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Quest Training

Workplace Stress Management & Resilience Training Course

Gives professionals and managers practical techniques to identify stress triggers, handle workplace pressure and build personal and organizational resilience.

EWB · Employee Wellbeing & Workplace WellnessAll Levels#2167ClassroomEnglish , Arabic
Duration
5 Days
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Free substitution at any time · 30+ days' notice: full refund minus 10%. Cancellation policy

Sectors:Human Resources & Talent ManagementCategories:Employee Wellbeing & Workplace Wellness

Course Overview

This comprehensive training course provides a practical framework for understanding, managing, and reducing workplace stress while strengthening individual and organizational resilience. It focuses on equipping professionals and managers with practical approaches to handle workplace pressures, maintain effective performance, and create healthier and more sustainable working environments. The course examines the causes and effects of workplace stress, including workload, competing priorities, deadlines, organizational change, communication challenges, workplace relationships, role ambiguity, and demanding work environments. Participants will learn how to identify stress factors and distinguish between manageable workplace pressures and situations requiring appropriate organizational support. Particular emphasis is placed on developing resilience through effective self-management, prioritization, communication, adaptability, constructive problem-solving, and supportive management practices. Participants will also explore how organizations can strengthen resilience through workplace culture, leadership, policies, and employee support mechanisms. Through practical exercises, workplace scenarios, self-assessment activities, case studies, and resilience-building workshops, participants will develop actionable strategies for managing workplace stress and strengthening sustainable individual and organizational performance.

Learning Objectives

  • By the end of this training course, participants will be able to:
  • Analyze the key causes and sources of workplace stress.
  • Assess how workplace pressures can influence performance, engagement, and employee experience.
  • Identify personal and organizational stress triggers.
  • Apply practical techniques for managing workload, priorities, deadlines, and competing demands.
  • Develop effective approaches for maintaining focus and productivity under pressure.
  • Strengthen emotional awareness and constructive responses to workplace challenges.
  • Apply resilience-building techniques to improve adaptability and professional effectiveness.
  • Develop healthy workplace communication and conflict-management practices.
  • Support team members in managing workplace pressures within appropriate professional boundaries.
  • Identify organizational factors that contribute to excessive workplace stress.
  • Develop workplace practices that promote resilience and sustainable performance.
  • Prepare a practical personal and organizational action plan for stress management and resilience.

Who Should Attend

This course is designed for professionals, managers, team leaders, HR specialists, and organizational development practitioners who operate in demanding or rapidly changing work environments. It is particularly suitable for HR Managers, People Managers, Team Leaders, Supervisors, Employee Relations Professionals, Learning and Development Specialists, Workplace Wellness Coordinators, and professionals responsible for employee experience and workplace performance. The programme is also relevant for executives, senior managers, department heads, and professionals seeking to strengthen their ability to manage pressure, support resilient teams, improve workplace effectiveness, and contribute to a healthier organizational culture.

Learning Outcomes

  • Upon successful completion of the course, participants will be able to:
  • Explain the nature, causes, and workplace impact of stress.
  • Identify common personal and organizational stress triggers.
  • Assess workplace situations that may increase pressure and reduce effectiveness.
  • Apply practical techniques for prioritization, workload management, and time management.
  • Develop strategies for maintaining performance during periods of high pressure.
  • Strengthen adaptability and resilience when facing workplace change and uncertainty.
  • Apply constructive communication techniques during stressful workplace situations.
  • Manage workplace conflicts and challenging interactions more effectively.
  • Develop practical approaches for supporting team resilience.
  • Identify workplace practices that can contribute to sustainable employee wellbeing.
  • Develop personal resilience and stress-management routines.
  • Prepare a practical workplace stress management and resilience action plan.

Course Outline

Course Outline

Day 1

Understanding Workplace Stress & Its Impact

  • Understanding workplace stress and pressure
  • Common sources and causes of workplace stress
  • Workload, deadlines, competing priorities, and role ambiguity
  • Organizational change and workplace uncertainty
  • Workplace relationships and communication pressures
  • Individual responses to workplace stress
  • Impact of stress on performance, engagement, and workplace experience
  • Practical Application: Conducting a personal and workplace stress-factor assessment
Day 2

Stress Management, Prioritization & Workload Control

  • Identifying personal stress triggers
  • Managing workload and competing demands
  • Prioritization techniques for high-pressure environments
  • Time management and effective planning
  • Setting boundaries and managing expectations
  • Maintaining focus and productivity under pressure
  • Practical approaches to managing workplace interruptions
  • Practical Workshop: Developing an individual workplace stress-management plan
Day 3

Building Personal Resilience & Adaptability

  • Understanding resilience and its role in professional effectiveness
  • Developing adaptability in changing work environments
  • Emotional awareness and constructive responses to pressure
  • Positive problem-solving and decision-making under pressure
  • Developing confidence and professional flexibility
  • Managing uncertainty and unexpected workplace challenges
  • Building sustainable personal resilience practices
  • Practical Application: Resilience-building exercises based on realistic workplace scenarios
Day 4

Resilient Teams, Communication & Supportive Management

  • The role of managers in reducing unnecessary workplace pressure
  • Building resilient and supportive teams
  • Effective communication during stressful situations
  • Managing workplace conflict and difficult interactions
  • Supportive conversations with employees
  • Building trust, collaboration, and psychological safety
  • Identifying team-level stress factors
  • Practical Workshop: Developing a team resilience and workplace support framework
Day 5

Organizational Resilience, Sustainable Performance & Action Planning

  • Organizational approaches to workplace stress management
  • Workplace policies and supportive management practices
  • Integrating resilience into employee wellbeing strategies
  • Developing workplace stress-management initiatives
  • Measuring workplace wellbeing and resilience indicators
  • Continuous improvement and organizational learning
  • Building a sustainable culture of resilience
  • Developing long-term stress-management practices
  • Final Workshop: Preparing an integrated Workplace Stress Management & Resilience Action Plan for organizational implementation

Upcoming Dates

Selected date

Casablanca · 15 – 19 Mar 2027 · Classroom

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CityDatesPrice per ParticipantEarly Bird
LisbonScheduled
2 – 6 Nov 2026€5,400—
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LondonScheduled
9 – 13 Nov 2026€5,600—
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MadinahScheduled
16 – 20 Nov 2026€4,200—
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MadridScheduled
23 – 27 Nov 2026€5,400€4,860until 2 Nov
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MakkahScheduled
30 Nov – 4 Dec 2026€4,200€3,780until 9 Nov
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ManamaScheduled
7 – 11 Dec 2026€4,700€4,230until 16 Nov
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MarrakeshScheduled
14 – 18 Dec 2026€4,300€3,870until 23 Nov
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MilanScheduled
14 – 18 Dec 2026€6,000€5,400until 23 Nov
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MunichScheduled
21 – 25 Dec 2026€5,400€4,860until 30 Nov
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MuscatScheduled
28 Dec 2026 – 1 Jan 2027€5,300€4,770until 7 Dec
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OnlineScheduled
3 – 7 Jan 2027€1,700€1,530until 14 Dec
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ParisScheduled
11 – 15 Jan 2027€5,700€5,130until 21 Dec
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RiyadhScheduled
18 – 22 Jan 2027€4,200€3,780until 28 Dec
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RomeScheduled
25 – 29 Jan 2027€5,800€5,220until 4 Jan
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ViennaScheduled
1 – 5 Feb 2027€5,700€5,130until 11 Jan
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TunisiaScheduled
1 – 5 Feb 2027€3,800€3,420until 11 Jan
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ZurichScheduled
8 – 12 Feb 2027€5,000€4,500until 18 Jan
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AmmanScheduled
14 – 18 Feb 2027€3,100€2,790until 25 Jan
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AmsterdamScheduled
22 – 26 Feb 2027€5,400€4,860until 1 Feb
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BakuScheduled
1 – 5 Mar 2027€4,800€4,320until 8 Feb
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BarcelonaScheduled
8 – 12 Mar 2027€5,400€4,860until 15 Feb
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CasablancaScheduled
15 – 19 Mar 2027€4,300€3,870until 22 Feb
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CairoScheduled
15 – 19 Mar 2027€3,300€2,970until 22 Feb
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DammamScheduled
22 – 26 Mar 2027€4,200€3,780until 1 Mar
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DohaScheduled
29 Mar – 2 Apr 2027€4,400€3,960until 8 Mar
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DubaiScheduled
4 – 8 Apr 2027€4,400€3,960until 15 Mar
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FrankfurtScheduled
12 – 16 Apr 2027€5,800€5,220until 22 Mar
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GenevaScheduled
19 – 23 Apr 2027€6,300€5,670until 29 Mar
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IstanbulScheduled
26 – 30 Apr 2027€4,700€4,230until 5 Apr
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LisbonScheduled
3 – 7 May 2027€5,400€4,860until 12 Apr
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Available in: Istanbul · Dubai · London · Riyadh · Doha · Amsterdam

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