Lean & Six Sigma#2706
Lean Six Sigma Yellow Belt Training Course
Introduces the basics of Lean and Six Sigma, including the eight wastes, process mapping and the DMAIC phases, so staff can join improvement projects.
5 Days·Classroom
Design for Six Sigma (DFSS) Training Course
Covers designing new products, services and processes with DFSS, building customer needs, risk analysis and statistics in to prevent defects from the start.
LSS · Lean & Six SigmaAll Levels#2908ClassroomEnglish , Arabic
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Free substitution at any time · 30+ days' notice: full refund minus 10%. Cancellation policy
Sectors:Quality Management & Operational ExcellenceCategories:Lean & Six Sigma
Course Overview
Design for Six Sigma (DFSS) is a structured methodology for designing new products, services, and processes that meet customer requirements, achieve high levels of quality, and deliver reliable performance from the outset. Unlike traditional improvement approaches that focus on correcting existing problems, DFSS emphasizes preventing defects during the design stage by integrating customer needs, risk analysis, statistical thinking, and quality engineering into development decisions. This course explores the core principles and practical tools of DFSS, including Voice of the Customer (VOC), Quality Function Deployment (QFD), Critical to Quality (CTQ) requirements, concept evaluation, design risk assessment, Design Failure Mode and Effects Analysis (DFMEA), and statistical methods for evaluating design performance. Participants will examine structured DFSS frameworks, including DMADV (Define, Measure, Analyse, Design, Verify), to translate customer expectations into measurable specifications and robust design solutions. Through practical exercises and case-based learning, participants will develop the capability to define design requirements, evaluate alternatives, anticipate potential failures, and verify that new products and processes meet performance expectations. The course supports organizations seeking to reduce development risks, minimize costly redesign, accelerate product and process launches, and establish quality by design across the product lifecycle.
Learning Objectives
- Explain DFSS principles and distinguish them from process improvement methodologies such as DMAIC.
- Translate customer expectations into measurable design requirements and Critical to Quality (CTQ) characteristics.
- Apply the DMADV framework to structure product, service, and process development projects.
- Use VOC analysis and QFD to align design decisions with customer priorities.
- Evaluate design concepts against performance, quality, cost, reliability, and feasibility criteria.
- Apply risk assessment and DFMEA to identify and mitigate potential design failures.
- Use statistical and analytical methods to evaluate design alternatives and performance requirements.
- Integrate reliability, robustness, and manufacturability considerations into design decisions.
- Establish verification and validation plans to confirm that design outputs meet requirements.
- Develop a practical DFSS implementation roadmap with measurable quality and performance targets.
Who Should Attend
Quality managers and quality engineering professionals.
Product design and development engineers.
Process design and industrial engineers.
Research and development (R&D) specialists.
Manufacturing and operations managers.
Reliability and risk management engineers.
Continuous improvement and operational excellence professionals.
Project managers responsible for product or process development.
Technical specialists involved in design verification and validation.
Professionals seeking to integrate preventive quality methods into product and service development.
Learning Outcomes
- Select appropriate DFSS approaches for new product, service, and process development.
- Define customer requirements and convert them into measurable CTQ specifications.
- Develop structured project plans using the DMADV framework.
- Construct QFD matrices to prioritize customer needs and technical requirements.
- Compare design alternatives using systematic evaluation methods.
- Conduct DFMEA to assess design risks, failure modes, effects, and mitigation actions.
- Apply statistical reasoning and analytical tools to support design decisions.
- Assess design robustness, reliability, and sensitivity to operating conditions.
- Develop verification and validation criteria linked to defined requirements.
- Prepare a design quality plan with risk controls, performance measures, and implementation milestones.
Course Outline
DFSS Fundamentals and Customer Requirements
- Principles, objectives, and business value of Design for Six Sigma.
- Differences between DFSS and DMAIC-based process improvement.
- The role of prevention, quality engineering, and risk-based thinking in design.
- Understanding the Voice of the Customer (VOC) and stakeholder expectations.
- Translating customer needs into measurable Critical to Quality (CTQ) characteristics.
- Defining project scope, design objectives, constraints, and success criteria.
- Practical Exercise: Analyse a product or service scenario and translate customer expectations into prioritized CTQ requirements.
Design Planning, QFD, and Concept Development
- Applying the DMADV framework: Define, Measure, Analyse, Design, and Verify.
- Establishing measurable design requirements and performance targets.
- Using Quality Function Deployment (QFD) and the House of Quality.
- Prioritizing customer needs against technical characteristics.
- Generating and screening alternative design concepts.
- Evaluating concepts using weighted decision matrices and feasibility criteria.
- Practical Exercise: Develop a simplified House of Quality and evaluate alternative design concepts against customer and technical requirements.
Design Risk Analysis and Robustness
- Identifying potential design failure modes and their operational consequences.
- Applying Design Failure Mode and Effects Analysis (DFMEA).
- Evaluating severity, occurrence, detection, and design risk priorities.
- Developing preventive and mitigating actions for significant design risks.
- Assessing reliability, robustness, and sensitivity to operating conditions.
- Integrating safety, compliance, maintainability, and lifecycle considerations into design decisions.
- Practical Exercise: Conduct a DFMEA for a selected product or process design and develop a prioritized risk-reduction action plan.
Statistical Design Evaluation and Design Optimization
- Using statistical methods to evaluate design performance and variability.
- Understanding the principles of design of experiments (DOE).
- Identifying critical design factors, interactions, and response variables.
- Evaluating alternative configurations against performance specifications.
- Applying optimization and robustness concepts to improve design consistency.
- Assessing design trade-offs involving quality, cost, reliability, and operational performance.
- Practical Exercise: Develop a basic experimental plan to evaluate key design factors and identify opportunities to improve performance robustness.
Design Verification, Validation, and DFSS Implementation
- Distinguishing design verification from design validation.
- Establishing acceptance criteria and measurable design specifications.
- Developing test plans, verification protocols, and validation methods.
- Evaluating results against CTQ requirements and identified design risks.
- Managing design changes, documentation, and traceability of requirements.
- Establishing design quality metrics, project reviews, and lessons-learned practices.
- Practical Exercise: Prepare a DFSS implementation plan that includes design requirements, risk controls, verification and validation activities, performance targets, and project milestones.
Upcoming Dates
Selected date
Lisbon · 15 – 19 Mar 2027 · Classroom
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| City | Dates | Price per Participant | Early Bird | |
|---|---|---|---|---|
AbujaScheduled | 9 – 13 Nov 2026 | €5,100 | — | |
AccraScheduled | 16 – 20 Nov 2026 | €5,100 | — | |
AmmanScheduled | 22 – 26 Nov 2026 | €3,100 | €2,790until 2 Nov | |
SalalahScheduled | 23 – 27 Nov 2026 | €5,300 | €4,770until 2 Nov | |
AmsterdamScheduled | 23 – 27 Nov 2026 | €5,400 | €4,860until 2 Nov | |
BakuScheduled | 30 Nov – 4 Dec 2026 | €4,800 | €4,320until 9 Nov | |
BangkokScheduled | 7 – 11 Dec 2026 | €6,100 | €5,490until 16 Nov | |
BarcelonaScheduled | 14 – 18 Dec 2026 | €5,400 | €4,860until 23 Nov | |
AbujaScheduled | 14 – 18 Dec 2026 | €5,100 | €4,590until 23 Nov | |
BeirutScheduled | 20 – 24 Dec 2026 | €4,000 | €3,600until 30 Nov | |
BerlinScheduled | 28 Dec 2026 – 1 Jan 2027 | €5,800 | €5,220until 7 Dec | |
CairoScheduled | 3 – 7 Jan 2027 | €3,300 | €2,970until 14 Dec | |
Cape TownScheduled | 4 – 8 Jan 2027 | €5,100 | €4,590until 14 Dec | |
CasablancaScheduled | 11 – 15 Jan 2027 | €4,300 | €3,870until 21 Dec | |
AccraScheduled | 11 – 15 Jan 2027 | €5,100 | €4,590until 21 Dec | |
DammamScheduled | 17 – 21 Jan 2027 | €4,200 | €3,780until 28 Dec | |
DohaScheduled | 24 – 28 Jan 2027 | €4,400 | €3,960until 4 Jan | |
DubaiScheduled | 31 Jan – 4 Feb 2027 | €4,400 | €3,960until 11 Jan | |
AmmanScheduled | 31 Jan – 4 Feb 2027 | €3,100 | €2,790until 11 Jan | |
ErbilScheduled | 7 – 11 Feb 2027 | €3,100 | €2,790until 18 Jan | |
GenevaScheduled | 15 – 19 Feb 2027 | €6,300 | €5,670until 25 Jan | |
IstanbulScheduled | 22 – 26 Feb 2027 | €4,700 | €4,230until 1 Feb | |
JeddahScheduled | 28 Feb – 4 Mar 2027 | €4,200 | €3,780until 8 Feb | |
KigaliScheduled | 1 – 5 Mar 2027 | €5,100 | €4,590until 8 Feb | |
AmsterdamScheduled | 1 – 5 Mar 2027 | €5,400 | €4,860until 8 Feb | |
Kuala LumpurScheduled | 8 – 12 Mar 2027 | €4,400 | €3,960until 15 Feb | |
LisbonScheduled | 15 – 19 Mar 2027 | €5,400 | €4,860until 22 Feb | |
LondonScheduled | 22 – 26 Mar 2027 | €5,600 | €5,040until 1 Mar | |
BakuScheduled | 22 – 26 Mar 2027 | €4,800 | €4,320until 1 Mar | |
MadinahScheduled | 29 Mar – 2 Apr 2027 | €4,200 | €3,780until 8 Mar |
Available in: Istanbul · Dubai · London · Riyadh · Doha · Amsterdam
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