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Quest Training

Software Testing & Quality Assurance Training Course

Equips testers to plan test strategies, design and run test cases, document defects and confirm that software meets functional and business requirements.

SEAD · Software Engineering & Application DevelopmentAll Levels#2751ClassroomEnglish , Arabic
Duration
5 Days
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Free substitution at any time · 30+ days' notice: full refund minus 10%. Cancellation policy

Sectors:Information Technology & CybersecurityCategories:Software Engineering & Application Development

Course Overview

This course develops the practical skills required to test software applications, identify defects, verify system functionality, and improve software quality throughout the development lifecycle. Participants learn how to design effective test cases, execute structured testing activities, document defects, and assess whether applications meet functional and business requirements. The programme covers software testing fundamentals, testing methodologies, test planning, manual testing, test case design, defect management, regression testing, integration testing, system testing, user acceptance testing, and quality assurance practices. Participants also explore test automation fundamentals, testing tools, risk-based testing, and continuous improvement techniques to strengthen application reliability and support consistent software delivery.

Learning Objectives

  • By the end of the course, participants will be able to:
  • Explain software testing principles and the role of quality assurance throughout the software development lifecycle.
  • Differentiate between quality assurance, quality control, verification, and validation.
  • Develop test strategies and test plans aligned with project requirements and delivery objectives.
  • Design effective test cases, test scenarios, and test data using established testing techniques.
  • Execute functional, integration, system, regression, and user acceptance testing.
  • Identify, document, classify, and track software defects throughout the testing process.
  • Apply risk-based testing to prioritize critical functionality and high-impact defects.
  • Evaluate test coverage, execution results, and software quality indicators.
  • Use appropriate testing tools to manage test cases, defects, and test execution activities.
  • Understand test automation principles and identify suitable automation opportunities.
  • Prepare test reports and communicate quality risks to development teams and stakeholders.

Who Should Attend

This course is designed for software testers, quality assurance analysts, software developers, business analysts, application support specialists, systems analysts, and IT professionals involved in software development, implementation, maintenance, or system validation. It is particularly suitable for professionals seeking to establish structured testing practices, improve defect detection, and strengthen the reliability of business applications. The programme is also relevant to quality managers, IT project managers, digital transformation teams, and application development teams working in government entities, ministries, banks, financial institutions, oil and gas companies, industrial organizations, and large corporations. Participants should have a basic understanding of software applications and business processes. Previous testing experience is beneficial but not essential.

Learning Outcomes

  • Describe the software testing lifecycle and its relationship with software development methodologies.
  • Distinguish between testing levels, testing types, and quality assurance activities.
  • Prepare structured test plans based on requirements, project scope, and risk assessments.
  • Design test cases using equivalence partitioning, boundary value analysis, and decision tables.
  • Execute manual tests and record results using consistent testing procedures.
  • Manage defects through reporting, prioritization, retesting, and closure.
  • Perform regression, integration, system, and user acceptance testing.
  • Assess test coverage and interpret quality metrics to support release decisions.
  • Apply risk-based testing to focus effort on critical system functions.
  • Identify appropriate opportunities for test automation and understand its limitations.
  • Produce clear test execution reports and communicate unresolved quality risks.
  • Recommend improvements to testing processes, documentation, and software quality practices.

Course Outline

Day 1

Software Testing Fundamentals and Quality Assurance Principles

  • Understanding software quality and the objectives of software testing.
  • Exploring the software development lifecycle and software testing lifecycle.
  • Differentiating between quality assurance, quality control, verification, and validation.
  • Understanding testing principles and the consequences of inadequate testing.
  • Reviewing testing approaches within traditional and Agile development environments.
  • Examining test levels, including unit, integration, system, and acceptance testing.
  • Understanding functional and non-functional testing requirements.
  • Identifying the roles and responsibilities of testers, developers, business analysts, and project managers.
  • Reviewing common software defects, failures, and root causes.
  • Practical Exercise: Analyze a sample software application and identify its quality requirements, potential defects, and appropriate testing levels.
Day 2

Test Planning, Test Design, and Test Case Development

  • Understanding test strategies, test plans, scope, assumptions, and constraints.
  • Reviewing requirements and translating them into testable conditions.
  • Developing test scenarios, test cases, test data, and expected results.
  • Applying equivalence partitioning and boundary value analysis.
  • Using decision tables and state transition testing where appropriate.
  • Understanding positive testing, negative testing, and exploratory testing.
  • Establishing traceability between requirements and test cases.
  • Prioritizing test cases according to business impact and technical risk.
  • Preparing test environments and identifying test execution dependencies.
  • Practical Exercise: Develop a test plan and a structured test case suite for a business application, including normal, boundary, and invalid input conditions.
Day 3

Test Execution, Defect Management, and Regression Testing

  • Preparing and executing test cases systematically.
  • Recording actual results and comparing them with expected outcomes.
  • Identifying, documenting, and classifying software defects.
  • Writing clear defect reports with reproducible steps, evidence, and impact descriptions.
  • Understanding defect severity, priority, ownership, and lifecycle status.
  • Managing defect triage and coordinating with development teams.
  • Performing retesting to confirm defect resolution.
  • Applying regression testing to verify that changes have not introduced new issues.
  • Understanding integration and system testing in interconnected applications.
  • Practical Exercise: Execute a predefined test suite, document discovered defects, assign priorities, and perform retesting after simulated fixes.
Day 4

Advanced Testing, Test Tools, and Automation Fundamentals

  • Understanding non-functional testing, including performance, usability, compatibility, and reliability.
  • Exploring security testing principles and identifying common application security weaknesses.
  • Applying risk-based testing to prioritize high-impact functions.
  • Understanding API testing and validating interactions between application components.
  • Reviewing test management tools and defect tracking workflows.
  • Exploring test automation concepts, frameworks, scripts, and execution environments.
  • Identifying suitable candidates for automation based on repetition, stability, and expected return.
  • Understanding the limitations and maintenance requirements of automated tests.
  • Reviewing continuous integration and continuous testing concepts.
  • Practical Exercise: Develop a risk-based testing approach for an application and identify manual and automated test opportunities using an appropriate testing tool.
Day 5

Quality Metrics, Reporting, and Continuous Improvement

  • Defining software quality indicators and meaningful testing metrics.
  • Measuring test execution progress, pass rates, defect density, and defect leakage.
  • Evaluating test coverage and identifying areas requiring additional testing.
  • Preparing test summary reports and communicating unresolved issues.
  • Understanding release readiness criteria and quality-related release decisions.
  • Reviewing user acceptance testing planning and stakeholder participation.
  • Integrating testing activities into Agile workflows and iterative delivery.
  • Conducting root cause analysis for recurring defects and process weaknesses.
  • Establishing testing standards, documentation practices, and improvement actions.
  • Final Workshop: Develop and present a complete software testing and quality assurance plan for a business application, covering requirements traceability, test cases, execution, defect management, risk assessment, reporting, and recommendations for continuous improvement.

Upcoming Dates

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Dammam · 25 – 29 Jan 2027 · Classroom

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MuscatScheduled
2 – 6 Nov 2026€6,300—
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OnlineScheduled
8 – 12 Nov 2026€2,700—
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ParisScheduled
16 – 20 Nov 2026€6,700—
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RiyadhScheduled
23 – 27 Nov 2026€4,800€4,320until 2 Nov
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30 Nov – 4 Dec 2026€7,000€6,300until 9 Nov
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7 – 11 Dec 2026€6,400€5,760until 16 Nov
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AccraScheduled
14 – 18 Dec 2026€7,700€6,930until 23 Nov
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AbujaScheduled
14 – 18 Dec 2026€7,700€6,930until 23 Nov
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AmsterdamScheduled
21 – 25 Dec 2026€6,000€5,400until 30 Nov
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BakuScheduled
28 Dec 2026 – 1 Jan 2027€5,300€4,770until 7 Dec
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4 – 8 Jan 2027€6,000€5,400until 14 Dec
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CairoScheduled
11 – 15 Jan 2027€3,800€3,420until 21 Dec
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Cape TownScheduled
18 – 22 Jan 2027€7,700€6,930until 28 Dec
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DammamScheduled
25 – 29 Jan 2027€4,800€4,320until 4 Jan
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CasablancaScheduled
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1 – 5 Feb 2027€4,700€4,230until 11 Jan
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DubaiScheduled
7 – 11 Feb 2027€4,700€4,230until 18 Jan
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IstanbulScheduled
15 – 19 Feb 2027€5,300€4,770until 25 Jan
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JeddahScheduled
21 – 25 Feb 2027€4,800€4,320until 1 Feb
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KigaliScheduled
1 – 5 Mar 2027€7,700€6,930until 8 Feb
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Kuala LumpurScheduled
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15 – 19 Mar 2027€6,000€5,400until 22 Feb
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LondonScheduled
15 – 19 Mar 2027€5,800€5,220until 22 Feb
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MadinahScheduled
22 – 26 Mar 2027€4,800€4,320until 1 Mar
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MadridScheduled
29 Mar – 2 Apr 2027€6,000€5,400until 8 Mar
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MakkahScheduled
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ManamaScheduled
12 – 16 Apr 2027€5,300€4,770until 22 Mar
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MarrakeshScheduled
26 – 30 Apr 2027€4,700€4,230until 5 Apr
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MilanScheduled
3 – 7 May 2027€7,000€6,300until 12 Apr
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