Event Risk, Crowd Safety & Security Management Training Course

Course Overview

Learning Objectives

• Explain how event risk differs from everyday site risk across the event life cycle.
• Apply ISO 31000 principles to assess hazards and assign owners and proportionate controls.
• Analyze crowd behavior through density, flow, audience profile, and event content.
• Review site layouts, barriers, entry systems, and routes for safe ingress and egress.
• Prepare a crowd management plan with stewarding, queuing, and audience communication.
• Manage temporary structures, fire, heat, weather, and medical arrangements at planning level.
• Assess threats and vulnerabilities and set search, screening, and access zone policies.
• Manage contracted security providers and coordinate with police and civil defense.
• Define the roles of the event safety officer, event control room, and multi-agency partners.
• Design escalation, show-stop, evacuation, and invacuation procedures.
• Plan incident communication, post-event review, and learning from incidents.
• Integrate ISO 45001 occupational health and safety ideas into workforce planning and contractor arrangements.
• Prepare clear public safety messages, including heat advice and changes to entry or exit arrangements.

Who Should Attend

Learning Outcomes

• By the end of this course, participants will be able to:
• Explain why event risk needs its own approach across the event life cycle.
• Build an event risk register with owners and proportionate controls.
• Assess crowd risk using density, flow, audience profile, and event content.
• Assess holding, entry, and exit capacity for a venue or temporary site.
• Prepare a crowd management plan with stewarding and audience communication.
• Review a site plan and improve ingress and egress arrangements with heat, weather, and medical needs in mind.
• Prepare an event security plan framework integrated with safety planning.
• Supervise contracted security providers and agency coordination.
• Operate an event control room with clear logs and decision authority.
• Apply escalation, show-stop, and evacuation procedures in a scenario.
• Lead a post-event review and turn findings into improvements.
• Prepare crowd and safety messages that keep the audience informed during disruption or change.

Course Outline