Supplier Relationship Management (SRM) Training Course
Equips procurement and contract teams with segmentation, tools and interpersonal skills to build supplier relationships that deliver performance and value.
5 Days·Classroom
Strengthens preparation and distributive, integrative and principled negotiation skills to reach supplier agreements that deliver value and reduce risk.
Free substitution at any time · 30+ days' notice: full refund minus 10%. Cancellation policy
The Negotiation Skills for Procurement & Supplier Management Training Course equips procurement, contracts, and supplier management professionals with the preparation methods, strategies, and interpersonal skills needed to negotiate agreements that deliver value for money, reduce risk, and support productive long-term supplier relationships. In government entities, ministries, healthcare systems, banks, manufacturing, retail, and service organizations, and large corporations, procurement professionals negotiate every day on price, specifications, delivery, payment terms, service levels, warranties, contract variations, and dispute resolution. The quality of these negotiations has a direct effect on cost, quality, risk allocation, and supplier performance over the life of the contract. Many procurement negotiations underperform because they focus almost entirely on price, are conducted with little preparation, or rely on personal style rather than structured method. Negotiators may not know their alternatives or walk-away position, may lack reliable information on market conditions and supplier costs, may concede too quickly or without receiving anything in return, and may damage relationships through unnecessarily adversarial behavior. In the public sector and regulated environments, negotiators must also work within procurement regulations, maintain fairness and transparency, and document outcomes properly. This course provides a structured and practical approach to procurement negotiation. Participants learn the principles of distributive and integrative negotiation and the principled negotiation approach, which focuses on interests, options, objective criteria, and alternatives. The program covers thorough negotiation preparation, including market and supplier analysis, total cost and should-cost analysis, understanding supplier position and power balance, defining objectives, the best alternative to a negotiated agreement, the zone of possible agreement, and walk-away points. Participants then develop negotiation strategies, plan concessions and trade-offs, apply effective questioning, listening, and persuasion techniques, recognize and respond to common tactics, manage team negotiations, handle difficult negotiators and deadlocks, and negotiate across cultures and in virtual settings. The course also addresses negotiating key commercial and contractual terms beyond price, negotiating contract variations and claims, maintaining ethics and compliance with procurement regulations, documenting agreements, and preserving relationships after negotiation. The course is highly practical, with a significant portion of time dedicated to realistic negotiation role plays and simulations, followed by structured feedback and debriefs. Participants leave with a negotiation preparation template, a supplier power and position analysis, a concession planning tool, a tactics and responses guide, a negotiation outcome record, and a personal negotiation development plan.
Course Outline:
Selected date
Doha · 23 – 27 Aug 2027 · Classroom
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| City | Dates | Price per Participant | Early Bird | |
|---|---|---|---|---|
MarrakeshScheduled | 2 – 6 Nov 2026 | €4,300 | — | |
MilanScheduled | 9 – 13 Nov 2026 | €6,000 | — | |
MunichScheduled | 16 – 20 Nov 2026 | €5,400 | — | |
KigaliScheduled | 16 – 20 Nov 2026 | €5,100 | — | |
OnlineScheduled | 22 – 26 Nov 2026 | €1,700 | €1,530until 2 Nov | |
ParisScheduled | 30 Nov – 4 Dec 2026 | €5,700 | €5,130until 9 Nov | |
RiyadhScheduled | 7 – 11 Dec 2026 | €4,200 | €3,780until 16 Nov | |
RomeScheduled | 7 – 11 Dec 2026 | €5,800 | €5,220until 16 Nov | |
LisbonScheduled | 7 – 11 Dec 2026 | €5,400 | €4,860until 16 Nov | |
SalalahScheduled | 14 – 18 Dec 2026 | €5,300 | €4,770until 23 Nov | |
TunisiaScheduled | 21 – 25 Dec 2026 | €3,800 | €3,420until 30 Nov | |
LondonScheduled | 21 – 25 Dec 2026 | €5,600 | €5,040until 30 Nov | |
ViennaScheduled | 28 Dec 2026 – 1 Jan 2027 | €5,700 | €5,130until 7 Dec | |
AmmanScheduled | 3 – 7 Jan 2027 | €3,100 | €2,790until 14 Dec | |
AmsterdamScheduled | 11 – 15 Jan 2027 | €5,400 | €4,860until 21 Dec | |
MadinahScheduled | 11 – 15 Jan 2027 | €4,200 | €3,780until 21 Dec | |
BangkokScheduled | 18 – 22 Jan 2027 | €6,100 | €5,490until 28 Dec | |
BarcelonaScheduled | 25 – 29 Jan 2027 | €5,400 | €4,860until 4 Jan | |
BerlinScheduled | 25 – 29 Jan 2027 | €5,800 | €5,220until 4 Jan | |
MadridScheduled | 25 – 29 Jan 2027 | €5,400 | €4,860until 4 Jan | |
CairoScheduled | 1 – 5 Feb 2027 | €3,300 | €2,970until 11 Jan | |
CasablancaScheduled | 8 – 12 Feb 2027 | €4,300 | €3,870until 18 Jan | |
DammamScheduled | 15 – 19 Feb 2027 | €4,200 | €3,780until 25 Jan | |
MakkahScheduled | 15 – 19 Feb 2027 | €4,200 | €3,780until 25 Jan | |
DohaScheduled | 22 – 26 Feb 2027 | €4,400 | €3,960until 1 Feb | |
DubaiScheduled | 28 Feb – 4 Mar 2027 | €4,400 | €3,960until 8 Feb | |
ManamaScheduled | 1 – 5 Mar 2027 | €4,700 | €4,230until 8 Feb | |
FrankfurtScheduled | 8 – 12 Mar 2027 | €5,800 | €5,220until 15 Feb | |
GenevaScheduled | 8 – 12 Mar 2027 | €6,300 | €5,670until 15 Feb | |
IstanbulScheduled | 15 – 19 Mar 2027 | €4,700 | €4,230until 22 Feb | |
DohaScheduled | 23 – 27 Aug 2027 | €4,400 | €3,960until 2 Aug |
Available in: Istanbul · Dubai · London · Riyadh · Doha · Amsterdam
Equips procurement and contract teams with segmentation, tools and interpersonal skills to build supplier relationships that deliver performance and value.
5 Days·Classroom
Gives practical systems for registering, qualifying, evaluating, monitoring and developing vendors in a fair, consistent and evidence-based way.
5 Days·Classroom
Offers a risk-based approach to identifying capable suppliers, verifying their qualifications and selecting the best one fairly, transparently and defensibly.
5 Days·Classroom
Speak with our advisors about upcoming programmes or a bespoke corporate training plan.