Port & Maritime Management#2695
ISPS Code & Port Facility Security Training Course
Covers the ISPS Code and SOLAS Chapter XI-2, from port facility security assessments and plans to access control and the duties of security officers.
5 Days·Classroom
Port Management & Operations Training Course
Explains how port authorities and terminal operators coordinate vessel arrivals, berth allocation and cargo handling to keep ports efficient and competitive.
PMM · Port & Maritime ManagementAll Levels#2694ClassroomEnglish , Arabic
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Free substitution at any time · 30+ days' notice: full refund minus 10%. Cancellation policy
Sectors:Procurement, Contracts & Supply ChainCategories:Port & Maritime Management
Course Overview
Port management and operations play a critical role in international trade, maritime transportation, supply chain efficiency, and economic development. As ports face increasing demands for faster cargo handling, improved service reliability, greater operational efficiency, and stronger environmental performance, effective port management has become essential to maintaining competitiveness and supporting the movement of goods across global markets. This training course provides a comprehensive understanding of the managerial, operational, and strategic principles required to manage modern ports effectively. The programme examines the main functions of port operations, including vessel arrival coordination, berth allocation, cargo handling, terminal operations, yard management, storage, gate operations, and the coordination of inland transportation. Participants explore how these activities interact and how effective planning, resource allocation, communication, and operational control can reduce delays, improve throughput, and enhance service quality. Particular attention is given to coordination among port authorities, terminal operators, shipping lines, freight forwarders, customs authorities, and other maritime stakeholders. A central component of the course is the improvement of port productivity and operational performance. Participants examine performance indicators, capacity utilization, berth productivity, vessel turnaround time, cargo dwell time, equipment utilization, and service reliability. The programme also addresses operational planning, workforce coordination, equipment management, maintenance planning, and the use of digital technologies to improve visibility, support decision-making, and strengthen the efficiency of port activities. The course further explores port safety, security, environmental management, regulatory compliance, and business continuity. Participants consider the operational implications of maritime risks, cargo damage, equipment failures, congestion, adverse weather, hazardous materials, and service disruptions. The programme emphasizes risk-based planning, preventive controls, emergency preparedness, and coordination among operational teams to support safe and resilient port operations. Through practical exercises, operational case studies, performance analysis, and a final improvement workshop, participants develop an integrated approach to port management. The programme supports professionals seeking to enhance operational coordination, optimize resources, strengthen stakeholder relationships, and implement measurable improvements in port productivity, service quality, safety, and long-term operational sustainability.
Learning Objectives
- Explain the strategic role of ports in international trade, maritime logistics, and integrated supply chains.
- Describe the organizational structures, responsibilities, and operating models of port authorities and terminal operators.
- Coordinate vessel arrivals, berth allocation, cargo handling, and terminal activities to improve operational flow.
- Apply port planning principles to optimize terminal capacity, storage areas, equipment, and workforce resources.
- Evaluate port productivity using operational performance indicators and service quality measures.
- Identify operational bottlenecks, congestion risks, and sources of delay across port activities.
- Improve coordination among shipping lines, terminal operators, customs authorities, logistics providers, and inland transport operators.
- Assess equipment utilization, maintenance requirements, and operational resource availability.
- Apply risk management principles to port safety, security, environmental protection, and business continuity.
- Evaluate opportunities to use digital systems and data analytics to improve port visibility and decision-making.
- Develop performance monitoring and continuous improvement initiatives aligned with operational and strategic objectives.
- Prepare an actionable port operations improvement plan with defined priorities, responsibilities, implementation milestones, and performance targets.
Who Should Attend
This course is designed for professionals responsible for port administration, terminal operations, maritime logistics, cargo handling, and operational performance, including:
Port Directors, Port Managers, and Deputy Port Managers.
Port Operations Managers and Terminal Operations Managers.
Harbour Masters and Vessel Operations Coordinators.
Berth Planning and Marine Services Professionals.
Container Terminal and Cargo Handling Managers.
Yard, Storage, and Gate Operations Supervisors.
Maritime Logistics and Supply Chain Managers.
Shipping Line and Freight Forwarding Operations Professionals.
Port Planning and Infrastructure Development Specialists.
Equipment, Maintenance, and Engineering Managers working in port environments.
Health, Safety, Security, and Environmental Management Professionals.
Customs Coordination and Port Community Service Professionals.
Port Performance, Business Development, and Continuous Improvement Specialists.
Government officials and public-sector professionals involved in port administration and maritime transport.
Senior supervisors and operational team leaders seeking to improve port productivity and service delivery.
Learning Outcomes
- Explain the operational and strategic relationships between port activities, maritime transportation, and supply chain performance.
- Identify the responsibilities of key port stakeholders and the interfaces between their activities.
- Develop coordinated plans for vessel arrivals, berth allocation, cargo handling, and terminal operations.
- Evaluate port capacity, resource utilization, and operational constraints.
- Calculate and interpret relevant port performance indicators, including vessel turnaround time, berth productivity, and cargo dwell time.
- Identify bottlenecks and recommend measures to improve cargo flow and reduce operational delays.
- Strengthen coordination among port departments, terminal operators, shipping lines, and logistics partners.
- Assess equipment availability, maintenance needs, and resource planning requirements.
- Identify operational risks and recommend appropriate safety, security, environmental, and continuity measures.
- Evaluate the contribution of digital systems and operational data to port management and performance monitoring.
- Develop performance improvement initiatives supported by measurable objectives and implementation responsibilities.
- Prepare an integrated operational improvement plan addressing productivity, service quality, risk control, and stakeholder coordination.
Course Outline
Port Management Fundamentals, Governance & Maritime Logistics
- Understanding the role of ports in international trade, maritime transportation, and global supply chains.
- Examining different port types, including container ports, bulk cargo ports, general cargo ports, and multipurpose terminals.
- Understanding the responsibilities of port authorities, terminal operators, shipping lines, agents, and maritime service providers.
- Reviewing port governance structures, operating models, and the division of responsibilities between public and private operators.
- Examining the principal port functions, including marine services, cargo handling, storage, terminal management, and gate operations.
- Understanding the vessel call process, from arrival notification and pre-arrival planning to departure coordination.
- Exploring the relationship between port operations, hinterland connectivity, road transport, rail services, and inland logistics.
- Identifying the operational dependencies that influence port capacity, service reliability, and cargo flow.
- Reviewing the commercial and service considerations that influence port competitiveness and customer satisfaction.
- Practical Exercise: Map the operational workflow of a selected port and identify the responsibilities, information exchanges, and coordination requirements of key stakeholders.
Vessel Planning, Berth Allocation & Terminal Operations
- Understanding vessel scheduling, arrival forecasting, and coordination with shipping lines and vessel agents.
- Applying berth allocation principles based on vessel characteristics, cargo requirements, berth availability, and operational constraints.
- Coordinating pilotage, towage, mooring, and other relevant marine services.
- Examining terminal operating procedures and the sequence of activities during vessel arrival, berthing, cargo operations, and departure.
- Understanding container, bulk, and general cargo handling processes and their operational differences.
- Coordinating quay operations, loading and unloading activities, and the deployment of handling equipment.
- Managing yard allocation, stacking strategies, cargo segregation, and storage capacity.
- Coordinating gate operations, truck appointments, cargo release, and inland transportation interfaces.
- Identifying sources of vessel waiting time, berth conflicts, equipment delays, and terminal congestion.
- Reviewing operational communication procedures and escalation arrangements for schedule changes and service disruptions.
- Practical Exercise: Develop a daily vessel and berth plan for a sample terminal, taking into account vessel priorities, cargo requirements, equipment availability, and operational constraints.
Port Productivity, Resource Optimization & Performance Measurement
- Understanding the relationship between port capacity, operational throughput, service quality, and financial performance.
- Defining and interpreting key port performance indicators, including vessel turnaround time, berth productivity, cargo dwell time, and equipment utilization.
- Assessing berth occupancy, terminal throughput, yard capacity, and the impact of resource constraints.
- Evaluating crane productivity, cargo handling rates, workforce deployment, and equipment availability.
- Applying operational planning techniques to balance workloads and improve resource allocation.
- Identifying bottlenecks across vessel operations, yard activities, gate processes, and inland transport interfaces.
- Examining the causes of cargo dwell time and developing measures to improve cargo clearance and movement.
- Reviewing maintenance planning, equipment reliability, and the operational consequences of equipment failure.
- Using operational reports and performance dashboards to identify trends, investigate deviations, and support management decisions.
- Establishing performance targets, assigning accountability, and monitoring corrective actions.
- Practical Exercise: Analyze a sample port performance dataset, identify the principal causes of delay, and develop a prioritized productivity improvement plan.
Port Safety, Security, Risk Management & Environmental Performance
- Understanding the principles of occupational safety and risk management in port and terminal environments.
- Identifying hazards associated with vessel operations, cargo handling, heavy equipment, traffic movement, and storage activities.
- Reviewing safe working procedures, permit requirements, operational inspections, and incident reporting.
- Understanding port security responsibilities, access control, cargo protection, and coordination with relevant authorities.
- Examining the operational implications of hazardous cargo, dangerous goods, cargo damage, and inappropriate storage conditions.
- Assessing risks associated with equipment failure, extreme weather, congestion, service interruption, and operational incidents.
- Developing emergency response arrangements, communication protocols, and business continuity measures.
- Reviewing environmental considerations, including emissions, waste management, spill prevention, and the responsible handling of port-related pollution risks.
- Understanding applicable maritime, port, safety, and environmental requirements relevant to assigned responsibilities.
- Establishing incident investigation, corrective action, and lessons-learned processes to strengthen operational resilience.
- Practical Exercise: Conduct a risk assessment for a selected port operation and develop a control plan covering safety, security, environmental protection, and continuity measures.
Digital Port Management, Operational Integration & Final Workshop
- Understanding the role of Port Community Systems (PCS), Terminal Operating Systems (TOS), and other digital platforms in coordinating port activities.
- Examining how operational data, dashboards, and performance reports support planning and management decisions.
- Exploring digital approaches to vessel scheduling, berth planning, yard management, gate coordination, and cargo tracking.
- Evaluating opportunities to improve information exchange among port authorities, shipping lines, terminal operators, customs, and logistics providers.
- Understanding the role of automation and emerging technologies in cargo handling, equipment monitoring, and terminal operations.
- Assessing the operational implications of digital transformation, including data quality, system integration, cybersecurity, and workforce readiness.
- Developing integrated operational plans that connect vessel activities, terminal resources, cargo movement, and inland transportation.
- Establishing continuous improvement processes for monitoring performance, addressing recurring delays, and reviewing operational procedures.
- Developing implementation priorities, responsibilities, timelines, and performance measures for operational improvement initiatives.
- Final Workshop: Prepare and present a Port Operations Improvement Plan covering vessel and berth planning, cargo flow, capacity utilization, productivity indicators, risk controls, stakeholder coordination, digital opportunities, and implementation milestones.
Upcoming Dates
Selected date
Doha · 28 Dec 2026 – 1 Jan 2027 · Classroom
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| City | Dates | Price per Participant | Early Bird | |
|---|---|---|---|---|
ManamaScheduled | 2 – 6 Nov 2026 | €4,700 | — | |
Sharm El-SheikhScheduled | 2 – 6 Nov 2026 | €4,300 | — | |
SingaporeScheduled | 9 – 13 Nov 2026 | €6,700 | — | |
ViennaScheduled | 16 – 20 Nov 2026 | €5,700 | — | |
AmmanScheduled | 22 – 26 Nov 2026 | €3,100 | €2,790until 2 Nov | |
ParisScheduled | 23 – 27 Nov 2026 | €5,700 | €5,130until 2 Nov | |
AmsterdamScheduled | 30 Nov – 4 Dec 2026 | €5,400 | €4,860until 9 Nov | |
BarcelonaScheduled | 30 Nov – 4 Dec 2026 | €5,400 | €4,860until 9 Nov | |
CairoScheduled | 7 – 11 Dec 2026 | €3,300 | €2,970until 16 Nov | |
AbujaScheduled | 14 – 18 Dec 2026 | €5,100 | €4,590until 23 Nov | |
CasablancaScheduled | 14 – 18 Dec 2026 | €4,300 | €3,870until 23 Nov | |
DammamScheduled | 21 – 25 Dec 2026 | €4,200 | €3,780until 30 Nov | |
DohaScheduled | 28 Dec 2026 – 1 Jan 2027 | €4,400 | €3,960until 7 Dec | |
DubaiScheduled | 3 – 7 Jan 2027 | €4,400 | €3,960until 14 Dec | |
AccraScheduled | 4 – 8 Jan 2027 | €5,100 | €4,590until 14 Dec | |
FrankfurtScheduled | 11 – 15 Jan 2027 | €5,800 | €5,220until 21 Dec | |
GenevaScheduled | 11 – 15 Jan 2027 | €6,300 | €5,670until 21 Dec | |
IstanbulScheduled | 18 – 22 Jan 2027 | €4,700 | €4,230until 28 Dec | |
JeddahScheduled | 24 – 28 Jan 2027 | €4,200 | €3,780until 4 Jan | |
BakuScheduled | 25 – 29 Jan 2027 | €4,800 | €4,320until 4 Jan | |
Kuala LumpurScheduled | 1 – 5 Feb 2027 | €4,400 | €3,960until 11 Jan | |
LisbonScheduled | 8 – 12 Feb 2027 | €5,400 | €4,860until 18 Jan | |
BeirutScheduled | 14 – 18 Feb 2027 | €4,000 | €3,600until 25 Jan | |
LondonScheduled | 15 – 19 Feb 2027 | €5,600 | €5,040until 25 Jan | |
MadinahScheduled | 22 – 26 Feb 2027 | €4,200 | €3,780until 1 Feb | |
MadridScheduled | 1 – 5 Mar 2027 | €5,400 | €4,860until 8 Feb | |
MakkahScheduled | 1 – 5 Mar 2027 | €4,200 | €3,780until 8 Feb | |
BerlinScheduled | 8 – 12 Mar 2027 | €5,800 | €5,220until 15 Feb | |
ManamaScheduled | 8 – 12 Mar 2027 | €4,700 | €4,230until 15 Feb | |
MarbellaScheduled | 15 – 19 Mar 2027 | €5,400 | €4,860until 22 Feb |
Available in: Istanbul · Dubai · London · Riyadh · Doha · Amsterdam
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