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Quest Training

Organizational Development Training Course

Gain the diagnostic and design skills to strengthen structures, processes, culture and people capability so organizations perform and adapt with confidence.

ODM · Organizational Development & Change ManagementAll Levels#1393ClassroomEnglish , Arabic
Duration
5 Days
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Free substitution at any time · 30+ days' notice: full refund minus 10%. Cancellation policy

Sectors:Business, Management & LeadershipCategories:Organizational Development & Change Management

Course Overview

Effective organizations rarely succeed on strategy alone; they also need a suitable structure, clear processes, capable leadership, qualified people, and a culture that supports performance and continuous development. The Organizational Development Training Course is an advanced program that builds an institution's ability to improve its structures, processes, resources, human capabilities, and organizational culture in an integrated and systematic way. Organizational development is a core discipline that helps institutions respond to change, improve performance, raise efficiency, and strengthen their capacity to achieve strategic and operational objectives. The course focuses on modern organizational development principles and practices, beginning with diagnosing the current situation and identifying gaps and challenges, moving through the analysis of organizational structure, processes, culture, and capabilities, and concluding with the design and implementation of development initiatives and the measurement of their results. Participants learn to treat organizational development as an integrated process that connects strategy, structure, human resources, performance management, processes, leadership, and change. The course also examines the institutional challenges that undermine effectiveness and efficiency, including overlapping responsibilities, weak coordination, unclear roles, slow procedures, limited capabilities, weak performance management, resistance to change, and an organizational culture that is not aligned with strategic direction. Participants gain practical methods for identifying the root causes of these challenges, setting development priorities, and designing solutions that can be implemented and monitored. The Organizational Development Training Course has been designed to meet the needs of ministries, government entities, public institutions, banks, financial institutions, oil and gas companies, and large corporations that need to build more agile, efficient, and adaptable organizational capabilities. It helps leaders, managers, and specialists link organizational development initiatives to strategic objectives, improve institutional performance, and strengthen their ability to execute plans and deliver results. Through case studies, organizational analyses, applied exercises, workshops, and simulations, participants will develop an integrated methodology for analyzing the organizational situation, designing development programs, leading their implementation, and measuring their impact. The emphasis is on practical application, enabling participants to turn organizational development concepts into clear initiatives that support efficiency, sustainability, agility, and continuous improvement within their organizations.

Learning Objectives

  • Analyze the core principles of organizational development and the factors that influence organizational effectiveness throughout the training program.
  • Assess the current organizational situation and identify priority structural, operational, cultural, and human capability gaps.
  • Develop practical methods for diagnosing organizational challenges and analyzing their root causes.
  • Apply structured approaches to analyzing organizational structure, roles, responsibilities, and decision-making chains.
  • Design organizational development initiatives aligned with the organization's strategy, operational objectives, and needs.
  • Improve the ability to develop processes and procedures, increase efficiency, and reduce complexity and waste.
  • Strengthen performance management and human capability development practices that support organizational development objectives.
  • Evaluate the impact of organizational culture, leadership, and professional behaviors on the success of development initiatives.
  • Implement practical approaches for managing change and resistance to organizational improvements during implementation.
  • Develop indicators to measure the impact of organizational development initiatives and review their results on a regular basis.
  • Align organizational development plans with governance, resources, and strategic priorities.
  • Prepare an integrated implementation plan for strengthening organizational capabilities and achieving sustainable results.

Who Should Attend

This course is designed for executives, department directors, sector heads, organizational development managers, human resources managers, operations managers, project managers, and performance, quality, and institutional excellence managers, as well as those responsible for designing and developing organizational structures, processes, and capabilities. It is also suitable for managers involved in developing the operating model, improving performance, or implementing organizational initiatives. The course also targets specialists in strategic planning, organizational development, human resources, performance management, quality, operations, project management, governance, risk, and compliance, particularly those who analyze the organizational situation, design initiatives, or monitor the implementation of institutional development programs. It offers significant value to leaders and decision makers responsible for building more efficient, agile, and adaptable organizations, and it suits institutions going through growth, restructuring, service and process improvement, human capability development, or a redesign of their organizational structure.

Learning Outcomes

  • By the end of this course, participants will be able to:
  • Explain the concept and dimensions of organizational development and its relationship to organizational performance.
  • Assess organizational effectiveness by analyzing structure, processes, culture, resources, and capabilities.
  • Identify organizational gaps that affect efficiency, productivity, service quality, and the achievement of objectives.
  • Analyze roles, responsibilities, and authorities and identify organizational overlaps and gaps.
  • Diagnose organizational problems using root cause analysis tools and techniques.
  • Design practical organizational development initiatives that are aligned with the organization's priorities.
  • Improve processes and procedures and identify opportunities for simplification and greater efficiency.
  • Link performance management and employee development to organizational development needs.
  • Evaluate the impact of culture, leadership, and organizational behavior on the success of development initiatives.
  • Apply appropriate methods for managing change and resistance during the implementation of development initiatives.
  • Develop indicators to measure the progress, effectiveness, and performance impact of initiatives.
  • Prepare a practical organizational development roadmap for achieving sustainable improvement.

Course Outline

Course Outline:

Day 1

Foundations of Organizational Development and Organizational Diagnosis

  • The concept of organizational development and its importance in modern organizations
  • The relationship between strategy, structure, processes, culture, and human resources
  • Characteristics of organizations capable of adaptation and continuous development
  • Diagnosing the organizational situation and identifying strengths and gaps
  • Practical application or discussion: Conducting an initial assessment of the organizational situation and identifying development priorities
Day 2

Organizational Structure, Roles, and Processes

  • Principles of designing and developing organizational structures
  • Analyzing roles, responsibilities, authorities, and levels of accountability
  • Addressing overlaps, duplication, and organizational gaps
  • Analyzing processes and procedures to identify opportunities for improvement and simplification
  • Practical application or discussion: Analyzing an organizational structure and an institutional process to identify development opportunities
Day 3

Organizational Culture, Human Resources, and Performance Management

  • The role of organizational culture in supporting institutional development
  • Analyzing the behaviors, values, and practices that influence performance
  • Developing human capabilities and linking them to organizational objectives
  • Improving performance management and linking results to development plans
  • Practical application or discussion: Preparing an integrated framework for developing culture, capabilities, and performance in an organizational unit
Day 4

Leading Development and Managing Change

  • The role of leadership in designing and implementing organizational development initiatives
  • Identifying stakeholders and building participation and commitment
  • Managing resistance to change and addressing organizational concerns
  • Managing development risks and ensuring business continuity during implementation
  • Practical application or discussion: Case study of an organizational development initiative facing challenges of culture, performance, and resistance
Day 5

Implementing Organizational Development and Measuring Impact

  • Defining organizational development priorities and initiatives
  • Preparing implementation plans and assigning responsibilities, resources, and phases
  • Developing indicators to measure progress, initiative effectiveness, and organizational impact
  • Embedding improvements and building a culture that supports learning and continuous development
  • Final workshop and practical implementation plan: Developing an integrated organizational development roadmap that delivers sustainable organizational results

Upcoming Dates

Selected date

Amman · 23 – 27 Nov 2026 · Classroom

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CityDatesPrice per ParticipantEarly Bird
CairoScheduled
2 – 6 Nov 2026€3,300—
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MunichScheduled
2 – 6 Nov 2026€5,400—
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LisbonScheduled
2 – 6 Nov 2026€5,400—
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CasablancaScheduled
9 – 13 Nov 2026€4,300—
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MuscatScheduled
9 – 13 Nov 2026€5,300—
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LondonScheduled
9 – 13 Nov 2026€5,600—
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OnlineScheduled
15 – 19 Nov 2026€1,700—
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DammamScheduled
16 – 20 Nov 2026€4,200—
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MadinahScheduled
16 – 20 Nov 2026€4,200—
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ParisScheduled
23 – 27 Nov 2026€5,700€5,130until 2 Nov
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DohaScheduled
23 – 27 Nov 2026€4,400€3,960until 2 Nov
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MadridScheduled
23 – 27 Nov 2026€5,400€4,860until 2 Nov
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AmmanScheduled
23 – 27 Nov 2026€3,100€2,790until 2 Nov
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DubaiScheduled
29 Nov – 3 Dec 2026€4,400€3,960until 9 Nov
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MakkahScheduled
30 Nov – 4 Dec 2026€4,200€3,780until 9 Nov
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AmsterdamScheduled
30 Nov – 4 Dec 2026€5,400€4,860until 9 Nov
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RiyadhScheduled
30 Nov – 4 Dec 2026€4,200€3,780until 9 Nov
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GenevaScheduled
7 – 11 Dec 2026€6,300€5,670until 16 Nov
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ManamaScheduled
7 – 11 Dec 2026€4,700€4,230until 16 Nov
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RomeScheduled
7 – 11 Dec 2026€5,800€5,220until 16 Nov
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BakuScheduled
7 – 11 Dec 2026€4,800€4,320until 16 Nov
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BarcelonaScheduled
14 – 18 Dec 2026€5,400€4,860until 23 Nov
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MarrakeshScheduled
14 – 18 Dec 2026€4,300€3,870until 23 Nov
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IstanbulScheduled
14 – 18 Dec 2026€4,700€4,230until 23 Nov
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BerlinScheduled
21 – 25 Dec 2026€5,800€5,220until 30 Nov
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Kuala LumpurScheduled
21 – 25 Dec 2026€4,400€3,960until 30 Nov
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MilanScheduled
21 – 25 Dec 2026€6,000€5,400until 30 Nov
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CairoScheduled
28 Dec 2026 – 1 Jan 2027€3,300€2,970until 7 Dec
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MunichScheduled
28 Dec 2026 – 1 Jan 2027€5,400€4,860until 7 Dec
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LisbonScheduled
28 Dec 2026 – 1 Jan 2027€5,400€4,860until 7 Dec
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Available in: Istanbul · Dubai · London · Riyadh · Doha · Amsterdam

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