Hotel General Management & Operations Training Course
Prepares hotel leaders to run the whole property: rooms, food and beverage, finance, people, and owners, rather than focusing on service quality alone.
5 Days·Classroom
Teaches hotel finance teams to read and build USALI statements, departmental profit, budgets, and controls using the hotel industry's accounting system.
Free substitution at any time · 30+ days' notice: full refund minus 10%. Cancellation policy
The Hotel Financial Management & USALI Reporting Training Course equips hotel financial controllers, accountants, general managers, and department heads with the practical knowledge needed to prepare, read, and act on hotel financial statements. It is built around the Uniform System of Accounts for the Lodging Industry (USALI), the reporting framework hotels and their owners use to present results in a consistent format. As hotels, resorts, and serviced apartments grow across the Gulf and Africa, owners, lenders, and government investors expect reporting that can be compared across properties, operators, and periods. The course focuses on the financial logic of a hotel rather than general accounting. Participants examine how departmental statements for rooms, food and beverage, and other operated departments are structured, how undistributed operating expenses are classified, how gross operating profit and EBITDA are reached, and how payroll, cost of sales, fees, and non-operating income and expenses are treated. They also learn to explain the difference between management reports built on USALI and financial statements prepared under IFRS, including the treatment of revenue, leases, and property assets. Participants work with the measures and routines that drive hotel financial performance, including average daily rate, RevPAR, gross operating profit per available room, flow-through, labor cost per occupied room, food and beverage cost ratios, and departmental profit margins. Night audit and income audit, receivables and credit control, food and beverage purchasing and inventory controls, budgeting, rolling forecasts, capital expenditure reporting, the furniture, fixtures, and equipment reserve, and owner reporting complete the scope. The course is delivered through hotel case studies, statement preparation exercises, variance analysis sessions, budgeting exercises, and a final financial management workshop. Participants leave with a USALI account mapping checklist, a monthly variance commentary template, a budget and forecast model outline, a cost control review list, and an owner reporting pack they can adapt to their own hotel.
Course Outline:
Selected date
Singapore · 16 – 20 Nov 2026 · Classroom
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| City | Dates | Price per Participant | Early Bird | |
|---|---|---|---|---|
ParisScheduled | 2 – 6 Nov 2026 | €5,700 | — | |
Sharm El-SheikhScheduled | 9 – 13 Nov 2026 | €4,300 | — | |
AbujaScheduled | 16 – 20 Nov 2026 | €5,100 | — | |
SingaporeScheduled | 16 – 20 Nov 2026 | €6,700 | — | |
AccraScheduled | 23 – 27 Nov 2026 | €5,100 | €4,590until 2 Nov | |
AmmanScheduled | 29 Nov – 3 Dec 2026 | €3,100 | €2,790until 9 Nov | |
AmsterdamScheduled | 30 Nov – 4 Dec 2026 | €5,400 | €4,860until 9 Nov | |
BakuScheduled | 7 – 11 Dec 2026 | €4,800 | €4,320until 16 Nov | |
BarcelonaScheduled | 14 – 18 Dec 2026 | €5,400 | €4,860until 23 Nov | |
BeirutScheduled | 20 – 24 Dec 2026 | €4,000 | €3,600until 30 Nov | |
BerlinScheduled | 21 – 25 Dec 2026 | €5,800 | €5,220until 30 Nov | |
CairoScheduled | 27 – 31 Dec 2026 | €3,300 | €2,970until 7 Dec | |
CasablancaScheduled | 4 – 8 Jan 2027 | €4,300 | €3,870until 14 Dec | |
Cape TownScheduled | 4 – 8 Jan 2027 | €5,100 | €4,590until 14 Dec | |
DammamScheduled | 10 – 14 Jan 2027 | €4,200 | €3,780until 21 Dec | |
DohaScheduled | 17 – 21 Jan 2027 | €4,400 | €3,960until 28 Dec | |
ErbilScheduled | 24 – 28 Jan 2027 | €3,100 | €2,790until 4 Jan | |
DubaiScheduled | 24 – 28 Jan 2027 | €4,400 | €3,960until 4 Jan | |
IstanbulScheduled | 1 – 5 Feb 2027 | €4,700 | €4,230until 11 Jan | |
JeddahScheduled | 7 – 11 Feb 2027 | €4,200 | €3,780until 18 Jan | |
KigaliScheduled | 8 – 12 Feb 2027 | €5,100 | €4,590until 18 Jan | |
Kuala LumpurScheduled | 15 – 19 Feb 2027 | €4,400 | €3,960until 25 Jan | |
LisbonScheduled | 22 – 26 Feb 2027 | €5,400 | €4,860until 1 Feb | |
LondonScheduled | 22 – 26 Feb 2027 | €5,600 | €5,040until 1 Feb | |
MadinahScheduled | 1 – 5 Mar 2027 | €4,200 | €3,780until 8 Feb | |
MakkahScheduled | 8 – 12 Mar 2027 | €4,200 | €3,780until 15 Feb | |
MadridScheduled | 8 – 12 Mar 2027 | €5,400 | €4,860until 15 Feb | |
ManamaScheduled | 15 – 19 Mar 2027 | €4,700 | €4,230until 22 Feb | |
MuscatScheduled | 22 – 26 Mar 2027 | €5,300 | €4,770until 1 Mar | |
OnlineScheduled | 28 Mar – 1 Apr 2027 | €1,700 | €1,530until 8 Mar |
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Speak with our advisors about upcoming programmes or a bespoke corporate training plan.