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Quest Training

Strategic Management of Information Systems Training Course

Shows how leaders align information systems with strategy through IT governance, enterprise architecture and digital transformation that add business value.

ITSG · IT Service Management & IT GovernanceAll Levels#2828ClassroomEnglish , Arabic
Duration
5 Days
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Free substitution at any time · 30+ days' notice: full refund minus 10%. Cancellation policy

Sectors:Information Technology & CybersecurityCategories:IT Service Management & IT Governance

Course Overview

Strategic management of information systems is essential for aligning technology investments with organisational objectives, improving operational performance, and strengthening competitive advantage. As organisations adopt digital technologies and data-driven operating models, leaders must ensure that information systems deliver measurable business value, support effective decision-making, and respond to evolving strategic priorities. This course explores the strategic planning, governance, and management of information systems, focusing on IT-business alignment, digital transformation, enterprise architecture, technology investment evaluation, data governance, cybersecurity oversight, and technology risk management. Participants will examine how to assess existing IT capabilities, prioritise technology initiatives, manage digital portfolios, and establish governance structures that connect technology decisions with organisational performance. Through practical case studies and strategic planning exercises, participants will develop the ability to evaluate information systems investments, define technology roadmaps, establish performance indicators, and manage implementation risks. The programme also addresses emerging technologies, organisational change, resource allocation, and benefits realisation to help ensure that information systems remain reliable, scalable, secure, and strategically valuable.

Learning Objectives

  • Align information systems strategies with organisational goals and business priorities.
  • Assess existing IT capabilities, systems, and technology-related business needs.
  • Develop strategic information systems plans and implementation roadmaps.
  • Apply IT governance principles to decision-making, accountability, and performance oversight.
  • Evaluate technology investments based on business value, cost, risk, and expected benefits.
  • Integrate enterprise architecture and digital transformation priorities into strategic planning.
  • Strengthen data governance, cybersecurity oversight, and technology risk management.
  • Establish performance indicators to measure IT contribution and service effectiveness.
  • Improve resource allocation and prioritisation across technology initiatives.
  • Develop approaches for managing change and realising benefits from information systems investments.

Who Should Attend

CIOs, IT directors, and senior technology managers. Information systems and IT strategy professionals. Digital transformation leaders and programme managers. Enterprise architects and IT governance specialists. Business managers responsible for technology-enabled operations. IT project portfolio and investment managers. Data governance, cybersecurity, and technology risk professionals. Consultants supporting information systems strategy and organisational transformation.

Learning Outcomes

  • Evaluate the alignment between information systems capabilities and organisational strategy.
  • Identify technology gaps, improvement opportunities, and strategic dependencies.
  • Develop an information systems strategy supported by clear priorities and measurable objectives.
  • Assess technology investments using financial, operational, and strategic criteria.
  • Define governance structures, decision rights, and accountability mechanisms.
  • Develop technology roadmaps aligned with business needs and implementation capacity.
  • Apply performance indicators to evaluate IT value, service quality, and strategic contribution.
  • Integrate cybersecurity, data governance, and technology risks into strategic decisions.
  • Establish methods for tracking benefits and evaluating implementation outcomes.
  • Prepare an actionable strategic information systems management plan.

Course Outline

Course Outline

Day 1

Strategic Role of Information Systems

  • Evolution of information systems from operational support to strategic business enablers.
  • Relationship between corporate strategy, business processes, and IT capabilities.
  • Assessing organisational objectives, stakeholder expectations, and technology needs.
  • Evaluating existing systems, infrastructure, applications, and information flows.
  • Identifying capability gaps, legacy system constraints, and digital opportunities.
  • Competitive advantage, business value, and technology-enabled innovation.
  • Practical Exercise: Assess an organisation's information systems landscape and identify priority areas for strategic improvement.
Day 2

Information Systems Strategy and IT Governance

  • Developing an information systems strategy aligned with business priorities.
  • IT governance principles, decision rights, accountability, and oversight.
  • Strategic planning frameworks and technology investment prioritisation.
  • Enterprise architecture and alignment between business and technology structures.
  • IT policies, standards, compliance obligations, and governance reporting.
  • Stakeholder engagement and collaboration between business and IT leadership.
  • Practical Exercise: Develop a strategic information systems framework with governance responsibilities, priorities, and measurable objectives.
Day 3

Technology Investment, Digital Transformation, and Risk Management

  • Evaluating IT investment proposals, business cases, and expected returns.
  • Total cost of ownership (TCO), return on investment (ROI), and benefits realisation.
  • Digital transformation initiatives and technology portfolio management.
  • Cloud services, automation, artificial intelligence, and emerging technology considerations.
  • Cybersecurity oversight, operational resilience, and technology risk assessment.
  • Managing implementation dependencies, delivery risks, and resource constraints.
  • Practical Exercise: Evaluate competing technology investment proposals and recommend a prioritised portfolio based on value, cost, feasibility, and risk.
Day 4

Performance Management, Data Governance, and Operational Excellence

  • Defining IT key performance indicators (KPIs) and strategic performance measures.
  • Measuring service quality, system availability, user experience, and business contribution.
  • Data governance, data quality, ownership, and information lifecycle management.
  • IT service management, service level agreements (SLAs), and continual improvement.
  • Vendor management, sourcing decisions, and technology partner performance.
  • Reporting technology performance and communicating results to senior management.
  • Practical Exercise: Design an IT performance dashboard covering strategic alignment, service delivery, investment value, risk, and data governance.
Day 5

Strategic Roadmaps, Change Management, and Benefits Realisation

  • Translating strategic objectives into initiatives, programmes, and implementation milestones.
  • Developing technology roadmaps and sequencing projects according to business priorities.
  • Managing organisational change, stakeholder adoption, and digital capability development.
  • Establishing accountability for implementation and expected business benefits.
  • Monitoring strategic progress, reviewing outcomes, and adjusting priorities.
  • Preparing a continuous improvement framework for information systems management.
  • Practical Exercise: Develop and present a strategic information systems roadmap with priority initiatives, resource requirements, milestones, risk controls, and performance indicators.

Upcoming Dates

Selected date

Abuja · 30 Nov – 4 Dec 2026 · Classroom

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CityDatesPrice per ParticipantEarly Bird
Cape TownScheduled
2 – 6 Nov 2026€7,700—
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MuscatScheduled
2 – 6 Nov 2026€6,300—
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OnlineScheduled
8 – 12 Nov 2026€2,700—
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ParisScheduled
16 – 20 Nov 2026€6,700—
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ViennaScheduled
23 – 27 Nov 2026€6,400€5,760until 2 Nov
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CasablancaScheduled
23 – 27 Nov 2026€4,700€4,230until 2 Nov
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AbujaScheduled
30 Nov – 4 Dec 2026€7,700€6,930until 9 Nov
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AmsterdamScheduled
7 – 11 Dec 2026€6,000€5,400until 16 Nov
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AccraScheduled
7 – 11 Dec 2026€7,700€6,930until 16 Nov
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DammamScheduled
13 – 17 Dec 2026€4,800€4,320until 23 Nov
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BarcelonaScheduled
14 – 18 Dec 2026€6,000€5,400until 23 Nov
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BeirutScheduled
20 – 24 Dec 2026€4,500€4,050until 30 Nov
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CairoScheduled
27 – 31 Dec 2026€3,800€3,420until 7 Dec
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Cape TownScheduled
4 – 8 Jan 2027€7,700€6,930until 14 Dec
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CasablancaScheduled
11 – 15 Jan 2027€4,700€4,230until 21 Dec
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DohaScheduled
18 – 22 Jan 2027€4,700€4,230until 28 Dec
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DammamScheduled
18 – 22 Jan 2027€4,800€4,320until 28 Dec
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DubaiScheduled
24 – 28 Jan 2027€4,700€4,230until 4 Jan
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IstanbulScheduled
1 – 5 Feb 2027€5,300€4,770until 11 Jan
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JeddahScheduled
7 – 11 Feb 2027€4,800€4,320until 18 Jan
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ErbilScheduled
14 – 18 Feb 2027€4,000€3,600until 25 Jan
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KigaliScheduled
15 – 19 Feb 2027€7,700€6,930until 25 Jan
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DubaiScheduled
21 – 25 Feb 2027€4,700€4,230until 1 Feb
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DohaScheduled
21 – 25 Feb 2027€4,700€4,230until 1 Feb
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Kuala LumpurScheduled
22 – 26 Feb 2027€4,700€4,230until 1 Feb
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LisbonScheduled
1 – 5 Mar 2027€6,000€5,400until 8 Feb
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IstanbulScheduled
8 – 12 Mar 2027€5,300€4,770until 15 Feb
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MadinahScheduled
8 – 12 Mar 2027€4,800€4,320until 15 Feb
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LondonScheduled
8 – 12 Mar 2027€5,800€5,220until 15 Feb
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MadridScheduled
15 – 19 Mar 2027€6,000€5,400until 22 Feb
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Available in: Istanbul · Dubai · London · Doha · Amsterdam

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