Medical Laboratory Quality Management Training Course

Course Overview

Learning Objectives

• Develop an integrated quality management framework for medical laboratories.
• Strengthen quality across pre-analytical, analytical, and post-analytical processes.
• Identify laboratory risks that may affect patient safety and result reliability.
• Establish effective quality control and quality assurance practices.
• Develop and monitor meaningful laboratory quality indicators.
• Apply internal quality control and external quality assessment principles.
• Improve specimen management, testing processes, result validation, and reporting.
• Strengthen equipment, reagent, calibration, maintenance, and environmental controls.
• Apply structured methods for managing nonconformities and laboratory incidents.
• Conduct root cause analysis and develop effective corrective and preventive actions.
• Strengthen document control, competency management, auditing, and quality records.
• Prepare medical laboratories for accreditation assessments and continuous quality improvement.

Who Should Attend

Learning Outcomes

• Assess the effectiveness of a medical laboratory quality management system.
• Map quality risks across pre-analytical, analytical, and post-analytical processes.
• Develop and monitor laboratory quality indicators.
• Apply internal quality control techniques and interpret quality control data.
• Evaluate external quality assessment and proficiency testing results.
• Identify sources of analytical variation and investigate quality failures.
• Establish effective controls for specimens, equipment, reagents, and laboratory environments.
• Manage nonconformities and laboratory incidents using structured investigation methods.
• Conduct root cause analysis and develop appropriate corrective and preventive actions.
• Strengthen document control, standard operating procedures, and quality records.
• Apply audit and assessment techniques to evaluate laboratory compliance and performance.
• Develop practical plans for sustained laboratory quality improvement and accreditation readiness.

Course Outline