Hotel & Restaurant Service Excellence Training Course
Builds the service standards, guest communication and complaint handling skills that deliver consistent, high-quality experiences in hotels and restaurants.
5 Days·Classroom
Shows how to assess tourism assets and readiness, analyse visitor markets and build strategic plans that develop competitive, sustainable destinations.
Free substitution at any time · 30+ days' notice: full refund minus 10%. Cancellation policy
The Destination Planning & Development Training Course provides practical knowledge and skills for planning, developing, and managing competitive tourism destinations. It focuses on assessing destination potential, identifying tourism assets, developing strategic plans, and aligning tourism initiatives with economic, environmental, and community priorities. The course covers destination analysis, tourism infrastructure, visitor facilities, product development, stakeholder engagement, investment opportunities, destination branding, and sustainable development. It also examines how public authorities, tourism organizations, local communities, and private sector partners can collaborate to improve destination attractiveness and competitiveness. Through practical exercises and case studies, participants learn to assess destination strengths and challenges, prioritize development initiatives, improve visitor experiences, and establish performance measures that support long-term tourism growth.
Selected date
Munich · 15 – 19 Feb 2027 · Classroom
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| City | Dates | Price per Participant | Early Bird | |
|---|---|---|---|---|
CasablancaScheduled | 2 – 6 Nov 2026 | €4,300 | — | |
DammamScheduled | 9 – 13 Nov 2026 | €4,200 | — | |
DohaScheduled | 16 – 20 Nov 2026 | €4,400 | — | |
AmsterdamScheduled | 16 – 20 Nov 2026 | €5,400 | — | |
DubaiScheduled | 22 – 26 Nov 2026 | €4,400 | €3,960until 2 Nov | |
GenevaScheduled | 30 Nov – 4 Dec 2026 | €6,300 | €5,670until 9 Nov | |
FrankfurtScheduled | 30 Nov – 4 Dec 2026 | €5,800 | €5,220until 9 Nov | |
BakuScheduled | 7 – 11 Dec 2026 | €4,800 | €4,320until 16 Nov | |
IstanbulScheduled | 7 – 11 Dec 2026 | €4,700 | €4,230until 16 Nov | |
JeddahScheduled | 13 – 17 Dec 2026 | €4,200 | €3,780until 23 Nov | |
Kuala LumpurScheduled | 21 – 25 Dec 2026 | €4,400 | €3,960until 30 Nov | |
LisbonScheduled | 28 Dec 2026 – 1 Jan 2027 | €5,400 | €4,860until 7 Dec | |
BangkokScheduled | 28 Dec 2026 – 1 Jan 2027 | €6,100 | €5,490until 7 Dec | |
LondonScheduled | 4 – 8 Jan 2027 | €5,600 | €5,040until 14 Dec | |
MadridScheduled | 11 – 15 Jan 2027 | €5,400 | €4,860until 21 Dec | |
MadinahScheduled | 11 – 15 Jan 2027 | €4,200 | €3,780until 21 Dec | |
MakkahScheduled | 18 – 22 Jan 2027 | €4,200 | €3,780until 28 Dec | |
BarcelonaScheduled | 25 – 29 Jan 2027 | €5,400 | €4,860until 4 Jan | |
ManamaScheduled | 25 – 29 Jan 2027 | €4,700 | €4,230until 4 Jan | |
MarbellaScheduled | 1 – 5 Feb 2027 | €5,400 | €4,860until 11 Jan | |
MilanScheduled | 8 – 12 Feb 2027 | €6,000 | €5,400until 18 Jan | |
BeirutScheduled | 14 – 18 Feb 2027 | €4,000 | €3,600until 25 Jan | |
MunichScheduled | 15 – 19 Feb 2027 | €5,400 | €4,860until 25 Jan | |
MuscatScheduled | 22 – 26 Feb 2027 | €5,300 | €4,770until 1 Feb | |
OnlineScheduled | 28 Feb – 4 Mar 2027 | €1,700 | €1,530until 8 Feb | |
ParisScheduled | 1 – 5 Mar 2027 | €5,700 | €5,130until 8 Feb | |
RiyadhScheduled | 8 – 12 Mar 2027 | €4,200 | €3,780until 15 Feb | |
Cape TownScheduled | 8 – 12 Mar 2027 | €5,100 | €4,590until 15 Feb | |
RomeScheduled | 15 – 19 Mar 2027 | €5,800 | €5,220until 22 Feb | |
Sharm El-SheikhScheduled | 22 – 26 Mar 2027 | €4,300 | €3,870until 1 Mar |
Available in: Istanbul · Dubai · London · Riyadh · Doha · Amsterdam
Builds the service standards, guest communication and complaint handling skills that deliver consistent, high-quality experiences in hotels and restaurants.
5 Days·Classroom
Combines food hygiene, temperature control and cross-contamination prevention with occupational safety practices to keep commercial kitchens safe for all.
5 Days·Classroom
Develops the skills to plan tourism activities, manage destinations and visitor experience, and market tourism services that improve sector performance.
5 Days·Classroom
Speak with our advisors about upcoming programmes or a bespoke corporate training plan.