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ISO 45003 Psychosocial Risk Assessment & Controls Training Course

Manages psychosocial hazards as safety risks under ISO 45003 in an ISO 45001 system: hazard identification, risk assessment, work design controls and review.

OHS · Occupational Health & SafetyAll Levels#3048ClassroomEnglish , Arabic
Duration
5 Days
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Sectors:Health, Safety, Environment & SustainabilityCategories:Occupational Health & Safety

Course Overview

This training course treats psychosocial hazards as occupational health and safety risks to be identified, assessed and controlled through a management system, following ISO 45003, the international guidance on managing psychosocial risks within an ISO 45001 occupational health and safety management system. Rather than focusing on wellbeing culture or individual support, it equips participants to manage how work is designed, organized and supervised so that harm is prevented at source. The course explains the three groups of psychosocial hazards described in ISO 45003: how work is organized, social factors, and the work environment, equipment and hazardous tasks. Participants examine workload, work pace, role clarity, job control, working hours, organizational change, harassment and violence, and the particular exposures created by remote sites, isolated work and rotational schedules. Particular emphasis is placed on structured risk assessment, the hierarchy of controls applied to work design, worker consultation, and the integration of psychosocial risk into existing hazard identification, management of change and incident investigation processes. Through case studies, assessment exercises and implementation workshops, participants develop a practical psychosocial risk management plan with monitoring indicators, audit criteria and management review inputs.

Learning Objectives

  • By the end of this training course, participants will be able to:
  • Explain the purpose and scope of ISO 45003 and its link to ISO 45001.
  • Distinguish psychosocial hazards from psychosocial risks and their effects.
  • Identify psychosocial hazards arising from work organization, social factors and the work environment.
  • Combine organizational records and worker consultation to identify hazards reliably.
  • Assess psychosocial risks using likelihood, severity, exposure duration and interaction between hazards.
  • Prioritize psychosocial risks for workforce groups in remote, isolated and rotational operations.
  • Select controls for workload, working hours and rotation using the hierarchy of controls.
  • Establish procedures to prevent and respond to workplace harassment, bullying and violence.
  • Integrate psychosocial risk into management of change, contractor management and incident investigation.
  • Develop leading and lagging indicators to monitor psychosocial risk control performance.
  • Prepare a psychosocial risk management plan aligned with ISO 45001.

Who Should Attend

This course is designed for HSE managers, occupational health and safety professionals, occupational health teams, HR leaders, and management system coordinators responsible for identifying and controlling work-related psychosocial risks. It is particularly suitable for HSE Managers, Occupational Health Advisors, Safety Engineers, HR and Employee Relations Managers, ISO 45001 Implementation Team Members, Internal Auditors, and Site and Camp Managers. It is also relevant to oil and gas, construction, mining, utilities, manufacturing, banking, ministries and government agencies, particularly organizations with remote sites, offshore facilities or rotational workforces. Senior managers and supervisors who design work, set staffing levels and approve schedules will benefit most.

Learning Outcomes

  • Upon successful completion of the course, participants will be able to:
  • Interpret ISO 45003 guidance within an ISO 45001 management system.
  • Classify psychosocial hazards by work organization, social factors and work environment.
  • Plan hazard identification combining records, observation and confidential worker input.
  • Conduct a psychosocial risk assessment and record results in a risk register.
  • Evaluate how remote sites, isolation and rotation patterns affect psychosocial exposure.
  • Design work-level controls that reduce excessive demands, low job control and role conflict.
  • Define fatigue, lone-working and accommodation arrangements for remote workforces.
  • Apply clear reporting, investigation and protection arrangements for harassment and violence concerns.
  • Define manager responsibilities and referral routes without taking counselling or clinical roles.
  • Select indicators, audit criteria and management review inputs for psychosocial risk.
  • Present a prioritized psychosocial risk control plan with owners and monitoring.

Course Outline

Day 1

Psychosocial Risk within the ISO 45001 Framework

  • Psychosocial hazards and risks as occupational health and safety issues.
  • Purpose, scope and structure of ISO 45003 guidance.
  • Adoption of ISO 45003 as a Gulf standard by the GCC Standardization Organization (GSO).
  • Linking ISO 45003 to ISO 45001 context, leadership, planning and operation clauses.
  • Employer duty of care under national labour and occupational safety legislation.
  • International reference points, including the ILO Violence and Harassment Convention (No. 190).
  • Leadership commitment, roles and accountability for psychosocial risk.
  • Worker consultation, participation and confidentiality.
  • Boundary between organizational risk management and counselling or clinical support.
  • Practical application: Reviewing an ISO 45001 system for psychosocial risk gaps.
Day 2

Identifying Psychosocial Hazards in Work Design

  • How work is organized: workload, work pace, working hours and shifts.
  • Job control, role clarity, role conflict and the balance of demands and resources.
  • Organizational change, job insecurity and poorly planned restructuring.
  • Social factors: supervision, support, interpersonal conflict, bullying and harassment.
  • Third-party aggression and violence in customer-facing and public service roles.
  • Work environment, equipment and hazardous tasks as hazard sources.
  • Remote sites, isolated work, camp living and separation from family.
  • Absence, turnover, grievance, incident and exit interview records as indicators.
  • Surveys, focus groups and task observation with protected confidentiality.
  • Practical application: Building a psychosocial hazard inventory for a selected operation.
Day 3

Psychosocial Risk Assessment & Prioritization

  • Adapting existing risk assessment methods to psychosocial hazards.
  • Estimating likelihood, severity, frequency and duration of exposure.
  • Combined and interacting hazards and their cumulative effects.
  • Exposed groups: frontline, shift, rotational, expatriate and contractor workers.
  • Rotation patterns, shift length, night work and fatigue as risk factors.
  • Links between psychosocial risk, human error and process safety.
  • Evaluating existing controls and their effectiveness in practice.
  • Prioritizing risks and recording results in a psychosocial risk register.
  • Assessing psychosocial impacts of planned changes through management of change.
  • Practical application: Assessing psychosocial risks at a remote rotational site.
Day 4

Controls for Workload, Isolation, Remote Sites & Rotation

  • Applying the hierarchy of controls, starting with work design.
  • Staffing levels, task allocation, realistic targets and clear priorities.
  • Scheduling, rotation design, rest periods and fatigue risk management.
  • Lone working, check-in procedures and communication for isolated workers.
  • Camp and accommodation conditions, connectivity, privacy and family contact.
  • Procedures to prevent, report and respond to harassment, bullying and violence.
  • Manager competence in recognizing hazards and adjusting work.
  • Referral routes to occupational health and employee assistance services.
  • Post-incident organizational response and phased return-to-work arrangements.
  • Practical application: Selecting and justifying controls for priority psychosocial risks.
Day 5

Monitoring, Audit & Continual Improvement

  • Leading and lagging indicators for psychosocial risk performance.
  • Repeat surveys, trend analysis and protection of personal data.
  • Investigating incidents for psychosocial contributing factors.
  • Auditing psychosocial controls within the ISO 45001 internal audit programme.
  • Contractor and supply chain arrangements for psychosocial risk.
  • Documented information, records and data protection requirements.
  • Management review inputs, outputs and resource decisions.
  • Corrective action and continual improvement of controls.
  • Reporting psychosocial risk performance to senior leadership.
  • Practical application: Preparing a psychosocial risk management plan with indicators and owners.

Upcoming Dates

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London · 30 Aug – 3 Sept 2027 · Classroom

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