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Quest Training

Emergency Response Team (ERT) Training Course

Prepares ERT members to recognise hazards and respond to fires, chemical releases and medical emergencies, coordinating action to protect people and assets.

ER · Emergency Response & Crisis ManagementAll Levels#2823ClassroomEnglish , Arabic
Duration
5 Days
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Free substitution at any time · 30+ days' notice: full refund minus 10%. Cancellation policy

Sectors:Health, Safety, Environment & SustainabilityCategories:Emergency Response & Crisis Management

Course Overview

An effective Emergency Response Team (ERT) is essential for protecting personnel, assets, and business continuity during fires, chemical releases, medical emergencies, equipment failures, and other critical incidents. Organisations need trained response personnel who can recognise hazards, act decisively, coordinate emergency activities, and minimise the consequences of unexpected events. This course develops the operational knowledge and practical skills required to perform emergency response duties within industrial facilities, commercial premises, infrastructure projects, and other high-risk environments. It covers emergency procedures, incident assessment, alarm activation, evacuation, firefighting fundamentals, casualty assistance, hazardous material awareness, communication protocols, and coordination with external emergency services. Through practical exercises, scenario-based simulations, and team coordination drills, participants will strengthen their ability to respond under pressure, follow established emergency plans, and operate effectively within an incident command structure. The programme also addresses emergency equipment readiness, post-incident reporting, and continuous improvement to enhance organisational preparedness and response performance.

Learning Objectives

  • Identify common workplace emergencies and assess associated hazards.
  • Apply emergency response procedures in accordance with organisational plans.
  • Activate alarms, communicate incidents, and initiate appropriate response actions.
  • Perform safe evacuation, personnel accountability, and emergency assembly procedures.
  • Apply basic firefighting principles and select appropriate extinguishing equipment within the limits of training.
  • Understand initial response measures for chemical releases and hazardous materials.
  • Apply basic first-response principles while awaiting qualified medical assistance.
  • Coordinate response activities through clear communication and defined team responsibilities.
  • Participate effectively in emergency drills and incident command arrangements.
  • Evaluate response performance and identify opportunities for improvement.

Who Should Attend

Designated Emergency Response Team (ERT) members. Health, Safety, and Environment (HSE) professionals. Emergency coordinators and incident response supervisors. Facility, plant, and operations personnel assigned emergency duties. Security personnel responsible for emergency support and access control. Industrial workers in high-risk environments. Supervisors and managers responsible for emergency preparedness. Personnel involved in business continuity and emergency planning.

Learning Outcomes

  • Recognise emergency conditions and identify immediate threats to life and property.
  • Assess initial incident conditions and communicate critical information accurately.
  • Follow emergency action plans and assigned response responsibilities.
  • Support safe evacuation, headcounts, and personnel accountability.
  • Demonstrate the correct principles for using basic emergency equipment within their training and authorisation.
  • Identify hazards associated with chemical incidents and other hazardous material releases.
  • Provide appropriate initial assistance within the limits of their competence.
  • Coordinate team activities using established communication and command procedures.
  • Participate in realistic emergency scenarios and post-drill evaluations.
  • Recommend improvements to emergency readiness and response procedures.

Course Outline

Course Outline

Day 1

Emergency Preparedness and ERT Fundamentals

  • Principles of emergency management and workplace emergency preparedness.
  • Common emergency scenarios in industrial, commercial, and operational environments.
  • Emergency Response Team structure, roles, responsibilities, and authority.
  • Hazard identification, initial incident assessment, and risk prioritisation.
  • Emergency response plans, alarm systems, and notification procedures.
  • Incident command principles and coordination with external emergency services.
  • Practical Exercise: Review a workplace emergency scenario, identify immediate hazards, and assign initial ERT responsibilities.
Day 2

Fire Response, Evacuation, and Emergency Equipment

  • Fire behaviour, common fire classes, and workplace fire hazards.
  • Fire prevention measures and initial response decision-making.
  • Types of fire extinguishers and their appropriate applications.
  • Safe evacuation routes, emergency exits, assembly points, and headcounts.
  • Emergency equipment inspection, accessibility, and readiness checks.
  • Conditions requiring withdrawal and escalation to specialist firefighting services.
  • Practical Exercise: Conduct an evacuation drill and demonstrate fire extinguisher selection through approved training methods.
Day 3

Hazardous Materials and Medical Emergency Response

  • Recognition of hazardous substances and chemical release warning signs.
  • Initial isolation, access restriction, and safe-distance principles.
  • Understanding Safety Data Sheets (SDS) and hazardous material identification.
  • Personal protective equipment (PPE) selection and limitations.
  • Initial medical response, casualty assessment, and emergency service activation.
  • Basic bleeding control, recovery positioning, and cardiopulmonary resuscitation (CPR) awareness, subject to the scope of practical training.
  • Practical Exercise: Respond to a simulated chemical release and casualty incident, focusing on hazard recognition, isolation, communication, and requesting specialist assistance.
Day 4

Incident Coordination and Team Response Operations

  • Emergency communication protocols and information accuracy under pressure.
  • Team mobilisation, role allocation, and coordination of response activities.
  • Incident command, escalation procedures, and decision-making during emergencies.
  • Accountability of personnel, contractors, visitors, and missing persons.
  • Coordination with security, medical teams, firefighting services, and site management.
  • Managing simultaneous incidents and changing emergency conditions.
  • Practical Exercise: Participate in a multi-stage emergency simulation requiring coordinated team actions, escalation, and personnel accountability.
Day 5

Emergency Drills, Incident Evaluation, and Continuous Improvement

  • Planning and conducting effective emergency drills.
  • Scenario-based response exercises and performance observation.
  • Evaluating response time, communication, evacuation, and role effectiveness.
  • Incident reporting, evidence preservation, and post-incident review.
  • Identifying root causes, response gaps, and corrective actions.
  • Maintaining emergency equipment, training records, and team readiness.
  • Practical Exercise: Complete an integrated emergency response drill, conduct a post-exercise review, and prepare an improvement action plan.
  • Training Note: Practical firefighting, first aid, CPR, and hazardous materials response activities must be conducted under qualified supervision, using appropriate facilities and equipment, and in accordance with applicable regulations and organisational procedures. Course attendance alone does not constitute external certification or specialist authorisation.

Upcoming Dates

Selected date

London · 2 – 6 Aug 2027 · Classroom

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BarcelonaScheduled
2 – 6 Nov 2026€5,400—
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BerlinScheduled
9 – 13 Nov 2026€5,800—
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CairoScheduled
16 – 20 Nov 2026€3,300—
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Cape TownScheduled
23 – 27 Nov 2026€5,100€4,590until 2 Nov
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CasablancaScheduled
30 Nov – 4 Dec 2026€4,300€3,870until 9 Nov
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DammamScheduled
30 Nov – 4 Dec 2026€4,200€3,780until 9 Nov
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DohaScheduled
7 – 11 Dec 2026€4,400€3,960until 16 Nov
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DubaiScheduled
13 – 17 Dec 2026€4,400€3,960until 23 Nov
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FrankfurtScheduled
21 – 25 Dec 2026€5,800€5,220until 30 Nov
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HamburgScheduled
28 Dec 2026 – 1 Jan 2027€5,800€5,220until 7 Dec
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IstanbulScheduled
4 – 8 Jan 2027€4,700€4,230until 14 Dec
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JeddahScheduled
10 – 14 Jan 2027€4,200€3,780until 21 Dec
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KigaliScheduled
11 – 15 Jan 2027€5,100€4,590until 21 Dec
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Kuala LumpurScheduled
18 – 22 Jan 2027€4,400€3,960until 28 Dec
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LisbonScheduled
25 – 29 Jan 2027€5,400€4,860until 4 Jan
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LondonScheduled
1 – 5 Feb 2027€5,600€5,040until 11 Jan
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MadridScheduled
8 – 12 Feb 2027€5,400€4,860until 18 Jan
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ManamaScheduled
15 – 19 Feb 2027€4,700€4,230until 25 Jan
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MilanScheduled
22 – 26 Feb 2027€6,000€5,400until 1 Feb
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MuscatScheduled
1 – 5 Mar 2027€5,300€4,770until 8 Feb
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7 – 11 Mar 2027€1,700€1,530until 15 Feb
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ParisScheduled
8 – 12 Mar 2027€5,700€5,130until 15 Feb
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15 – 19 Mar 2027€5,800€5,220until 22 Feb
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22 – 26 Mar 2027€3,800€3,420until 1 Mar
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ViennaScheduled
29 Mar – 2 Apr 2027€5,700€5,130until 8 Mar
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5 – 9 Apr 2027€5,100€4,590until 15 Mar
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12 – 16 Apr 2027€5,100€4,590until 22 Mar
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AmsterdamScheduled
19 – 23 Apr 2027€5,400€4,860until 29 Mar
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26 – 30 Apr 2027€6,100€5,490until 5 Apr
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LondonScheduled
2 – 6 Aug 2027€5,600€5,040until 12 Jul
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Available in: Istanbul · Dubai · London · Doha · Amsterdam

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