Digital Identity, E-Signatures & Trust Services Training Course

Course Overview

Learning Objectives

• By the end of the course, participants will be able to:
• Explain the components, stakeholders, and trust relationships of national digital identity ecosystems.
• Distinguish foundational, functional, and mobile identity models and their roles in service delivery.
• Assess identity proofing and eKYC journeys against the required levels of assurance.
• Evaluate biometric matching, liveness detection, and identity document verification controls.
• Apply data protection, consent, and inclusion principles to digital identity services.
• Differentiate simple, advanced, and qualified electronic signatures and electronic seals.
• Analyze the legal effect and evidential weight of electronic signatures under e-transactions laws.
• Identify transactions that require higher assurance or remain outside electronic execution.
• Interpret licensing, supervision, and audit requirements for trust service providers.
• Evaluate timestamping, remote signing, validation, and long-term preservation services.
• Assess digital identity wallets, verifiable credentials, and cross-border recognition arrangements.
• Design governance, liability, and risk controls for relying parties.
• Develop a practical roadmap for adopting trusted digital identity and e-signature services.

Who Should Attend

Learning Outcomes

• By the end of the course, participants will be able to:
• Explain how national digital identity ecosystems create trust between people, providers, and relying parties.
• Map identity sources, credentials, and federation arrangements for public and private services.
• Select levels of assurance for identity proofing, authentication, and federation.
• Design eKYC and remote onboarding journeys that balance assurance, inclusion, and customer experience.
• Evaluate biometric, liveness, and document checks against common identity fraud methods.
• Apply data protection and consent requirements to identity data flows.
• Choose the signature or seal type that achieves the required legal effect.
• Assess the evidential strength of signed records and supporting audit trails.
• Prepare or review the core elements of a trust service provider license application.
• Evaluate validation, timestamping, and preservation arrangements for signed documents.
• Assess digital wallets and verifiable credentials for cross-border use.
• Define reliance agreements, liability allocation, and performance indicators.
• Develop a phased adoption plan for digital identity and trust services.

Course Outline