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Quest Training

Risk-Based Thinking in Quality Management Systems Training Course

Helps quality teams identify risks and opportunities in processes, link them to ISO 9001:2015 and act early to prevent poor outcomes and keep quality steady.

QRA · Quality Auditing, Risk & ImprovementAll Levels#2717ClassroomEnglish , Arabic
Duration
5 Days
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Free substitution at any time · 30+ days' notice: full refund minus 10%. Cancellation policy

Sectors:Quality Management & Operational ExcellenceCategories:Quality Auditing, Risk & Improvement

Course Overview

The Risk-Based Thinking in Quality Management Systems Training Course provides professionals with the knowledge and practical tools required to identify risks, evaluate opportunities, and integrate risk-based thinking into quality management processes. The course emphasizes proactive decision-making to prevent undesirable outcomes, improve process reliability, and support consistent quality performance. Participants explore the relationship between risk-based thinking and ISO 9001:2015, including risk identification, risk evaluation, process analysis, control measures, and performance monitoring. The programme focuses on understanding how risks can affect product and service conformity, customer satisfaction, operational efficiency, and organizational objectives. Through practical exercises and case studies, participants learn how to assess risks, prioritize actions, establish appropriate controls, and monitor the effectiveness of mitigation measures. The course supports organizations seeking to strengthen preventive practices, improve quality planning, and embed risk awareness into everyday operational and management decisions.

Learning Objectives

  • Explain the principles of risk-based thinking within quality management systems.
  • Understand the relationship between risk-based thinking and ISO 9001:2015 requirements.
  • Identify risks and opportunities affecting processes, products, services, and organizational objectives.
  • Apply structured methods to evaluate and prioritize risks.
  • Analyze potential causes and consequences of quality-related risks.
  • Select appropriate controls and mitigation measures.
  • Integrate risk assessment into process planning and operational decision-making.
  • Monitor risk indicators and evaluate the effectiveness of control measures.
  • Support corrective action and continual improvement through risk analysis.
  • Develop a practical framework for maintaining risk-based thinking across the organization.

Who Should Attend

This course is designed for quality managers, quality assurance professionals, internal auditors, risk management specialists, process owners, operations managers, and professionals responsible for maintaining and improving quality management systems. It is also suitable for engineers, project managers, compliance officers, and professionals working in government entities, manufacturing, oil and gas, engineering, logistics, banking, and service organizations that need to strengthen risk assessment, process control, and quality assurance practices.

Learning Outcomes

  • By the end of the course, participants will be able to:
  • Explain risk-based thinking and its role in quality management.
  • Identify internal and external factors that may affect process performance.
  • Recognize risks and opportunities across operational and support processes.
  • Apply qualitative risk assessment techniques and prioritization methods.
  • Evaluate the potential impact of risks on quality objectives and customer requirements.
  • Develop proportionate controls and risk treatment actions.
  • Integrate risk considerations into procedures, process reviews, and operational plans.
  • Monitor changes in risk exposure and the performance of existing controls.
  • Evaluate whether mitigation actions achieve their intended results.
  • Prepare and maintain practical risk assessment records that support continual improvement.

Course Outline

Day 1

Fundamentals of Risk-Based Thinking in Quality Management

  • Introduction to risk-based thinking and its importance in quality management.
  • Risk-based thinking within ISO 9001:2015.
  • Understanding risk, opportunity, uncertainty, and process performance.
  • Relationship between organizational context, interested parties, and quality objectives.
  • Proactive prevention versus reactive problem-solving.
  • Responsibilities of leadership and process owners in managing risk.
  • Practical exercise: Identify risks and opportunities affecting a selected quality management process.
Day 2

Risk Identification and Assessment Methods

  • Identifying risks across operational, administrative, and support processes.
  • Reviewing process inputs, outputs, dependencies, and potential failure points.
  • Techniques for gathering risk information and engaging relevant stakeholders.
  • Assessing likelihood, impact, and existing controls.
  • Qualitative risk assessment and prioritization matrices.
  • Introduction to Failure Mode and Effects Analysis (FMEA).
  • Practical exercise: Develop a risk register and prioritize identified risks.
Day 3

Risk Evaluation and Control Planning

  • Analyzing risk causes, consequences, and potential effects on quality.
  • Selecting appropriate risk treatment options.
  • Designing preventive controls and mitigation measures.
  • Integrating risk controls into procedures and work instructions.
  • Assigning risk owners, responsibilities, and implementation deadlines.
  • Evaluating residual risk after control measures are applied.
  • Practical exercise: Develop a risk treatment plan for a process with significant quality risks.
Day 4

Monitoring Risks and Evaluating Control Effectiveness

  • Establishing risk indicators and monitoring arrangements.
  • Reviewing control performance and changes in risk exposure.
  • Using audits, inspections, performance data, and incident records to identify emerging risks.
  • Linking risk assessment with nonconformity management and corrective action.
  • Investigating recurring quality issues through root cause analysis.
  • Documenting risk reviews and communicating significant changes.
  • Practical exercise: Review a risk register, evaluate control effectiveness, and recommend updates.
Day 5

Integrating Risk-Based Thinking into Continual Improvement

  • Embedding risk assessment into quality planning and operational management.
  • Aligning risk-based decisions with quality objectives and customer requirements.
  • Integrating risk thinking into internal audits and management reviews.
  • Strengthening employee awareness and cross-functional collaboration.
  • Evaluating the effectiveness of risk management practices.
  • Maintaining records and improving risk assessment processes over time.
  • Final workshop: Develop an integrated risk-based quality management plan covering risk identification, assessment criteria, controls, responsibilities, monitoring indicators, and continual improvement actions.

Upcoming Dates

Selected date

Online · 22 – 26 Nov 2026

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CityDatesPrice per ParticipantEarly Bird
MarrakeshScheduled
2 – 6 Nov 2026€4,300—
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MilanScheduled
9 – 13 Nov 2026€6,000—
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MuscatScheduled
16 – 20 Nov 2026€5,300—
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OnlineScheduled
22 – 26 Nov 2026€1,700€1,530until 2 Nov
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ParisScheduled
30 Nov – 4 Dec 2026€5,700€5,130until 9 Nov
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RiyadhScheduled
7 – 11 Dec 2026€4,200€3,780until 16 Nov
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RomeScheduled
7 – 11 Dec 2026€5,800€5,220until 16 Nov
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SalalahScheduled
14 – 18 Dec 2026€5,300€4,770until 23 Nov
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SingaporeScheduled
21 – 25 Dec 2026€6,700€6,030until 30 Nov
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ViennaScheduled
28 Dec 2026 – 1 Jan 2027€5,700€5,130until 7 Dec
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AmmanScheduled
3 – 7 Jan 2027€3,100€2,790until 14 Dec
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AmsterdamScheduled
11 – 15 Jan 2027€5,400€4,860until 21 Dec
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BarcelonaScheduled
18 – 22 Jan 2027€5,400€4,860until 28 Dec
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BakuScheduled
18 – 22 Jan 2027€4,800€4,320until 28 Dec
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CairoScheduled
25 – 29 Jan 2027€3,300€2,970until 4 Jan
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CasablancaScheduled
1 – 5 Feb 2027€4,300€3,870until 11 Jan
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DammamScheduled
8 – 12 Feb 2027€4,200€3,780until 18 Jan
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DohaScheduled
15 – 19 Feb 2027€4,400€3,960until 25 Jan
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DubaiScheduled
21 – 25 Feb 2027€4,400€3,960until 1 Feb
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GenevaScheduled
1 – 5 Mar 2027€6,300€5,670until 8 Feb
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IstanbulScheduled
8 – 12 Mar 2027€4,700€4,230until 15 Feb
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JeddahScheduled
14 – 18 Mar 2027€4,200€3,780until 22 Feb
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Kuala LumpurScheduled
15 – 19 Mar 2027€4,400€3,960until 22 Feb
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LisbonScheduled
22 – 26 Mar 2027€5,400€4,860until 1 Mar
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LondonScheduled
29 Mar – 2 Apr 2027€5,600€5,040until 8 Mar
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MadinahScheduled
5 – 9 Apr 2027€4,200€3,780until 15 Mar
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MadridScheduled
12 – 16 Apr 2027€5,400€4,860until 22 Mar
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MakkahScheduled
19 – 23 Apr 2027€4,200€3,780until 29 Mar
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MarbellaScheduled
26 – 30 Apr 2027€5,400€4,860until 5 Apr
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ManamaScheduled
26 – 30 Apr 2027€4,700€4,230until 5 Apr
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Available in: Istanbul · Dubai · London · Riyadh · Doha · Amsterdam

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