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Quest Training

Workflow Automation with Microsoft Power Automate Training Course

Teaches participants to build and manage Power Automate flows with triggers, actions, approvals and conditions that replace repetitive manual work.

DAU · Digital Automation & Intelligent TransformationAll Levels#2567ClassroomEnglish , Arabic
Duration
5 Days
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Free substitution at any time · 30+ days' notice: full refund minus 10%. Cancellation policy

Sectors:Data, Analytics & Digital TransformationCategories:Digital Automation & Intelligent Transformation

Course Overview

This advanced practical course focuses on designing, building, and managing automated business workflows using Microsoft Power Automate. It enables participants to transform repetitive manual processes into structured digital workflows that improve operational efficiency, consistency, visibility, and response time. The programme covers workflow design, triggers and actions, approvals, conditions, data integration, notifications, document processes, error handling, monitoring, and lifecycle management. Participants will work with practical business scenarios to build automated workflows that connect Microsoft 365 services and other business applications. The course also addresses workflow governance, security, permissions, environment management, data protection, solution management, and responsible automation. Emphasis is placed on developing reliable and maintainable workflows rather than isolated automations. Through practical exercises, participants will analyse business processes, identify automation opportunities, design workflows, build and test Power Automate solutions, troubleshoot failures, and establish standards for managing workflow automation within the organization.

Learning Objectives

  • Analyse business processes and identify suitable opportunities for workflow automation.
  • Design automated workflows using Microsoft Power Automate.
  • Configure triggers, actions, conditions, approvals, and automated notifications.
  • Automate repetitive administrative and operational processes.
  • Integrate Power Automate with Microsoft 365 and relevant business applications.
  • Manage data movement and transformation within automated workflows.
  • Implement approval, escalation, exception, and notification mechanisms.
  • Apply error handling, troubleshooting, and workflow monitoring techniques.
  • Design workflows that are reliable, scalable, and maintainable.
  • Apply security, permissions, governance, and data protection controls.
  • Evaluate workflow performance and identify opportunities for optimization.
  • Develop a practical framework for scaling Power Automate across business functions.

Who Should Attend

This course is designed for business users, process owners, business analysts, operations professionals, digital transformation teams, and functional specialists responsible for improving or automating business processes. It is also suitable for Microsoft 365 users, citizen developers, workflow designers, IT professionals, project teams, process improvement specialists, and managers seeking to automate approvals, notifications, document processes, data flows, and repetitive operational activities. The programme is particularly relevant to organizations using Microsoft 365 that want to expand business-led automation while maintaining appropriate governance, security, and IT oversight.

Learning Outcomes

  • Assess business processes and determine their suitability for automation.
  • Design structured workflows using Microsoft Power Automate.
  • Configure triggers, actions, conditions, variables, and automated responses.
  • Build approval and escalation workflows.
  • Connect workflows with Microsoft 365 services and business applications.
  • Automate document, notification, and data-processing activities.
  • Apply workflow conditions, branching, and exception handling.
  • Monitor workflow performance and investigate failed runs.
  • Troubleshoot and optimize automated processes.
  • Apply appropriate security, access, governance, and data protection controls.
  • Document and manage workflows throughout their lifecycle.
  • Develop an actionable plan for expanding Power Automate adoption across the organization.

Course Outline

Day 1

Power Automate Foundations & Workflow Design

  • Introduction to workflow automation and Power Automate.
  • Identifying manual processes suitable for automation.
  • Understanding flows, triggers, and actions.
  • Designing workflow logic and process sequences.
  • Automated, instant, and scheduled workflows.
  • Conditions, branching, and decision logic.
  • Variables and dynamic content.
  • Designing workflows for operational efficiency.
  • Practical Application: Analyse a business process and design a complete Power Automate workflow architecture.
Day 2

Approvals, Notifications & Business Process Automation

  • Designing automated approval processes.
  • Multi-stage and parallel approvals.
  • Approval routing and delegation.
  • Notifications and automated communications.
  • Escalation and exception workflows.
  • Automating repetitive administrative tasks.
  • Document review and approval processes.
  • Task assignment and follow-up automation.
  • Practical Application: Build an end-to-end approval workflow incorporating routing, notifications, escalation, and exception handling.
Day 3

Data Integration, Documents & Microsoft 365 Automation

  • Working with Microsoft 365 data sources.
  • Integrating SharePoint, Microsoft Teams, Outlook, Excel, and other services.
  • Data collection and automated updates.
  • Document creation, movement, and processing.
  • Managing attachments and files.
  • Connecting workflows with external business applications.
  • Data transformation and dynamic content.
  • Designing integrated business process workflows.
  • Practical Application: Build an automated business process that captures data, processes documents, updates business records, and sends automated notifications.
Day 4

Error Handling, Monitoring, Security & Governance

  • Designing reliable and maintainable workflows.
  • Error handling and exception management.
  • Troubleshooting failed workflow runs.
  • Monitoring workflow performance and activity.
  • Managing permissions and access.
  • Data protection and security considerations.
  • Environment and solution management.
  • Governance for business-led automation.
  • Documentation, standards, and lifecycle management.
  • Practical Application: Diagnose and improve a failed workflow while applying appropriate security, governance, documentation, and monitoring controls.
Day 5

Advanced Workflow Optimization & Enterprise Adoption

  • Optimizing workflow performance and reliability.
  • Reusable workflow components and design standards.
  • Managing workflow portfolios.
  • Identifying opportunities for broader automation.
  • Measuring automation performance and business value.
  • Citizen development and business-led automation.
  • Collaboration between business and IT teams.
  • Scaling Power Automate across departments.
  • Continuous improvement and automation governance.
  • Final Workshop: Design and present a complete Power Automate automation solution covering process analysis, workflow architecture, approvals, integrations, security, monitoring, governance, performance measures, and implementation requirements.

Upcoming Dates

Selected date

Muscat · 16 – 20 Nov 2026 · Classroom

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CityDatesPrice per ParticipantEarly Bird
MilanScheduled
2 – 6 Nov 2026€6,000—
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MunichScheduled
9 – 13 Nov 2026€5,400—
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MuscatScheduled
16 – 20 Nov 2026€5,300—
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OnlineScheduled
22 – 26 Nov 2026€1,700€1,530until 2 Nov
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RiyadhScheduled
30 Nov – 4 Dec 2026€4,200€3,780until 9 Nov
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ParisScheduled
30 Nov – 4 Dec 2026€5,700€5,130until 9 Nov
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TrabzonScheduled
7 – 11 Dec 2026€4,700€4,230until 16 Nov
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TunisiaScheduled
14 – 18 Dec 2026€3,800€3,420until 23 Nov
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ViennaScheduled
21 – 25 Dec 2026€5,700€5,130until 30 Nov
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AmmanScheduled
27 – 31 Dec 2026€3,100€2,790until 7 Dec
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AmsterdamScheduled
4 – 8 Jan 2027€5,400€4,860until 14 Dec
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BarcelonaScheduled
11 – 15 Jan 2027€5,400€4,860until 21 Dec
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BerlinScheduled
11 – 15 Jan 2027€5,800€5,220until 21 Dec
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CairoScheduled
18 – 22 Jan 2027€3,300€2,970until 28 Dec
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CasablancaScheduled
25 – 29 Jan 2027€4,300€3,870until 4 Jan
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DammamScheduled
1 – 5 Feb 2027€4,200€3,780until 11 Jan
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DohaScheduled
8 – 12 Feb 2027€4,400€3,960until 18 Jan
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DubaiScheduled
14 – 18 Feb 2027€4,400€3,960until 25 Jan
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FrankfurtScheduled
22 – 26 Feb 2027€5,800€5,220until 1 Feb
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GenevaScheduled
1 – 5 Mar 2027€6,300€5,670until 8 Feb
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IstanbulScheduled
1 – 5 Mar 2027€4,700€4,230until 8 Feb
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Kuala LumpurScheduled
8 – 12 Mar 2027€4,400€3,960until 15 Feb
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LisbonScheduled
15 – 19 Mar 2027€5,400€4,860until 22 Feb
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LondonScheduled
22 – 26 Mar 2027€5,600€5,040until 1 Mar
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MadinahScheduled
29 Mar – 2 Apr 2027€4,200€3,780until 8 Mar
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MadridScheduled
5 – 9 Apr 2027€5,400€4,860until 15 Mar
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MakkahScheduled
12 – 16 Apr 2027€4,200€3,780until 22 Mar
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ManamaScheduled
19 – 23 Apr 2027€4,700€4,230until 29 Mar
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MarbellaScheduled
19 – 23 Apr 2027€5,400€4,860until 29 Mar
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MarrakeshScheduled
26 – 30 Apr 2027€4,300€3,870until 5 Apr
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Available in: Istanbul · Dubai · London · Riyadh · Doha · Amsterdam

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