Investigation & Interviewing Skills Training Course

Course Overview

Learning Objectives

• Analyse the fundamental principles and stages of professional investigations.
• Develop structured investigation plans based on the nature and scope of a case.
• Identify, collect, preserve, and evaluate relevant evidence and information.
• Apply effective investigative interviewing techniques.
• Develop appropriate questioning strategies for different interview situations.
• Strengthen active listening, observation, and information-analysis skills.
• Identify inconsistencies, information gaps, and areas requiring further verification.
• Manage difficult, sensitive, or high-pressure interviews professionally.
• Evaluate the reliability and relevance of information obtained during investigations.
• Prepare clear and objective investigation records and reports.
• Apply appropriate standards of confidentiality, fairness, and professional conduct.
• Develop evidence-based findings and practical recommendations.

Who Should Attend

Learning Outcomes

• Structure an investigation from initial notification through case closure.
• Define investigation objectives, scope, issues, and required evidence.
• Develop investigation plans and appropriate lines of inquiry.
• Collect and organise documentary, physical, digital, and testimonial information.
• Prepare effectively for investigative interviews.
• Apply open, focused, probing, and clarifying questioning techniques.
• Use active listening and observation to identify relevant information.
• Recognise inconsistencies and information gaps requiring further examination.
• Manage challenging interviews while maintaining professionalism and control.
• Assess the relevance, reliability, and corroboration of information.
• Produce accurate investigation records and professional reports.
• Develop evidence-based findings and recommendations.

Course Outline