Human Resources Management for Non-HR Managers Training Course

Course Overview

Learning Objectives

• By the end of the course, participants will be able to:
• Explain the fundamental principles of human resources management from a manager's perspective.
• Clarify the roles and responsibilities shared between line managers and HR professionals.
• Apply effective workforce planning and staffing principles within their teams.
• Improve participation in recruitment, selection, and onboarding decisions.
• Set clear performance expectations and manage employee performance effectively.
• Provide constructive feedback and conduct meaningful performance discussions.
• Identify and address performance problems in a fair and structured manner.
• Develop employees through coaching, learning, career support, and delegation.
• Strengthen employee engagement, motivation, and workplace relationships.
• Handle workplace conflicts, complaints, and difficult employee situations professionally.
• Apply HR policies and procedures consistently within their teams.
• Recognize employee relations, conduct, and compliance issues requiring HR involvement.
• Improve communication and collaboration between managers, employees, and HR.
• Support organizational change and maintain team effectiveness during transitions.
• Develop a practical people-management approach aligned with organizational goals.

Who Should Attend

Learning Outcomes

• By the end of the course, participants will be able to:
• Understand the manager's role throughout the employee lifecycle.
• Work effectively with HR to address workforce and employee matters.
• Participate confidently in recruitment and selection processes.
• Support effective onboarding and integration of new employees.
• Establish clear goals, expectations, and performance standards.
• Conduct effective performance reviews and feedback discussions.
• Identify and manage underperformance appropriately.
• Coach employees and support their professional development.
• Improve team engagement, motivation, and productivity.
• Handle employee conflicts and difficult conversations professionally.
• Apply HR policies consistently and fairly.
• Recognize situations requiring HR advice, intervention, or escalation.
• Support employee relations and workplace conduct requirements.
• Manage people effectively during organizational change.
• Make better people-related decisions using evidence and structured approaches.
• Build a high-performance team culture aligned with organizational objectives.

Course Outline