrective action management. Through practical exercises and realistic supply chain scenarios, participants learn to develop risk-based supplier controls, prioritize mitigation measures, evaluate residual risks, and establish monitoring indicators. The course supports more resilient supply chains, improved supplier quality, reduced quality-related costs, and better-informed decisions regarding supplier selection, sourcing strategies, and operational risk management.

Learning Objectives

  • Explain the principles of quality risk management across the supply chain.
  • Identify quality risks associated with suppliers, materials, processes, logistics, and storage.
  • Assess risks according to likelihood, severity, detectability, and business impact.
  • Apply risk assessment tools, including FMEA, risk matrices, and risk registers.
  • Classify suppliers according to criticality, quality performance, and exposure to risk.
  • Develop preventive controls and mitigation plans for significant supply chain risks.
  • Integrate quality risk assessment into supplier selection, qualification, and performance reviews.
  • Establish monitoring indicators and escalation criteria for emerging quality risks.
  • Evaluate the effectiveness of mitigation measures and reassess residual risks.
  • Strengthen supply chain resilience through continuous improvement and contingency planning.

Who Should Attend

Supply Chain and Logistics Managers. Supplier Quality Engineers and Supplier Quality Managers. Procurement and Strategic Sourcing Professionals. Quality Assurance and Quality Management Teams. Supplier Development and Vendor Risk Specialists. Warehouse, Materials, and Inventory Management Personnel. Manufacturing and Operations Managers. Risk Management and Business Continuity Professionals. Compliance and Internal Audit Specialists. Professionals responsible for supplier qualification, incoming inspection, and quality improvement.

Learning Outcomes

  • Establish a structured framework for managing quality risks across the supply chain.
  • Map critical supply chain activities and identify potential quality failure points.
  • Evaluate supplier, material, process, transportation, and storage risks.
  • Apply risk scoring and prioritization techniques to support decision-making.
  • Develop supplier risk profiles and maintain quality risk registers.
  • Design preventive controls and contingency measures for high-priority risks.
  • Define risk ownership, mitigation responsibilities, and implementation deadlines.
  • Monitor risk indicators and identify changes in supplier or operational performance.
  • Evaluate mitigation effectiveness and document residual risk.
  • Integrate quality risk management into supplier reviews and continuous improvement initiatives.

Course Outline

Day 1

Supply Chain Quality Risk Management Fundamentals

  • Principles and objectives of supply chain quality risk management.
  • Relationship between quality risks, supplier performance, operational continuity, and customer requirements.
  • Mapping supply chain processes from sourcing and procurement to delivery and distribution.
  • Identifying quality failure points across suppliers, materials, logistics, and internal operations.
  • Understanding risk sources, contributing factors, consequences, and existing controls.
  • Establishing risk management responsibilities, governance, and reporting mechanisms.
  • Practical Exercise: Map a supply chain process and identify its main quality risks, potential consequences, and existing control measures.
Day 2

Risk Assessment, Analysis, and Prioritization

  • Qualitative and quantitative approaches to supply chain quality risk assessment.
  • Evaluating likelihood, severity, detectability, and operational impact.
  • Applying risk matrices and Failure Mode and Effects Analysis (FMEA).
  • Identifying critical materials, components, suppliers, and processes.
  • Establishing risk scoring criteria, acceptance thresholds, and escalation triggers.
  • Developing and maintaining supply chain quality risk registers.
  • Practical Exercise: Conduct an FMEA for a selected supply chain process and prioritize risks using predefined scoring criteria.
Day 3

Supplier Quality Risk and Preventive Controls

  • Assessing supplier capability, certification status, quality history, and operational stability.
  • Classifying suppliers according to criticality, dependency, and potential quality impact.
  • Integrating quality risk assessment into supplier selection and qualification.
  • Developing risk-based supplier audits, inspection plans, and approval requirements.
  • Managing supplier changes, material substitutions, process changes, and subcontracting risks.
  • Establishing preventive controls for nonconforming materials, documentation errors, and recurring defects.
  • Practical Exercise: Develop a supplier risk profile and preventive control plan for a critical supplier using performance and quality data.
Day 4

Risk Mitigation, Incident Response, and Supply Chain Resilience

  • Selecting mitigation strategies based on risk priority and business impact.
  • Developing corrective and preventive actions for identified quality risks.
  • Managing supplier disruptions, defective shipments, and critical material shortages.
  • Establishing contingency plans, alternative sourcing options, and recovery priorities.
  • Strengthening traceability, stock control, and segregation of affected materials.
  • Evaluating residual risk and determining when additional controls or escalation are required.
  • Practical Exercise: Develop a risk mitigation and contingency plan for a supply chain disruption involving defective materials from a critical supplier.
Day 5

Risk Monitoring, Reporting, and Continuous Improvement

  • Establishing key risk indicators and quality performance monitoring mechanisms.
  • Monitoring supplier nonconformities, defect trends, delivery reliability, and corrective action effectiveness.
  • Using dashboards and risk registers to communicate exposure and mitigation progress.
  • Conducting periodic risk reviews following supplier, process, material, or regulatory changes.
  • Integrating risk findings into supplier scorecards, management reviews, and improvement plans.
  • Measuring the effectiveness of risk controls and updating priorities based on performance data.
  • Practical Exercise: Prepare a supply chain quality risk dashboard and management report with prioritized mitigation actions, accountable owners, and monitoring indicators.

Upcoming Dates

Selected date

Amsterdam · 30 Aug – 3 Sept 2027 · Classroom

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CityDatesPrice per ParticipantEarly Bird
ErbilScheduled
8 – 12 Nov 2026€3,100—
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IstanbulScheduled
9 – 13 Nov 2026€4,700—
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JeddahScheduled
15 – 19 Nov 2026€4,200—
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KigaliScheduled
23 – 27 Nov 2026€5,100€4,590until 2 Nov
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Kuala LumpurScheduled
30 Nov – 4 Dec 2026€4,400€3,960until 9 Nov
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LisbonScheduled
7 – 11 Dec 2026€5,400€4,860until 16 Nov
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LondonScheduled
14 – 18 Dec 2026€5,600€5,040until 23 Nov
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MadridScheduled
21 – 25 Dec 2026€5,400€4,860until 30 Nov
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MakkahScheduled
21 – 25 Dec 2026€4,200€3,780until 30 Nov
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ManamaScheduled
28 Dec 2026 – 1 Jan 2027€4,700€4,230until 7 Dec
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MuscatScheduled
4 – 8 Jan 2027€5,300€4,770until 14 Dec
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OnlineScheduled
10 – 14 Jan 2027€1,700€1,530until 21 Dec
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ParisScheduled
18 – 22 Jan 2027€5,700€5,130until 28 Dec
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RiyadhScheduled
25 – 29 Jan 2027€4,200€3,780until 4 Jan
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Sharm El-SheikhScheduled
1 – 5 Feb 2027€4,300€3,870until 11 Jan
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SingaporeScheduled
1 – 5 Feb 2027€6,700€6,030until 11 Jan
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AbujaScheduled
8 – 12 Feb 2027€5,100€4,590until 18 Jan
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AccraScheduled
15 – 19 Feb 2027€5,100€4,590until 25 Jan
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AmmanScheduled
21 – 25 Feb 2027€3,100€2,790until 1 Feb
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AmsterdamScheduled
1 – 5 Mar 2027€5,400€4,860until 8 Feb
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BakuScheduled
8 – 12 Mar 2027€4,800€4,320until 15 Feb
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BangkokScheduled
15 – 19 Mar 2027€6,100€5,490until 22 Feb
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BarcelonaScheduled
22 – 26 Mar 2027€5,400€4,860until 1 Mar
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BeirutScheduled
28 Mar – 1 Apr 2027€4,000€3,600until 8 Mar
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CairoScheduled
28 Mar – 1 Apr 2027€3,300€2,970until 8 Mar
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Cape TownScheduled
5 – 9 Apr 2027€5,100€4,590until 15 Mar
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CasablancaScheduled
12 – 16 Apr 2027€4,300€3,870until 22 Mar
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DammamScheduled
18 – 22 Apr 2027€4,200€3,780until 29 Mar
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DohaScheduled
25 – 29 Apr 2027€4,400€3,960until 5 Apr
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DubaiScheduled
2 – 6 May 2027€4,400€3,960until 12 Apr
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AmsterdamScheduled
30 Aug – 3 Sept 2027€5,400€4,860until 9 Aug
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Available in: Istanbul · Dubai · London · Riyadh · Doha · Amsterdam

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