Managing the Training & Development Function Training Course

Course Overview

Learning Objectives

• Assess the maturity of the participant's training function using a structured checklist and identify the top three improvement priorities.
• Develop a learning plan that links each major program to a specific organizational goal or capability gap.
• Apply a practical needs analysis method that combines strategic priorities, performance data, and line manager input.
• Design an annual training plan that prioritizes programs by business impact, urgency, and available resources.
• Implement budgeting practices including cost-per-participant analysis and clear justification for training spend.
• Evaluate external training providers using objective selection and performance review criteria.
• Apply a multi-level evaluation approach to measure reaction, learning, workplace application, and results.
• Develop a set of training KPIs and a concise dashboard for reporting to senior leadership.
• Design a 12-month improvement plan for the participant's training function with clear priorities, owners, and timelines.

Who Should Attend

Learning Outcomes

• By the end of the course, participants will be able to:
• Diagnose the strengths and gaps of their training function and set clear improvement priorities.
• Run a needs analysis process that produces a prioritized list of training requirements rather than a wish list.
• Build an annual training plan that balances strategic, technical, compliance, and leadership development needs.
• Prepare and defend a training budget with clear cost categories and business justification.
• Select, contract, and review external providers against defined quality and service standards.
• Use learning management systems and digital tools to improve tracking, access, and reporting.
• Involve line managers in identifying needs and supporting the application of learning on the job.
• Measure training effectiveness and report results through a small set of meaningful KPIs.
• Implement a practical improvement plan for their training function after the course.

Course Outline