Executive Assistant & Office Management Professional Training Course
Equips executive assistants to manage calendars, meetings, travel and information with discretion and to act as a proactive, trusted partner to senior leaders.
5 Days·Classroom
Covers managing records across their lifecycle, from classification, registration and storage to retrieval, retention, preservation and authorized disposal.
Free substitution at any time · 30+ days' notice: full refund minus 10%. Cancellation policy
The Records, Archives & Document Management Training Course provides a comprehensive understanding of the principles, systems, and professional practices required to manage organizational records and documents throughout their lifecycle. The program focuses on establishing effective procedures for document creation, classification, registration, storage, retrieval, retention, preservation, and authorized disposal. It highlights the strategic importance of reliable records management in supporting operational efficiency, institutional accountability, regulatory compliance, and the preservation of organizational knowledge. The course explores the relationship between records management, archival administration, and document control within modern organizations. Participants examine how structured classification systems, metadata standards, indexing methods, and retention schedules improve accessibility, consistency, and information traceability. Particular attention is given to developing standardized procedures that reduce duplication, prevent information loss, strengthen version control, and ensure that authorized personnel can retrieve accurate information when required. A key component of the program is the management of physical and electronic records in increasingly digital working environments. Participants explore electronic document management systems, digital repositories, records digitization, electronic filing structures, and document workflow automation. The course also addresses the practical challenges associated with paper-based archives, hybrid records environments, electronic correspondence, scanned documents, and the long-term preservation of digital information. Emphasis is placed on maintaining document authenticity, integrity, accessibility, and usability throughout the records lifecycle. The program further examines records governance, information security, access control, confidentiality, retention requirements, and defensible disposal practices. Participants learn how to establish responsibilities, implement records management policies, monitor compliance, and manage sensitive information appropriately. The course also addresses archival preservation, disaster preparedness, business continuity, and the protection of valuable institutional records against deterioration, accidental loss, unauthorized access, and technological obsolescence. Through practical exercises, classification workshops, document control simulations, case studies, and a final integrated project, participants develop the capabilities required to improve records management processes within their organizations. The program supports the establishment of consistent, secure, and efficient information management practices that strengthen administrative performance, facilitate audits and investigations, support informed decision-making, and preserve institutional memory.
Selected date
Rome · 25 – 29 Jan 2027 · Classroom
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| City | Dates | Price per Participant | Early Bird | |
|---|---|---|---|---|
Kuala LumpurScheduled | 2 – 6 Nov 2026 | €4,400 | — | |
LisbonScheduled | 9 – 13 Nov 2026 | €5,400 | — | |
ErbilScheduled | 15 – 19 Nov 2026 | €3,100 | — | |
LondonScheduled | 16 – 20 Nov 2026 | €5,600 | — | |
MadinahScheduled | 23 – 27 Nov 2026 | €4,200 | €3,780until 2 Nov | |
MakkahScheduled | 30 Nov – 4 Dec 2026 | €4,200 | €3,780until 9 Nov | |
MadridScheduled | 30 Nov – 4 Dec 2026 | €5,400 | €4,860until 9 Nov | |
IstanbulScheduled | 7 – 11 Dec 2026 | €4,700 | €4,230until 16 Nov | |
ManamaScheduled | 7 – 11 Dec 2026 | €4,700 | €4,230until 16 Nov | |
MarbellaScheduled | 14 – 18 Dec 2026 | €5,400 | €4,860until 23 Nov | |
MilanScheduled | 21 – 25 Dec 2026 | €6,000 | €5,400until 30 Nov | |
KigaliScheduled | 28 Dec 2026 – 1 Jan 2027 | €5,100 | €4,590until 7 Dec | |
MunichScheduled | 28 Dec 2026 – 1 Jan 2027 | €5,400 | €4,860until 7 Dec | |
MuscatScheduled | 4 – 8 Jan 2027 | €5,300 | €4,770until 14 Dec | |
OnlineScheduled | 10 – 14 Jan 2027 | €1,700 | €1,530until 21 Dec | |
ParisScheduled | 11 – 15 Jan 2027 | €5,700 | €5,130until 21 Dec | |
RiyadhScheduled | 18 – 22 Jan 2027 | €4,200 | €3,780until 28 Dec | |
RomeScheduled | 25 – 29 Jan 2027 | €5,800 | €5,220until 4 Jan | |
TrabzonScheduled | 25 – 29 Jan 2027 | €4,700 | €4,230until 4 Jan | |
Sharm El-SheikhScheduled | 1 – 5 Feb 2027 | €4,300 | €3,870until 11 Jan | |
SingaporeScheduled | 8 – 12 Feb 2027 | €6,700 | €6,030until 18 Jan | |
ViennaScheduled | 15 – 19 Feb 2027 | €5,700 | €5,130until 25 Jan | |
AbujaScheduled | 15 – 19 Feb 2027 | €5,100 | €4,590until 25 Jan | |
AmmanScheduled | 21 – 25 Feb 2027 | €3,100 | €2,790until 1 Feb | |
BarcelonaScheduled | 1 – 5 Mar 2027 | €5,400 | €4,860until 8 Feb | |
AmsterdamScheduled | 1 – 5 Mar 2027 | €5,400 | €4,860until 8 Feb | |
AccraScheduled | 8 – 12 Mar 2027 | €5,100 | €4,590until 15 Feb | |
CairoScheduled | 8 – 12 Mar 2027 | €3,300 | €2,970until 15 Feb | |
CasablancaScheduled | 15 – 19 Mar 2027 | €4,300 | €3,870until 22 Feb | |
DammamScheduled | 22 – 26 Mar 2027 | €4,200 | €3,780until 1 Mar |
Available in: Istanbul · Dubai · London · Riyadh · Doha · Amsterdam
Equips executive assistants to manage calendars, meetings, travel and information with discretion and to act as a proactive, trusted partner to senior leaders.
5 Days·Classroom
Improves the clarity, tone and structure of official letters, memos, emails and reports, with practical work on planning, drafting, grammar and style.
5 Days·Classroom
Builds the skills to plan agendas, chair focused business meetings, record accurate minutes and follow up on decisions and actions until they are completed.
5 Days·Classroom
Speak with our advisors about upcoming programmes or a bespoke corporate training plan.