Operational Risk Management is a comprehensive professional training course designed to equip banking and financial professionals with the knowledge, practical tools, and strategic approaches required to effectively…
Operational Risk Management is a comprehensive professional training course designed to equip banking and financial professionals with the knowledge, practical tools, and strategic approaches required to effectively identify, assess, monitor, and mitigate operational risks across banking operations. As financial institutions continue to expand their digital capabilities while operating in an increasingly complex regulatory environment, operational risk has become one of the most significant challenges affecting organizational resilience, customer confidence, regulatory compliance, and long-term business sustainability. This course provides participants with a structured understanding of Operational Risk Management principles, internationally recognized frameworks, governance models, and industry best practices. Participants will examine the sources of operational risk arising from people, processes, systems, technology, and external events while learning how to establish effective operational risk frameworks that support business continuity, strengthen internal controls, and improve operational performance throughout the organization. The program also explores the integration of Operational Risk Management with enterprise risk management, corporate governance, compliance, internal audit, cybersecurity, business continuity management, and organizational resilience. Participants will gain practical knowledge of operational risk identification, risk and control self-assessments (RCSA), Key Risk Indicators (KRIs), operational loss event management, scenario analysis, root cause analysis, third-party risk management, and regulatory reporting. Special emphasis is placed on managing emerging operational risks associated with digital banking, financial technology, outsourcing, artificial intelligence, and cyber threats. Through practical case studies, interactive workshops, and real-world banking scenarios, participants will develop the ability to evaluate operational risk exposures, design effective control environments, strengthen governance practices, and implement continuous improvement initiatives. By the end of the course, participants will be prepared to enhance operational resilience, improve risk-informed decision-making, reduce operational losses, and contribute to sustainable organizational performance through effective Operational Risk Management.
Course Outline:
Day 1: Foundations of Operational Risk Management
Foundations of Operational Risk Management
Principles and objectives of Operational Risk Management
Sources and categories of operational risk in banking
Operational risk governance and organizational responsibilities
International standards and regulatory expectations
Practical application: Identifying operational risks across banking processes
Day 2: Operational Risk Identification and Assessment
Operational Risk Identification and Assessment
Operational risk identification methodologies
Risk and Control Self-Assessments (RCSA)
Operational risk assessment techniques
Operational risk registers and control frameworks
Practical application: Conducting operational risk assessments and developing risk registers
Day 3: Operational Risk Controls and Monitoring
Operational Risk Controls and Monitoring
Designing effective internal controls
Key Risk Indicators (KRIs) and operational risk metrics
Operational loss event management and root cause analysis
Scenario analysis and stress testing for operational risks
Practical application: Evaluating control effectiveness and monitoring operational risks
Day 4: Managing Emerging Operational Risks
Managing Emerging Operational Risks
Cybersecurity and technology-related operational risks
Third-party and outsourcing risk management
Digital banking, financial technology, and artificial intelligence risks
Business continuity management and operational resilience
Practical application: Developing mitigation strategies for emerging operational risks
Day 5: Building a High-Performance Operational Risk Management Framework
Building a High-Performance Operational Risk Management Framework
Integrating Operational Risk Management with Enterprise Risk Management
Strengthening governance, reporting, and regulatory compliance
Developing a risk-aware organizational culture
Continuous improvement and operational excellence initiatives
Final workshop: Developing a comprehensive Operational Risk Management implementation plan that includes governance enhancements, operational risk registers, Risk and Control Self-Assessments, Key Risk Indicators, operational loss reporting, internal control improvements, business continuity measures, and continuous monitoring practices to strengthen operational resilience, regulatory compliance, and sustainable organizational performance.
No upcoming events are currently scheduled.
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