Executive Assistant & Office Management Professional Training Course
Equips executive assistants to manage calendars, meetings, travel and information with discretion and to act as a proactive, trusted partner to senior leaders.
5 Days·Classroom
Builds the skills to plan agendas, chair focused business meetings, record accurate minutes and follow up on decisions and actions until they are completed.
Free substitution at any time · 30+ days' notice: full refund minus 10%. Cancellation policy
The Meeting Management & Minute Taking Training Course is designed to develop the professional skills required to plan, organize, conduct, document, and follow up on effective business meetings. The program emphasizes the importance of structured meeting management in improving communication, supporting decision-making, strengthening accountability, and ensuring that discussions lead to clear outcomes. Participants explore practical methods for organizing productive meetings, managing participants' contributions, maintaining focus on objectives, and documenting decisions accurately. The course examines the complete meeting lifecycle, from identifying the need for a meeting and defining its objectives to preparing agendas, coordinating participants, arranging meeting logistics, and distributing supporting materials. Particular attention is given to agenda development, time allocation, participant preparation, and the selection of appropriate meeting formats. Participants learn how to distinguish between meetings that require collective discussion and those that can be handled through alternative communication methods, helping organizations reduce unnecessary meetings and make better use of employees' time. A central component of the program focuses on meeting facilitation and professional minute taking. Participants develop techniques for recording key discussion points, decisions, action items, responsibilities, deadlines, and unresolved issues without producing unnecessarily lengthy transcripts. The course addresses the differences between formal minutes, executive summaries, action logs, and informal meeting notes. It also explores professional writing standards, neutral language, accuracy, confidentiality, and the importance of maintaining reliable records of organizational decisions. The program further covers the management of challenging meeting situations, including dominant participants, conflicting opinions, discussions that move away from the agenda, time constraints, and disagreements over proposed decisions. Participants examine techniques for facilitating constructive discussions, encouraging balanced participation, managing questions, clarifying misunderstandings, and bringing conversations toward agreed outcomes. Additional attention is given to virtual and hybrid meetings, including digital collaboration tools, remote participation, information sharing, and the documentation of decisions across distributed teams. Through practical exercises, meeting simulations, minute-writing workshops, case studies, and a final integrated workshop, participants develop a systematic approach to meeting administration and documentation. The course supports the establishment of consistent meeting procedures, accurate records, effective action tracking, and clear accountability. These practices help organizations improve coordination, reduce delays, strengthen governance, and ensure that meeting outcomes translate into measurable operational progress.
Selected date
Baku · 4 – 8 Oct 2027 · Classroom
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| City | Dates | Price per Participant | Early Bird | |
|---|---|---|---|---|
LisbonScheduled | 2 – 6 Nov 2026 | €5,400 | — | |
Kuala LumpurScheduled | 2 – 6 Nov 2026 | €4,400 | — | |
LondonScheduled | 9 – 13 Nov 2026 | €5,600 | — | |
MadinahScheduled | 16 – 20 Nov 2026 | €4,200 | — | |
IstanbulScheduled | 16 – 20 Nov 2026 | €4,700 | — | |
MadridScheduled | 23 – 27 Nov 2026 | €5,400 | — | |
MakkahScheduled | 30 Nov – 4 Dec 2026 | €4,200 | €3,780until 9 Nov | |
ManamaScheduled | 30 Nov – 4 Dec 2026 | €4,700 | €4,230until 9 Nov | |
MarbellaScheduled | 7 – 11 Dec 2026 | €5,400 | €4,860until 16 Nov | |
JeddahScheduled | 13 – 17 Dec 2026 | €4,200 | €3,780until 23 Nov | |
MilanScheduled | 14 – 18 Dec 2026 | €6,000 | €5,400until 23 Nov | |
MunichScheduled | 21 – 25 Dec 2026 | €5,400 | €4,860until 30 Nov | |
MuscatScheduled | 28 Dec 2026 – 1 Jan 2027 | €5,300 | €4,770until 7 Dec | |
KigaliScheduled | 28 Dec 2026 – 1 Jan 2027 | €5,100 | €4,590until 7 Dec | |
OnlineScheduled | 3 – 7 Jan 2027 | €1,700 | €1,530until 14 Dec | |
ParisScheduled | 11 – 15 Jan 2027 | €5,700 | €5,130until 21 Dec | |
RiyadhScheduled | 11 – 15 Jan 2027 | €4,200 | €3,780until 21 Dec | |
RomeScheduled | 18 – 22 Jan 2027 | €5,800 | €5,220until 28 Dec | |
Sharm El-SheikhScheduled | 25 – 29 Jan 2027 | €4,300 | €3,870until 4 Jan | |
TrabzonScheduled | 25 – 29 Jan 2027 | €4,700 | €4,230until 4 Jan | |
SingaporeScheduled | 1 – 5 Feb 2027 | €6,700 | €6,030until 11 Jan | |
ViennaScheduled | 8 – 12 Feb 2027 | €5,700 | €5,130until 18 Jan | |
AmmanScheduled | 14 – 18 Feb 2027 | €3,100 | €2,790until 25 Jan | |
AbujaScheduled | 15 – 19 Feb 2027 | €5,100 | €4,590until 25 Jan | |
AmsterdamScheduled | 22 – 26 Feb 2027 | €5,400 | €4,860until 1 Feb | |
BarcelonaScheduled | 1 – 5 Mar 2027 | €5,400 | €4,860until 8 Feb | |
CairoScheduled | 1 – 5 Mar 2027 | €3,300 | €2,970until 8 Feb | |
CasablancaScheduled | 8 – 12 Mar 2027 | €4,300 | €3,870until 15 Feb | |
AccraScheduled | 8 – 12 Mar 2027 | €5,100 | €4,590until 15 Feb | |
DammamScheduled | 15 – 19 Mar 2027 | €4,200 | €3,780until 22 Feb | |
BakuScheduled | 4 – 8 Oct 2027 | €4,800 | €4,320until 13 Sept |
Available in: Istanbul · Dubai · London · Riyadh · Doha · Amsterdam
Equips executive assistants to manage calendars, meetings, travel and information with discretion and to act as a proactive, trusted partner to senior leaders.
5 Days·Classroom
Improves the clarity, tone and structure of official letters, memos, emails and reports, with practical work on planning, drafting, grammar and style.
5 Days·Classroom
Covers managing records across their lifecycle, from classification, registration and storage to retrieval, retention, preservation and authorized disposal.
5 Days·Classroom
Speak with our advisors about upcoming programmes or a bespoke corporate training plan.