Marine Claims Management & Loss Adjustment Training Course

Course Overview

Learning Objectives

• By the end of the course, participants will be able to:
• Understand the principles and practices of marine claims management and loss adjustment.
• Identify the major stages of the marine claims lifecycle.
• Analyze marine insurance policies to determine applicable coverage and conditions.
• Conduct structured investigations of marine accidents and losses.
• Evaluate survey reports, technical evidence, photographs, records, and supporting documentation.
• Assess physical damage to vessels, machinery, cargo, and marine equipment.
• Determine the financial impact and extent of marine losses.
• Apply appropriate methodologies for loss adjustment and claims evaluation.
• Assess liability and contractual responsibilities among maritime stakeholders.
• Identify potential fraud, inconsistencies, and irregularities in marine claims.
• Develop effective negotiation and settlement strategies.
• Strengthen claims governance, documentation, reporting, and continuous improvement.

Who Should Attend

Learning Outcomes

• Upon completion of the course, participants will be able to:
• Explain the key principles governing marine claims management and loss adjustment.
• Manage the complete lifecycle of a marine insurance claim.
• Review policy terms and determine their relevance to individual claims.
• Investigate marine incidents using structured evidence-gathering techniques.
• Evaluate survey reports and technical assessments.
• Assess vessel, machinery, cargo, and equipment damage.
• Quantify physical and financial losses using appropriate adjustment methodologies.
• Evaluate liability, causation, and contractual responsibilities.
• Identify coverage issues, exclusions, deductibles, and potential recovery opportunities.
• Recognize indicators of fraudulent or potentially exaggerated claims.
• Conduct effective claims negotiations and settlement discussions.
• Prepare professional claims reports and recommendations for settlement or further action.

Course Outline