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Quest Training

KPI Dashboards & Performance Reporting Training Course

Builds the skills to select the right KPIs, set targets and baselines, design clear dashboards and prepare performance reports that inform management decisions.

KPI · Performance Management & KPIAll Levels#2714ClassroomEnglish , Arabic
Duration
5 Days
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Free substitution at any time · 30+ days' notice: full refund minus 10%. Cancellation policy

Sectors:Quality Management & Operational ExcellenceCategories:Performance Management & KPI

Course Overview

The KPI Dashboards & Performance Reporting Training Course equips professionals with the skills required to develop effective performance measurement systems, design informative dashboards, and prepare accurate reports that support strategic planning and management decision-making. The course covers key performance indicators (KPIs), performance data collection, data visualization, dashboard design, performance analysis, and management reporting. Participants learn how to select relevant indicators, establish performance targets, monitor actual results against expectations, and communicate performance trends clearly to different organizational stakeholders. Through practical exercises and case studies, participants develop the ability to transform raw data into actionable insights, identify performance gaps, highlight emerging risks, and recommend corrective actions. The programme emphasizes dashboard usability, reporting accuracy, data integrity, and alignment between operational performance and organizational objectives.

Learning Objectives

  • Explain the role of KPIs and dashboards in organizational performance management.
  • Select relevant performance indicators aligned with strategic and operational objectives.
  • Establish measurable targets, baselines, and reporting criteria.
  • Design clear and user-friendly KPI dashboards.
  • Apply data visualization techniques to communicate performance information.
  • Analyze performance trends, variances, and emerging issues.
  • Develop structured performance reports for management and stakeholders.
  • Improve data accuracy, consistency, and reporting reliability.
  • Translate performance findings into practical recommendations and corrective actions.
  • Establish a reporting cycle that supports continuous monitoring and improvement.

Who Should Attend

This course is designed for performance management professionals, business analysts, strategy and planning officers, department managers, operations managers, quality specialists, project managers, and reporting professionals responsible for monitoring organizational performance and communicating results. It is also suitable for professionals in government entities, banks, oil and gas companies, manufacturing organizations, and large corporations who need to improve KPI tracking, management reporting, dashboard design, and data-driven decision-making.

Learning Outcomes

  • By the end of the course, participants will be able to:
  • Define KPIs that reflect organizational priorities and performance requirements.
  • Differentiate between strategic, operational, and supporting performance indicators.
  • Establish baselines, targets, thresholds, and reporting frequencies.
  • Design dashboards that present essential performance information clearly.
  • Select appropriate charts and visual formats for different data types.
  • Analyze trends, variances, and performance gaps.
  • Prepare concise reports that communicate findings and implications.
  • Validate performance data and identify inconsistencies.
  • Recommend corrective actions based on performance evidence.
  • Develop a practical framework for ongoing KPI monitoring and reporting.

Course Outline

Day 1

KPI Fundamentals and Performance Measurement

  • Introduction to performance management and measurement frameworks.
  • Understanding strategic and operational KPIs.
  • Differentiating KPIs from metrics, objectives, and activities.
  • Aligning indicators with organizational strategy and departmental priorities.
  • Defining KPI formulas, data sources, owners, and reporting frequencies.
  • Establishing baselines, targets, and performance thresholds.
  • Practical exercise: Develop a KPI framework for a selected department.
Day 2

Dashboard Design and Data Visualization

  • Principles of effective dashboard design.
  • Identifying audience needs and dashboard requirements.
  • Structuring executive, departmental, and operational dashboards.
  • Selecting appropriate charts, tables, and visual indicators.
  • Using status indicators, trend lines, and performance comparisons.
  • Avoiding common dashboard design and data presentation errors.
  • Practical exercise: Create a dashboard layout for a management reporting scenario.
Day 3

Performance Data Analysis and Interpretation

  • Collecting, consolidating, and validating performance data.
  • Analyzing actual performance against targets.
  • Identifying trends, variances, and recurring performance issues.
  • Conducting variance and gap analysis.
  • Using segmentation and comparisons to understand performance differences.
  • Identifying potential causes of underperformance.
  • Practical exercise: Analyze a performance dataset and identify priority improvement areas.
Day 4

Management Reporting and Performance Communication

  • Structuring effective performance reports.
  • Preparing executive summaries and management commentary.
  • Presenting achievements, gaps, risks, and corrective actions.
  • Communicating complex performance information clearly.
  • Tailoring reports to executives, department heads, and operational teams.
  • Maintaining data integrity, consistency, and reporting standards.
  • Practical exercise: Prepare a management performance report based on dashboard findings.
Day 5

Dashboard Implementation and Continuous Monitoring

  • Integrating dashboards into management review processes.
  • Establishing reporting calendars and accountability arrangements.
  • Defining data ownership and validation procedures.
  • Monitoring performance trends and escalating significant deviations.
  • Connecting KPI results with action plans and improvement initiatives.
  • Reviewing dashboard effectiveness and updating indicators when required.
  • Final workshop: Develop an integrated KPI dashboard and performance reporting framework, including indicators, targets, data sources, reporting responsibilities, review schedules, and corrective action tracking.

Upcoming Dates

Selected date

Geneva · 13 – 17 Sept 2027 · Classroom

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CityDatesPrice per ParticipantEarly Bird
MadridScheduled
2 – 6 Nov 2026€5,400—
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MakkahScheduled
9 – 13 Nov 2026€4,200—
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ManamaScheduled
16 – 20 Nov 2026€4,700—
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MarbellaScheduled
23 – 27 Nov 2026€5,400€4,860until 2 Nov
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MilanScheduled
30 Nov – 4 Dec 2026€6,000€5,400until 9 Nov
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MuscatScheduled
7 – 11 Dec 2026€5,300€4,770until 16 Nov
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OnlineScheduled
13 – 17 Dec 2026€1,700€1,530until 23 Nov
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ParisScheduled
14 – 18 Dec 2026€5,700€5,130until 23 Nov
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RiyadhScheduled
21 – 25 Dec 2026€4,200€3,780until 30 Nov
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RomeScheduled
28 Dec 2026 – 1 Jan 2027€5,800€5,220until 7 Dec
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Sharm El-SheikhScheduled
4 – 8 Jan 2027€4,300€3,870until 14 Dec
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SingaporeScheduled
11 – 15 Jan 2027€6,700€6,030until 21 Dec
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ViennaScheduled
18 – 22 Jan 2027€5,700€5,130until 28 Dec
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AmmanScheduled
24 – 28 Jan 2027€3,100€2,790until 4 Jan
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AmsterdamScheduled
25 – 29 Jan 2027€5,400€4,860until 4 Jan
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BakuScheduled
1 – 5 Feb 2027€4,800€4,320until 11 Jan
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BarcelonaScheduled
8 – 12 Feb 2027€5,400€4,860until 18 Jan
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CairoScheduled
15 – 19 Feb 2027€3,300€2,970until 25 Jan
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CasablancaScheduled
22 – 26 Feb 2027€4,300€3,870until 1 Feb
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DammamScheduled
1 – 5 Mar 2027€4,200€3,780until 8 Feb
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DohaScheduled
8 – 12 Mar 2027€4,400€3,960until 15 Feb
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DubaiScheduled
14 – 18 Mar 2027€4,400€3,960until 22 Feb
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GenevaScheduled
15 – 19 Mar 2027€6,300€5,670until 22 Feb
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HamburgScheduled
22 – 26 Mar 2027€5,800€5,220until 1 Mar
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IstanbulScheduled
29 Mar – 2 Apr 2027€4,700€4,230until 8 Mar
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JeddahScheduled
4 – 8 Apr 2027€4,200€3,780until 15 Mar
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Kuala LumpurScheduled
12 – 16 Apr 2027€4,400€3,960until 22 Mar
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LisbonScheduled
19 – 23 Apr 2027€5,400€4,860until 29 Mar
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LondonScheduled
26 – 30 Apr 2027€5,600€5,040until 5 Apr
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MadinahScheduled
26 – 30 Apr 2027€4,200€3,780until 5 Apr
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GenevaScheduled
13 – 17 Sept 2027€6,300€5,670until 23 Aug
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Available in: Istanbul · Dubai · London · Riyadh · Doha · Amsterdam

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