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Quest Training

Mining Operations Management Training Course

Manage a mine site as one system: production, unit cost, people, contractors and safety governance, for leaders who run or oversee mining operations.

MOM · Mining Operations ManagementAll Levels#3064ClassroomEnglish , Arabic
Duration
5 Days
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Free substitution at any time · 30+ days' notice: full refund minus 10%. Cancellation policy

Sectors:Mining & MineralsCategories:Mining Operations Management

Course Overview

The Mining Operations Management Training Course equips mine managers, operations superintendents, and the leaders who oversee them with an integrated way to run a mining site, treating production, cost, people, and contractors as one management system rather than as separate departments. Mining operations across the Gulf and Africa are often remote, capital-heavy, and dependent on long supply lines, shared infrastructure, and mixed workforces, so a decision taken in one part of the site quickly affects output, unit cost, and safety in another. The course focuses on the whole-of-site view that single-discipline technical programs do not provide. Participants follow the mining value chain from ore body to saleable product, read the key performance measures of a site, including tonnes moved, grade delivered, equipment availability and utilization, and cost per tonne, and learn how shift reporting, short-interval control, and monthly reviews turn those measures into action. The program also examines how drilling, loading, hauling, and plant feed are managed as in-house or contracted services, and how maintenance and supply chain priorities are agreed with production. Participants work with the management frameworks that shape responsible operations, including ISO 45001 for occupational health and safety, ISO 14001 for environmental management, ISO 55000 for asset management, and the ICMM Mining Principles, and they learn how accountabilities are shared between owners, mine managers, contractors, host communities, and regulators. Workforce planning, rosters for remote sites, supervisor development, contractor performance, budgeting, and risk-based decisions complete the scope. The course concerns managing and governing an operation; it does not teach hands-on technical or operator skills. The course is delivered through mine site case studies, performance data exercises, cost analysis, contractor scenario discussions, and a final operations management workshop. Participants leave with a site performance dashboard outline, a unit cost breakdown template, a shift and short-interval control routine, a contractor scorecard, and a site improvement plan they can adapt to their own operation.

Learning Objectives

  • Explain the mining value chain from ore body to saleable product and show where value is gained or lost at each stage on site.
  • Define management accountabilities and decision rights between owner, mine manager, department heads, contractors, and regulators.
  • Interpret the core site measures of tonnes moved, grade delivered, equipment availability, and utilization as one connected picture.
  • Analyze unit cost drivers across drilling, loading, hauling, processing, maintenance, and site services.
  • Establish shift reporting, short-interval control, and monthly review routines that lead to clear and timely action.
  • Align production, maintenance, processing, and supply chain priorities through one integrated weekly plan.
  • Apply ISO 45001 and ISO 14001 as management systems that support safe and responsible site performance.
  • Use ISO 55000 principles to guide decisions about major equipment and critical site assets.
  • Plan workforce numbers, skills, rosters, national workforce development, and supervisor growth for remote mining sites.
  • Manage mining contractors through clear scopes, performance measures, and regular commercial reviews.
  • Prepare and defend a site budget that links planned production to cost, people, and capital needs.
  • Assess operational risk and escalate decisions to the right level using clear thresholds and documented controls.
  • Develop a site improvement plan with priorities, owners, measures, and a fixed review cycle.

Who Should Attend

This course is designed for mine managers, general managers of mining sites, operations superintendents, production managers, maintenance and planning leads, processing managers who work closely with the mine, and department heads moving into site-wide responsibility for output, cost, people, and safety performance. It is equally relevant for asset managers, corporate mining executives, commercial and contract managers, finance business partners on mine sites, HSE managers, and the officials in mining ministries, geological authorities, and regulators who need to understand how a site is managed in practice when they review operators' reports or plans. Professionals in national mining companies, private mine operators, mining contractors, quarry and industrial minerals businesses, investment and development agencies, and government mining programs across the Gulf and Africa will find the course directly applicable. It is particularly valuable for engineers and specializts stepping into their first general management role, and for organizations preparing to take a new mine from construction into steady operation, or seeking to bring a struggling site back to reliable, predictable performance.

Learning Outcomes

  • By the end of this course, participants will be able to:
  • Describe how each stage of the mining value chain affects overall site performance and final product value.
  • Assign clear accountabilities and decision rights across the site leadership team and the contractors working with it.
  • Read a site performance report quickly and identify the variances that truly need a management decision.
  • Run a daily and weekly management routine that keeps production, maintenance, and processing aligned.
  • Break down unit cost by activity and rank the improvement opportunities with the greatest effect on the site.
  • Prepare a site budget and a capital request that link clearly to the production plan.
  • Prioritize maintenance and major asset decisions using sound asset management principles.
  • Plan rosters, skills, national workforce growth, and supervisor development suited to a remote mining operation.
  • Evaluate contractors with a balanced scorecard covering safety, output, cost, and compliance.
  • Lead critical risk reviews and environmental oversight as a visible part of routine site management.
  • Prepare reports on a consistent set of measures for executives, boards, regulators, and host community representatives.
  • Build a site improvement plan with priorities, owners, measures, and a fixed review cycle.

Course Outline

Course Outline:

Day 1

The Mine as a Management System

  • The mining value chain from ore body to saleable product, and where value is lost along it
  • Accountabilities and decision rights of owner, mine manager, department heads, and contractors
  • Open-pit and underground operations from a manager's point of view: what differs and what does not
  • Key performance measures: tonnes, grade, availability, utilization, and unit cost, and how they interact
  • Practical application: participants map the value chain and accountabilities of a sample mine
Day 2

Production Control and Daily Management

  • Linking the annual plan and budget to realistic weekly and daily targets for each crew
  • Shift handover, reporting, and short-interval control routines that catch problems within the shift
  • Reading variances in tonnes, grade, and equipment hours, and separating signal from noise
  • Integrated weekly planning between production, maintenance, processing, and logistics teams
  • Practical application: participants design a daily management routine and a one-page site dashboard
Day 3

Cost, Budget, and Assets

  • Unit cost drivers across drilling, loading, hauling, and site services, and which ones a manager can move
  • Building and defending a site budget and a capital request before executives and boards
  • Maintenance strategy and asset decisions using ISO 55000 principles
  • Supply chain, critical spares, fuel, and logistics for remote sites with long lead times
  • Practical application: participants break down the unit cost of a sample operation and rank savings
Day 4

People, Contractors, and Remote Site Leadership

  • Workforce planning, skills, rosters, and national workforce development on long-life operations
  • Supervisor development and frontline leadership as the main lever of site performance
  • Contract models for mining services, their incentives, and balanced contractor scorecards
  • Site services, camps, and working relations with host communities
  • Practical application: participants build a contractor scorecard and a roster review for a remote site
Day 5

Safety, Environment, Risk, and Improvement

  • Critical risk management and the leader's role in sustaining ISO 45001 management systems
  • Environmental management, water, and tailings oversight using ISO 14001 and GISTM
  • Regulator and host community relations as a standing management responsibility rather than a specializt task
  • Operational risk registers, escalation rules, and continuous improvement routines that survive a change of manager
  • Final workshop: participants develop a site improvement plan for a mining operation

Upcoming Dates

Selected date

London · 25 – 29 Jan 2027 · Classroom

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