Managing People & Performance Training Course

Course Overview

Learning Objectives

• Analyze the fundamental principles of people management and their relationship to organizational performance during the training program.
• Assess individual and team performance levels and identify strengths, capability gaps, and areas requiring managerial intervention.
• Develop clear, measurable, and role-specific performance expectations for employees and teams.
• Apply effective coaching, motivation, communication, and follow-up techniques to strengthen employee performance.
• Design practical feedback mechanisms that support constructive performance discussions and continuous improvement.
• Improve the ability to manage different levels of employee performance fairly and consistently.
• Strengthen approaches for managing high-performing employees and expanding their capabilities and responsibilities.
• Implement structured methods for addressing underperformance and developing realistic performance improvement plans.
• Evaluate individual development needs and align them with job requirements and organizational priorities.
• Align people management and performance management practices with operational and strategic objectives.
• Develop a practical workplace action plan for improving people management and performance within the organization.

Who Should Attend

Learning Outcomes

• Identify the key factors that influence individual and team performance within an organization.
• Establish clear, measurable, and role-based performance expectations aligned with organizational priorities.
• Apply effective methods for managing daily performance, priorities, responsibilities, and workplace expectations.
• Provide constructive feedback that supports employee development and improved performance.
• Conduct professional performance discussions focused on results, behaviors, capabilities, and development opportunities.
• Manage differences in performance levels using fair, structured, and consistent approaches.
• Identify high-performing employees and support their development through greater responsibility and career opportunities.
• Diagnose the underlying causes of underperformance and develop appropriate corrective actions.
• Create practical performance improvement plans with clear expectations, responsibilities, timelines, and follow-up mechanisms.
• Align employee development needs with performance results, job requirements, and organizational capability needs.
• Use performance indicators and management information to support performance-related decisions.
• Develop an actionable plan for strengthening people management and performance practices within the workplace.

Course Outline