Know Your Customer & Customer Due Diligence

Course Overview

Learning Objectives

• Analyze the principles and regulatory requirements of Know Your Customer (KYC) and Customer Due Diligence (CDD) by the end of the course.
• Develop risk-based customer onboarding procedures that align with organizational compliance policies and regulatory expectations.
• Evaluate customer risk profiles using measurable risk assessment criteria throughout practical workshop exercises.
• Apply customer identification, verification, and beneficial ownership requirements to diverse customer types and business structures.
• Design enhanced due diligence procedures for high-risk customers, complex ownership structures, and higher-risk jurisdictions.
• Assess sanctions screening, politically exposed persons (PEP) reviews, and adverse media monitoring processes using practical case studies.
• Improve ongoing customer monitoring procedures to identify material changes in customer risk throughout the customer lifecycle.
• Strengthen governance, documentation, and record-keeping practices to support regulatory examinations and internal audits.
• Implement effective KYC and CDD controls that contribute to AML compliance and enterprise risk management by the conclusion of the course.
• Align customer due diligence practices with organizational risk appetite, compliance frameworks, and financial crime prevention objectives.

Who Should Attend

Learning Outcomes

• By the end of this course, participants will be able to:
• Conduct comprehensive customer due diligence using risk-based methodologies that align with regulatory expectations.
• Classify customers according to measurable risk factors and apply appropriate due diligence requirements.
• Verify customer identities, beneficial ownership information, and source of funds using structured compliance procedures.
• Apply enhanced due diligence measures to high-risk customers, politically exposed persons, and complex business relationships.
• Evaluate customer onboarding documentation to ensure completeness, accuracy, and regulatory compliance.
• Perform sanctions screening and adverse media reviews as part of an effective KYC framework.
• Monitor customer relationships continuously and identify events requiring updated due diligence.
• Maintain accurate customer records and documentation that support regulatory reporting and audit readiness.
• Contribute to stronger AML compliance by integrating KYC and CDD controls into organizational risk management frameworks.
• Develop practical recommendations to improve customer onboarding efficiency while maintaining robust compliance standards.

Course Outline