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Quest Training

Supplier Quality Audits & Supplier Development Training Course

Equips professionals to audit supplier quality systems, report nonconformities, verify corrective actions and run development plans that close performance gaps.

SQA · Supplier & Supply Chain Quality ManagementAll Levels#2719ClassroomEnglish , Arabic
Duration
5 Days
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Free substitution at any time · 30+ days' notice: full refund minus 10%. Cancellation policy

Sectors:Quality Management & Operational ExcellenceCategories:Supplier & Supply Chain Quality Management

Course Overview

The Supplier Quality Audits & Supplier Development Training Course provides professionals with the knowledge and practical skills required to assess supplier compliance, evaluate quality management practices, identify performance gaps, and implement structured supplier development initiatives. The course covers supplier audit planning, audit criteria, evidence collection, nonconformity reporting, root cause analysis, corrective action verification, supplier performance evaluation, and continuous improvement. Participants learn how to conduct systematic supplier audits, assess operational capabilities, identify quality risks, and translate audit findings into measurable improvement plans. Through practical exercises and case studies, participants develop the ability to strengthen supplier relationships, improve product and service conformity, reduce recurring defects, and enhance supply chain reliability. The programme emphasizes collaborative problem-solving, performance monitoring, and sustainable supplier development aligned with organizational quality objectives.

Learning Objectives

  • Explain the principles and strategic importance of supplier quality audits and development.
  • Develop risk-based supplier audit programmes and schedules.
  • Prepare audit checklists based on quality, technical, and contractual requirements.
  • Evaluate supplier processes, quality systems, and operational capabilities.
  • Collect objective evidence and document audit findings accurately.
  • Identify nonconformities and investigate their root causes.
  • Evaluate corrective action plans and verify their effectiveness.
  • Assess supplier performance using measurable quality and delivery indicators.
  • Develop supplier improvement plans and strengthen supplier capabilities.
  • Establish follow-up mechanisms to monitor progress and sustain improvements.

Who Should Attend

This course is designed for supplier quality engineers, quality assurance managers, procurement professionals, supplier development specialists, internal auditors, supply chain managers, and professionals responsible for supplier qualification, compliance, and performance improvement. It is also suitable for engineers, operations managers, contract specialists, and quality professionals working in manufacturing, automotive, oil and gas, engineering, construction, logistics, and other industries where supplier capability and product conformity directly affect operational performance.

Learning Outcomes

  • By the end of the course, participants will be able to:
  • Plan and conduct structured supplier quality audits.
  • Establish audit criteria and select appropriate assessment methods.
  • Evaluate supplier processes and quality management practices.
  • Identify and document nonconformities using objective evidence.
  • Analyze recurring supplier quality problems and determine root causes.
  • Review corrective action responses and verify implementation effectiveness.
  • Evaluate supplier performance using quality, delivery, and responsiveness indicators.
  • Prepare supplier audit reports and prioritize improvement opportunities.
  • Develop targeted supplier development and capability-building plans.
  • Monitor improvement progress and assess the sustainability of results.

Course Outline

Day 1

Supplier Quality Auditing Fundamentals and Planning

  • The role of supplier quality audits in supply chain performance.
  • Types of supplier audits and their objectives.
  • Defining audit scope, objectives, criteria, and responsibilities.
  • Risk-based supplier classification and audit prioritization.
  • Preparing audit programmes, schedules, and checklists.
  • Reviewing supplier documentation before the audit.
  • Practical exercise: Develop a risk-based audit plan for a selected supplier.
Day 2

Conducting Supplier Audits and Evaluating Findings

  • Preparing for on-site and remote supplier audits.
  • Conducting opening meetings, interviews, and process observations.
  • Reviewing procedures, inspection records, and quality documentation.
  • Evaluating process controls, traceability, and nonconformity management.
  • Collecting and verifying objective audit evidence.
  • Identifying nonconformities and documenting audit findings.
  • Practical exercise: Conduct a simulated supplier audit and prepare an evidence-based findings report.
Day 3

Root Cause Analysis and Corrective Action Verification

  • Classifying supplier audit findings and assessing their significance.
  • Applying the Five Whys and fishbone diagram.
  • Distinguishing immediate correction from root cause corrective action.
  • Reviewing supplier corrective action plans.
  • Establishing responsibilities, deadlines, and verification criteria.
  • Verifying implementation and effectiveness of corrective actions.
  • Practical exercise: Analyze a supplier nonconformity and evaluate the proposed corrective action.
Day 4

Supplier Development and Performance Improvement

  • Understanding supplier development objectives and business benefits.
  • Assessing supplier capability, maturity, and improvement needs.
  • Developing supplier performance indicators and scorecards.
  • Identifying recurring defects, delivery issues, and process weaknesses.
  • Establishing joint improvement plans with suppliers.
  • Supporting process standardization, employee capability, and problem-solving.
  • Practical exercise: Develop a supplier improvement plan based on audit findings and performance data.
Day 5

Supplier Development Implementation and Continuous Improvement

  • Prioritizing supplier development initiatives according to risk and business impact.
  • Defining improvement targets, milestones, responsibilities, and resources.
  • Establishing supplier follow-up meetings and progress reviews.
  • Monitoring audit closure, defect trends, delivery performance, and corrective actions.
  • Strengthening supplier communication and collaborative relationships.
  • Evaluating improvement results and sustaining performance gains.
  • Final workshop: Develop an integrated supplier audit and development programme covering audit planning, findings management, corrective actions, performance monitoring, supplier improvement priorities, and follow-up arrangements.

Upcoming Dates

Selected date

Rome · 7 – 11 Dec 2026 · Classroom

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CityDatesPrice per ParticipantEarly Bird
MunichScheduled
2 – 6 Nov 2026€5,400—
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MuscatScheduled
9 – 13 Nov 2026€5,300—
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OnlineScheduled
15 – 19 Nov 2026€1,700—
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ParisScheduled
23 – 27 Nov 2026€5,700€5,130until 2 Nov
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RiyadhScheduled
30 Nov – 4 Dec 2026€4,200€3,780until 9 Nov
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SingaporeScheduled
7 – 11 Dec 2026€6,700€6,030until 16 Nov
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RomeScheduled
7 – 11 Dec 2026€5,800€5,220until 16 Nov
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ViennaScheduled
14 – 18 Dec 2026€5,700€5,130until 23 Nov
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AmmanScheduled
20 – 24 Dec 2026€3,100€2,790until 30 Nov
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AmsterdamScheduled
28 Dec 2026 – 1 Jan 2027€5,400€4,860until 7 Dec
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BakuScheduled
4 – 8 Jan 2027€4,800€4,320until 14 Dec
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BarcelonaScheduled
11 – 15 Jan 2027€5,400€4,860until 21 Dec
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CairoScheduled
18 – 22 Jan 2027€3,300€2,970until 28 Dec
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CasablancaScheduled
18 – 22 Jan 2027€4,300€3,870until 28 Dec
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DammamScheduled
25 – 29 Jan 2027€4,200€3,780until 4 Jan
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DohaScheduled
1 – 5 Feb 2027€4,400€3,960until 11 Jan
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DubaiScheduled
7 – 11 Feb 2027€4,400€3,960until 18 Jan
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GenevaScheduled
15 – 19 Feb 2027€6,300€5,670until 25 Jan
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IstanbulScheduled
22 – 26 Feb 2027€4,700€4,230until 1 Feb
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JeddahScheduled
28 Feb – 4 Mar 2027€4,200€3,780until 8 Feb
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Kuala LumpurScheduled
8 – 12 Mar 2027€4,400€3,960until 15 Feb
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LisbonScheduled
8 – 12 Mar 2027€5,400€4,860until 15 Feb
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LondonScheduled
15 – 19 Mar 2027€5,600€5,040until 22 Feb
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MadinahScheduled
22 – 26 Mar 2027€4,200€3,780until 1 Mar
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MadridScheduled
29 Mar – 2 Apr 2027€5,400€4,860until 8 Mar
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MakkahScheduled
5 – 9 Apr 2027€4,200€3,780until 15 Mar
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ManamaScheduled
12 – 16 Apr 2027€4,700€4,230until 22 Mar
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MarbellaScheduled
19 – 23 Apr 2027€5,400€4,860until 29 Mar
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MarrakeshScheduled
26 – 30 Apr 2027€4,300€3,870until 5 Apr
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MilanScheduled
26 – 30 Apr 2027€6,000€5,400until 5 Apr
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Available in: Istanbul · Dubai · London · Riyadh · Doha · Amsterdam

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