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Quest Training

Supplier Quality Management Training Course

Covers supplier selection and qualification, audits, incoming inspection and performance indicators that ensure purchased materials meet quality requirements.

SQA · Supplier & Supply Chain Quality ManagementAll Levels#2718ClassroomEnglish , Arabic
Duration
5 Days
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Free substitution at any time · 30+ days' notice: full refund minus 10%. Cancellation policy

Sectors:Quality Management & Operational ExcellenceCategories:Supplier & Supply Chain Quality Management

Course Overview

The Supplier Quality Management Training Course provides professionals with the knowledge and practical tools required to evaluate supplier performance, strengthen supplier relationships, and ensure that purchased materials, products, and services meet established quality requirements. The course covers supplier selection and qualification, quality requirements, supplier audits, performance measurement, incoming inspection, nonconformity management, corrective actions, and continuous improvement. Participants learn how to assess supplier capabilities, identify quality risks, monitor performance, and establish effective controls throughout the procurement and supply chain process. Through practical exercises and case studies, participants develop the skills to manage supplier quality issues, investigate recurring defects, improve supplier collaboration, and establish structured supplier development programmes. The course supports organizations seeking to reduce quality-related costs, improve supply reliability, and maintain consistent product and service quality.

Learning Objectives

  • Explain the principles and strategic importance of supplier quality management.
  • Establish supplier qualification and evaluation criteria based on quality requirements.
  • Develop supplier performance indicators and monitoring procedures.
  • Apply risk-based approaches to supplier assessment and quality control.
  • Conduct supplier audits and evaluate compliance with specified requirements.
  • Manage incoming inspection, supplier defects, and nonconforming materials.
  • Apply root cause analysis and corrective action methodologies.
  • Strengthen supplier communication and collaborative problem-solving.
  • Develop supplier improvement plans and performance review mechanisms.
  • Establish a sustainable supplier quality management framework.

Who Should Attend

This course is designed for procurement managers, supplier quality engineers, quality assurance professionals, supply chain managers, purchasing specialists, supplier development professionals, and production or operations managers responsible for supplier performance and material quality. It is also suitable for professionals working in manufacturing, oil and gas, engineering, construction, automotive, logistics, and other industries where supplier reliability, product conformity, and supply chain quality are essential to operational performance.

Learning Outcomes

  • By the end of the course, participants will be able to:
  • Evaluate suppliers against defined quality and operational criteria.
  • Develop supplier qualification and approval processes.
  • Assess supplier risks and prioritize quality control activities.
  • Establish measurable supplier performance indicators.
  • Conduct structured supplier audits and document findings.
  • Analyze incoming defects and recurring supplier quality issues.
  • Develop corrective action requests and verify their effectiveness.
  • Monitor supplier delivery performance and quality trends.
  • Prepare supplier scorecards and performance review reports.
  • Implement supplier development initiatives to support continuous improvement.

Course Outline

Day 1

Supplier Quality Management Fundamentals

  • Introduction to supplier quality management and its role in organizational performance.
  • The relationship between procurement, quality assurance, and supply chain management.
  • Defining supplier quality requirements and acceptance criteria.
  • Supplier segmentation and criticality assessment.
  • Supplier selection, qualification, and approval processes.
  • Roles and responsibilities in supplier quality management.
  • Practical exercise: Develop supplier qualification criteria for a selected material or service.
Day 2

Supplier Evaluation, Audits, and Risk Assessment

  • Developing supplier evaluation criteria and assessment methods.
  • Evaluating supplier capabilities, quality systems, and technical competence.
  • Planning and conducting supplier quality audits.
  • Preparing audit checklists and collecting objective evidence.
  • Identifying supplier-related risks and potential failure points.
  • Applying risk-based supplier monitoring and control.
  • Practical exercise: Evaluate a supplier using a structured assessment checklist.
Day 3

Incoming Quality Control and Nonconformity Management

  • Establishing incoming inspection requirements and sampling approaches.
  • Verifying materials and products against specifications.
  • Managing defective, damaged, or nonconforming supplies.
  • Documenting supplier quality incidents and maintaining traceability.
  • Applying root cause analysis to supplier defects.
  • Developing corrective action requests and follow-up procedures.
  • Practical exercise: Investigate a supplier defect and prepare a corrective action request.
Day 4

Supplier Performance Measurement and Development

  • Establishing key supplier quality and delivery performance indicators.
  • Developing supplier scorecards and performance reports.
  • Monitoring defect rates, rejection rates, delivery reliability, and responsiveness.
  • Conducting supplier performance reviews.
  • Managing recurring quality problems and escalation procedures.
  • Developing supplier improvement plans and collaborative corrective actions.
  • Practical exercise: Analyze a supplier scorecard and prepare an improvement plan.
Day 5

Supplier Quality Integration and Continuous Improvement

  • Integrating supplier quality requirements into procurement and contract processes.
  • Strengthening communication and cooperation between suppliers and internal departments.
  • Managing supplier changes and reassessing quality risks.
  • Establishing supplier development and continuous improvement programmes.
  • Monitoring improvement results and verifying sustained performance.
  • Aligning supplier quality objectives with organizational quality goals.
  • Final workshop: Develop a supplier quality management plan covering qualification, risk assessment, audits, performance indicators, corrective actions, and continuous improvement.

Upcoming Dates

Selected date

Dammam · 1 – 5 Feb 2027 · Classroom

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CityDatesPrice per ParticipantEarly Bird
MilanScheduled
2 – 6 Nov 2026€6,000—
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MunichScheduled
9 – 13 Nov 2026€5,400—
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MuscatScheduled
16 – 20 Nov 2026€5,300—
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OnlineScheduled
22 – 26 Nov 2026€1,700€1,530until 2 Nov
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ParisScheduled
30 Nov – 4 Dec 2026€5,700€5,130until 9 Nov
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RomeScheduled
7 – 11 Dec 2026€5,800€5,220until 16 Nov
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RiyadhScheduled
7 – 11 Dec 2026€4,200€3,780until 16 Nov
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SingaporeScheduled
14 – 18 Dec 2026€6,700€6,030until 23 Nov
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ViennaScheduled
21 – 25 Dec 2026€5,700€5,130until 30 Nov
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AmmanScheduled
27 – 31 Dec 2026€3,100€2,790until 7 Dec
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AmsterdamScheduled
4 – 8 Jan 2027€5,400€4,860until 14 Dec
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BakuScheduled
11 – 15 Jan 2027€4,800€4,320until 21 Dec
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BarcelonaScheduled
18 – 22 Jan 2027€5,400€4,860until 28 Dec
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CairoScheduled
18 – 22 Jan 2027€3,300€2,970until 28 Dec
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CasablancaScheduled
25 – 29 Jan 2027€4,300€3,870until 4 Jan
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DammamScheduled
1 – 5 Feb 2027€4,200€3,780until 11 Jan
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DohaScheduled
8 – 12 Feb 2027€4,400€3,960until 18 Jan
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DubaiScheduled
14 – 18 Feb 2027€4,400€3,960until 25 Jan
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GenevaScheduled
22 – 26 Feb 2027€6,300€5,670until 1 Feb
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IstanbulScheduled
1 – 5 Mar 2027€4,700€4,230until 8 Feb
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JeddahScheduled
7 – 11 Mar 2027€4,200€3,780until 15 Feb
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Kuala LumpurScheduled
8 – 12 Mar 2027€4,400€3,960until 15 Feb
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LisbonScheduled
15 – 19 Mar 2027€5,400€4,860until 22 Feb
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LondonScheduled
22 – 26 Mar 2027€5,600€5,040until 1 Mar
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MadinahScheduled
29 Mar – 2 Apr 2027€4,200€3,780until 8 Mar
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MadridScheduled
5 – 9 Apr 2027€5,400€4,860until 15 Mar
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MakkahScheduled
12 – 16 Apr 2027€4,200€3,780until 22 Mar
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ManamaScheduled
19 – 23 Apr 2027€4,700€4,230until 29 Mar
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MarbellaScheduled
26 – 30 Apr 2027€5,400€4,860until 5 Apr
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MarrakeshScheduled
26 – 30 Apr 2027€4,300€3,870until 5 Apr
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Available in: Istanbul · Dubai · London · Riyadh · Doha · Amsterdam

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