Hotel & Restaurant Service Excellence Training Course
Builds the service standards, guest communication and complaint handling skills that deliver consistent, high-quality experiences in hotels and restaurants.
5 Days·Classroom

Industry Focus
Professional training courses for the tourism, hospitality and events sector, covering hotel and resort management, destination development, Hajj and Umrah services, conferences, exhibitions and venues. Designed for tourism authorities, hotel owners and operators, service providers and event organisers.
Training courses in hotel operations, revenue, finance, rooms, food and beverage, and resort management for hotel owners and operators.
Explore programmes →Training courses in tourism strategy, destination governance and marketing, heritage and wellness tourism, and tourism investment for authorities and developers.
Explore programmes →Training courses in Hajj and Umrah hospitality, pilgrim accommodation, service quality, crowd flow and pilgrim experience for service providers and hotels.
Explore programmes →Training courses in planning, budgeting, delivering and evaluating major, official and sustainable events for government entities and event organisers.
Explore programmes →Training courses in exhibition and trade show management, MICE strategy and convention centre operations for organisers, venues and destinations.
Explore programmes →Training courses in hotel and restaurant service excellence, tourism management, travel and tour operations, destination planning, and food safety in hospitality operations.
Explore programmes →Builds the service standards, guest communication and complaint handling skills that deliver consistent, high-quality experiences in hotels and restaurants.
5 Days·Classroom
Combines food hygiene, temperature control and cross-contamination prevention with occupational safety practices to keep commercial kitchens safe for all.
5 Days·Classroom
Develops the skills to plan tourism activities, manage destinations and visitor experience, and market tourism services that improve sector performance.
5 Days·Classroom
Equips travel professionals to handle enquiries and bookings, build itineraries, coordinate airlines and hotels, and run tour programmes customers can rely on.
5 Days·Classroom
Shows how to assess tourism assets and readiness, analyse visitor markets and build strategic plans that develop competitive, sustainable destinations.
5 Days·Classroom
Shows hotels and hospitality venues how to receive VIP guests with personalized attention, discretion, cultural awareness and seamless coordination.
5 Days·Classroom
| City | Dates | Price per Participant | Early Bird | |
|---|---|---|---|---|
ManamaScheduled | 2 – 6 Nov 2026 | €4,700 | — | |
AmsterdamScheduled | 2 – 6 Nov 2026 | €5,400 | — | |
BarcelonaScheduled | 2 – 6 Nov 2026 | €5,400 | — | |
CairoScheduled | 2 – 6 Nov 2026 | €3,300 | — | |
CasablancaScheduled | 2 – 6 Nov 2026 | €4,300 | — | |
IstanbulScheduled | 2 – 6 Nov 2026 | €4,700 | — | |
KigaliScheduled | 2 – 6 Nov 2026 | €5,100 | — | |
Kuala LumpurScheduled | 2 – 6 Nov 2026 | €4,400 | — | |
LisbonScheduled | 2 – 6 Nov 2026 | €5,400 | — | |
SalalahConfirmed | 2 – 6 Nov 2026 | €5,300 | — |
Speak with our advisors about upcoming programmes or a bespoke corporate training plan.