Health Insurance Management & Operations Training Course
Covers the full health insurance lifecycle, from policy administration and service delivery to claims, cost control and regulatory requirements.
5 Days·Classroom
Shows how to price health insurance using claims frequency, severity and medical cost trends, and how to manage loss ratios to keep portfolios profitable.
Free substitution at any time · 30+ days' notice: full refund minus 10%. Cancellation policy
The Health Insurance Pricing, Medical Costs & Loss Ratio Management Training Course provides a comprehensive and practical framework for pricing health insurance products, analyzing medical costs, managing loss ratios, and maintaining portfolio profitability. The programme is designed to strengthen participants’ ability to make informed pricing and portfolio decisions based on claims experience, medical cost trends, utilization patterns, and risk characteristics. The course examines the key principles of health insurance pricing, including risk classification, premium adequacy, claims frequency and severity, medical inflation, utilization, benefit design, deductibles, limits, co-payments, expenses, margins, and portfolio characteristics. Participants will explore the relationship between pricing assumptions and actual claims experience and how deviations can affect financial performance. Particular emphasis is placed on understanding and controlling medical cost drivers, including provider pricing, treatment patterns, high-cost claims, chronic conditions, medical utilization, inappropriate services, claims leakage, and healthcare cost inflation. Participants will learn how to analyze loss ratios and identify the operational, underwriting, claims, and pricing factors contributing to unfavorable performance. The programme also addresses portfolio monitoring, pricing reviews, experience analysis, rate adequacy, profitability assessment, corrective actions, and management reporting. Through practical case studies and analytical exercises, participants will develop the ability to evaluate pricing performance, identify emerging cost pressures, and establish effective strategies for sustainable health insurance portfolio performance.
Course Outline
Selected date
Istanbul · 15 – 19 Feb 2027 · Classroom
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| City | Dates | Price per Participant | Early Bird | |
|---|---|---|---|---|
CairoScheduled | 2 – 6 Nov 2026 | €3,300 | — | |
Kuala LumpurScheduled | 2 – 6 Nov 2026 | €4,400 | — | |
MilanScheduled | 2 – 6 Nov 2026 | €6,000 | — | |
CasablancaScheduled | 9 – 13 Nov 2026 | €4,300 | — | |
LisbonScheduled | 9 – 13 Nov 2026 | €5,400 | — | |
MunichScheduled | 9 – 13 Nov 2026 | €5,400 | — | |
AmmanScheduled | 16 – 20 Nov 2026 | €3,099 | — | |
DammamScheduled | 16 – 20 Nov 2026 | €4,200 | — | |
LondonScheduled | 16 – 20 Nov 2026 | €5,600 | — | |
MuscatScheduled | 16 – 20 Nov 2026 | €5,300 | — | |
OnlineScheduled | 22 – 26 Nov 2026 | €1,700 | €1,530until 2 Nov | |
AmsterdamScheduled | 23 – 27 Nov 2026 | €5,400 | €4,860until 2 Nov | |
DohaScheduled | 23 – 27 Nov 2026 | €4,400 | €3,960until 2 Nov | |
MadinahScheduled | 23 – 27 Nov 2026 | €4,200 | €3,780until 2 Nov | |
DubaiScheduled | 29 Nov – 3 Dec 2026 | €4,400 | €3,960until 9 Nov | |
BakuScheduled | 30 Nov – 4 Dec 2026 | €4,800 | €4,320until 9 Nov | |
MadridScheduled | 30 Nov – 4 Dec 2026 | €5,400 | €4,860until 9 Nov | |
ParisScheduled | 30 Nov – 4 Dec 2026 | €5,700 | €5,130until 9 Nov | |
BangkokScheduled | 7 – 11 Dec 2026 | €6,093 | €5,484until 16 Nov | |
FrankfurtScheduled | 7 – 11 Dec 2026 | €5,800 | €5,220until 16 Nov | |
MakkahScheduled | 7 – 11 Dec 2026 | €4,200 | €3,780until 16 Nov | |
RiyadhScheduled | 7 – 11 Dec 2026 | €4,200 | €3,780until 16 Nov | |
BarcelonaScheduled | 14 – 18 Dec 2026 | €5,400 | €4,860until 23 Nov | |
GenevaScheduled | 14 – 18 Dec 2026 | €6,300 | €5,670until 23 Nov | |
ManamaScheduled | 14 – 18 Dec 2026 | €4,700 | €4,230until 23 Nov | |
RomeScheduled | 14 – 18 Dec 2026 | €5,800 | €5,220until 23 Nov | |
BerlinScheduled | 21 – 25 Dec 2026 | €5,300 | €4,770until 30 Nov | |
IstanbulScheduled | 21 – 25 Dec 2026 | €4,693 | €4,224until 30 Nov | |
MarrakeshScheduled | 21 – 25 Dec 2026 | €4,200 | €3,780until 30 Nov | |
ViennaScheduled | 21 – 25 Dec 2026 | €5,700 | €5,130until 30 Nov | |
IstanbulScheduled | 15 – 19 Feb 2027 | €4,693 | €4,224until 25 Jan |
Available in: Istanbul · Dubai · London · Riyadh · Doha · Amsterdam
Covers the full health insurance lifecycle, from policy administration and service delivery to claims, cost control and regulatory requirements.
5 Days·Classroom
Deepens medical risk assessment, pricing and portfolio management skills so health underwriters can evaluate risks consistently and sustain results.
5 Days·Classroom
Strengthens health claims assessment, utilization management, fraud prevention and provider controls to keep medical costs in check while protecting service.
5 Days·Classroom
Speak with our advisors about upcoming programmes or a bespoke corporate training plan.