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Quest Training

Telecommunications Regulation & Policy Training Course

Examines how telecom regulators, operators and service providers interact in converged markets, and the regulatory mechanisms that shape modern telecom policy.

TRGC · Telecommunications Regulation, Governance & ComplianceAll Levels#2590ClassroomEnglish , Arabic
Duration
5 Days
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Free substitution at any time · 30+ days' notice: full refund minus 10%. Cancellation policy

Sectors:Telecommunications & Satellite TechnologyCategories:Telecommunications Regulation, Governance & Compliance

Course Overview

This advanced course provides a practical understanding of telecommunications regulation, policy frameworks, and regulatory mechanisms shaping modern telecom markets. It examines how regulatory authorities, operators, service providers, technology companies, and other stakeholders interact within increasingly complex and converged telecommunications ecosystems. The programme addresses core regulatory areas including licensing, spectrum management, competition, interconnection, numbering, infrastructure sharing, consumer protection, universal service, cybersecurity, data governance, and emerging digital services. Participants will examine how regulatory decisions influence market structure, investment, innovation, service quality, and operator performance. Particular emphasis is placed on applying regulatory principles to real-world telecom business and operational situations. Participants will analyse regulatory obligations, assess policy implications, evaluate compliance risks, and develop practical approaches for managing regulatory requirements across telecom operations and strategic initiatives. The course also explores emerging regulatory challenges associated with 5G, cloud services, artificial intelligence, digital platforms, satellite communications, cross-border services, and technology convergence, enabling participants to anticipate regulatory developments and support informed organisational decision-making.

Learning Objectives

  • Analyse the principles and institutional structures governing telecommunications regulation.
  • Evaluate the roles and responsibilities of telecom regulatory authorities and market participants.
  • Assess licensing frameworks and regulatory obligations applicable to telecom operators and service providers.
  • Analyse spectrum policy, allocation mechanisms, and regulatory considerations for emerging technologies.
  • Evaluate competition rules, market power, and regulatory intervention mechanisms.
  • Assess interconnection, access, numbering, and infrastructure-sharing requirements.
  • Analyse consumer protection, service quality, transparency, and universal service obligations.
  • Identify regulatory compliance risks across telecom business and operational activities.
  • Evaluate the regulatory implications of 5G, digital platforms, cloud services, artificial intelligence, and satellite communications.
  • Develop practical approaches for regulatory impact assessment and policy implementation.
  • Strengthen organisational capabilities for regulatory compliance, stakeholder engagement, and regulatory reporting.
  • Develop structured responses to regulatory changes, consultations, and emerging policy requirements.

Who Should Attend

This course is designed for telecommunications regulators, policy professionals, regulatory affairs managers, compliance professionals, legal specialists, and executives responsible for telecommunications policy and regulatory matters. It is also suitable for telecom operators, service providers, network and technology managers, spectrum professionals, interconnection specialists, government officials, strategy professionals, infrastructure managers, and professionals involved in licensing, competition, consumer affairs, or regulatory compliance. The programme is particularly relevant to organisations operating in mobile, fixed-line, broadband, 5G, satellite, digital infrastructure, cloud, and converged communications markets.

Learning Outcomes

  • Interpret major principles and structures of telecommunications regulation.
  • Map regulatory responsibilities across authorities, operators, service providers, and other stakeholders.
  • Assess licensing requirements and associated operational obligations.
  • Evaluate spectrum management decisions and their impact on network deployment and market development.
  • Analyse competition issues and identify circumstances requiring regulatory intervention.
  • Assess interconnection, access, numbering, and infrastructure-sharing arrangements.
  • Evaluate consumer protection and service quality requirements.
  • Identify regulatory exposure and compliance gaps within telecom operations.
  • Assess regulatory implications of emerging telecommunications technologies and business models.
  • Prepare structured regulatory impact assessments for strategic or operational initiatives.
  • Develop practical regulatory compliance and stakeholder-management approaches.
  • Respond effectively to regulatory consultations, policy changes, and new regulatory requirements.

Course Outline

Day 1

Telecommunications Regulatory Frameworks & Institutional Structures

  • Evolution of telecommunications regulation
  • Principles and objectives of telecom regulation
  • Roles of regulatory authorities and government institutions
  • Regulatory independence and institutional responsibilities
  • Telecommunications laws, regulations, policies, and regulatory decisions
  • Licensing frameworks and operator obligations
  • Regulatory reporting and information requirements
  • Regulatory compliance management
  • Stakeholder relationships and regulatory engagement
  • Practical Application: Mapping the regulatory framework and institutional responsibilities for a telecommunications market
Day 2

Spectrum, Licensing, Competition & Market Regulation

  • Radio spectrum policy and management
  • Spectrum allocation, assignment, and licensing
  • Spectrum considerations for 4G, 5G, and emerging technologies
  • Licensing models and authorization frameworks
  • Market definition and competitive assessment
  • Significant market power and regulatory remedies
  • Competition regulation and anti-competitive practices
  • Infrastructure sharing and access obligations
  • Wholesale markets and essential facilities
  • Practical Application: Assessing a spectrum or market-regulation scenario and developing appropriate regulatory responses
Day 3

Interconnection, Numbering, Access & Consumer Protection

  • Interconnection frameworks and commercial arrangements
  • Wholesale access and network access obligations
  • Numbering plans and number portability
  • Roaming regulation and cross-network services
  • Infrastructure access and sharing
  • Universal service and connectivity obligations
  • Consumer rights and protection mechanisms
  • Tariff transparency and service information
  • Quality of service and regulatory performance requirements
  • Practical Application: Evaluating an interconnection, consumer-protection, or service-quality regulatory case
Day 4

Emerging Technologies, Digital Services & Regulatory Challenges

  • Regulatory implications of 5G and advanced mobile networks
  • Cloud services and digital infrastructure regulation
  • Artificial intelligence and automated decision-making
  • Internet-based communications and digital platforms
  • Satellite communications and non-terrestrial networks
  • Cybersecurity and telecommunications resilience
  • Data protection and cross-border data considerations
  • Technology convergence and regulatory boundaries
  • Regulatory challenges created by new digital business models
  • Practical Application: Conducting a regulatory impact assessment for an emerging telecommunications technology or digital service
Day 5

Regulatory Strategy, Compliance & Policy Development

  • Building effective regulatory compliance frameworks
  • Regulatory risk identification and assessment
  • Regulatory impact assessment methodologies
  • Policy development and evidence-based regulation
  • Regulatory consultations and stakeholder engagement
  • Managing regulatory changes and implementation
  • Regulatory reporting and performance monitoring
  • Dispute resolution and regulatory escalation
  • Anticipating future regulatory developments
  • Final Workshop: Developing an integrated Telecommunications Regulatory Strategy covering licensing, spectrum, competition, interconnection, consumer protection, emerging technologies, compliance, stakeholder engagement, and regulatory change management

Upcoming Dates

Selected date

Baku · 22 – 26 Feb 2027 · Classroom

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CityDatesPrice per ParticipantEarly Bird
MadinahScheduled
2 – 6 Nov 2026€4,800—
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MadridScheduled
9 – 13 Nov 2026€6,000—
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MakkahScheduled
16 – 20 Nov 2026€4,800—
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IstanbulScheduled
23 – 27 Nov 2026€5,300€4,770until 2 Nov
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ManamaScheduled
23 – 27 Nov 2026€5,300€4,770until 2 Nov
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MarbellaScheduled
30 Nov – 4 Dec 2026€6,000€5,400until 9 Nov
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JeddahScheduled
6 – 10 Dec 2026€4,800€4,320until 16 Nov
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MunichScheduled
7 – 11 Dec 2026€6,000€5,400until 16 Nov
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MilanScheduled
7 – 11 Dec 2026€7,000€6,300until 16 Nov
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MuscatScheduled
14 – 18 Dec 2026€6,300€5,670until 23 Nov
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OnlineScheduled
20 – 24 Dec 2026€2,700€2,430until 30 Nov
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KigaliScheduled
28 Dec 2026 – 1 Jan 2027€7,700€6,930until 7 Dec
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ParisScheduled
28 Dec 2026 – 1 Jan 2027€6,700€6,030until 7 Dec
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RiyadhScheduled
4 – 8 Jan 2027€4,800€4,320until 14 Dec
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RomeScheduled
11 – 15 Jan 2027€7,000€6,300until 21 Dec
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SalalahScheduled
18 – 22 Jan 2027€6,300€5,670until 28 Dec
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SingaporeScheduled
18 – 22 Jan 2027€9,100€8,190until 28 Dec
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Kuala LumpurScheduled
18 – 22 Jan 2027€4,700€4,230until 28 Dec
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TrabzonScheduled
25 – 29 Jan 2027€5,300€4,770until 4 Jan
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ViennaScheduled
1 – 5 Feb 2027€6,400€5,760until 11 Jan
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AmmanScheduled
7 – 11 Feb 2027€4,000€3,600until 18 Jan
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LisbonScheduled
8 – 12 Feb 2027€6,000€5,400until 18 Jan
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AmsterdamScheduled
15 – 19 Feb 2027€6,000€5,400until 25 Jan
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BakuScheduled
22 – 26 Feb 2027€5,300€4,770until 1 Feb
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LondonScheduled
22 – 26 Feb 2027€5,800€5,220until 1 Feb
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BarcelonaScheduled
1 – 5 Mar 2027€6,000€5,400until 8 Feb
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CasablancaScheduled
8 – 12 Mar 2027€4,700€4,230until 15 Feb
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CairoScheduled
8 – 12 Mar 2027€3,800€3,420until 15 Feb
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DammamScheduled
15 – 19 Mar 2027€4,800€4,320until 22 Feb
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AbujaScheduled
15 – 19 Mar 2027€7,700€6,930until 22 Feb
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Available in: Istanbul · Dubai · London · Riyadh · Doha · Amsterdam

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