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Quest Training

Improving Efficiency & Accuracy through Analytics & Intelligent Automation Training Course

Shows how to find bottlenecks, errors and repetitive manual work, then combine analytics with intelligent automation to raise efficiency and accuracy.

DA · Data Analytics & Business IntelligenceAll Levels#1773ClassroomEnglish , Arabic
Duration
5 Days
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Free substitution at any time · 30+ days' notice: full refund minus 10%. Cancellation policy

Sectors:Data, Analytics & Digital TransformationCategories:Data Analytics & Business Intelligence

Course Overview

Improving Efficiency & Accuracy through Analytics & Intelligent Automation is a practical professional training course designed to help organizations enhance operational efficiency, accuracy, productivity, and service quality by integrating advanced analytics with intelligent automation. The course provides a structured approach to identifying process inefficiencies, bottlenecks, repetitive activities, delays, errors, and unnecessary manual work. Participants learn how to use data and analytics to understand operational performance and identify automation opportunities that can deliver measurable improvements. The programme explores the integration of data analytics, artificial intelligence, workflow automation, intelligent process automation, and continuous improvement. It focuses on practical applications that enable organizations to reduce manual effort, improve accuracy and consistency, accelerate processes, strengthen controls, and optimize resources. Through practical exercises, case studies, process analysis, and automation scenarios, participants will learn how to assess and prioritize automation opportunities, build business cases, measure benefits, manage risks, and develop sustainable strategies for scaling intelligent automation across the organization.

Learning Objectives

  • By the end of this course, participants will be able to:
  • Understand the principles of analytics and intelligent automation.
  • Identify operational inefficiencies, bottlenecks, and repetitive activities.
  • Analyze processes to determine sources of delay, cost, and errors.
  • Apply analytics to measure operational efficiency and accuracy.
  • Identify high-value opportunities for intelligent automation.
  • Evaluate processes based on automation feasibility, complexity, and business value.
  • Redesign workflows to improve efficiency before implementing automation.
  • Apply artificial intelligence to enhance automated processes.
  • Reduce manual intervention and repetitive administrative activities.
  • Improve data accuracy, consistency, and process reliability.
  • Develop performance indicators for measuring automation outcomes.
  • Assess automation risks, controls, governance, and operational impacts.
  • Build business cases for analytics and intelligent automation initiatives.
  • Develop implementation and scaling strategies for automation.
  • Establish a continuous improvement framework for analytics-driven automation.

Who Should Attend

This course is designed for managers, supervisors, process owners, analysts, and professionals responsible for operational efficiency, process improvement, digital transformation, automation, performance management, and business optimization. It is particularly relevant to professionals working in operations, business process management, continuous improvement, quality, finance, human resources, procurement, customer service, information technology, data analytics, artificial intelligence, digital transformation, and shared services. The programme is suitable for government and public sector organizations, banks and financial institutions, oil and gas, energy, engineering, manufacturing, telecommunications, healthcare, logistics, and large corporations seeking to improve efficiency, accuracy, productivity, and service delivery through analytics and intelligent automation.

Learning Outcomes

  • Upon successful completion of the course, participants will be able to:
  • Analyze business processes to identify inefficiencies and improvement opportunities.
  • Identify repetitive and error-prone activities suitable for automation.
  • Use analytics to measure process performance and operational efficiency.
  • Detect bottlenecks, delays, duplication, and unnecessary process steps.
  • Prioritize automation opportunities according to business value and feasibility.
  • Design optimized workflows supported by intelligent automation.
  • Apply artificial intelligence to enhance automated processes.
  • Improve accuracy, consistency, and reliability through automation.
  • Develop performance indicators for automated processes.
  • Evaluate cost savings, productivity improvements, and operational benefits.
  • Identify risks and control requirements associated with automation.
  • Develop practical business cases for intelligent automation projects.
  • Create implementation plans for analytics and automation initiatives.
  • Establish governance and monitoring mechanisms for automated processes.
  • Develop a roadmap for scaling analytics-driven intelligent automation across the organization.

Course Outline

Course Outline

Day 1

Analytics, Efficiency & Process Performance

  • Understanding operational efficiency and process effectiveness
  • The role of analytics in improving organizational performance
  • Measuring productivity, accuracy, cost, quality, and cycle time
  • Process mapping and operational performance analysis
  • Identifying bottlenecks and process constraints
  • Detecting repetitive activities and manual dependencies
  • Identifying process errors, rework, and duplication
  • Using operational data to identify improvement opportunities
  • Developing meaningful process performance indicators
  • Establishing performance baselines for efficiency and accuracy
  • Practical Application: Analyzing a business process to identify inefficiencies, performance gaps, and potential automation opportunities
Day 2

Intelligent Automation & Process Optimization

  • Understanding intelligent automation and its business applications
  • Moving from traditional automation to intelligent process automation
  • Workflow automation and rule-based process automation
  • Automating repetitive operational and administrative activities
  • The role of artificial intelligence in intelligent automation
  • Intelligent document and information processing
  • Process redesign before automation
  • Eliminating unnecessary steps and process duplication
  • Selecting and assessing processes for automation
  • Evaluating automation complexity, feasibility, and expected value
  • Practical Application: Redesigning an inefficient process and developing an intelligent automation concept
Day 3

AI-Powered Analytics & Intelligent Decision Support

  • Integrating analytics with intelligent automation
  • Using artificial intelligence to identify operational patterns
  • Predictive analytics for operational performance
  • Identifying anomalies and potential process failures
  • AI-supported forecasting and workload planning
  • Intelligent alerts and exception management
  • Data-driven resource optimization
  • Using analytics to improve automated decision processes
  • Human oversight and validation of intelligent outputs
  • Converting analytical insights into automated actions
  • Practical Application: Designing an analytics-driven automation scenario to improve operational efficiency and accuracy
Day 4

Automation Governance, Risk & Performance Management

  • Managing risks associated with intelligent automation
  • Automation controls and process accountability
  • Data quality and reliability in automated processes
  • Monitoring automated workflows and system performance
  • Managing exceptions and human intervention
  • Artificial intelligence risks, bias, and reliability
  • Data privacy and information security considerations
  • Measuring automation effectiveness and business value
  • Developing automation performance dashboards
  • Establishing governance for sustainable automation
  • Practical Application: Developing a governance, risk, and performance framework for an intelligent automation initiative
Day 5

Scaling Intelligent Automation & Continuous Improvement

  • Building an enterprise-wide intelligent automation strategy
  • Prioritizing automation initiatives based on value and feasibility
  • Developing business cases and investment justification
  • Measuring productivity, cost, quality, and accuracy improvements
  • Calculating automation benefits and return on investment
  • Managing organizational change and employee adoption
  • Developing analytics and automation capabilities
  • Scaling successful automation initiatives across the organization
  • Establishing continuous improvement mechanisms
  • Building an intelligent automation portfolio and implementation roadmap
  • Final Integrated Workshop: Developing an Analytics & Intelligent Automation Improvement Plan covering prioritized use cases, expected business benefits, performance indicators, governance requirements, and an implementation roadmap

Upcoming Dates

Selected date

Lisbon · 2 – 6 Nov 2026 · Classroom

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CityDatesPrice per ParticipantEarly Bird
BangkokScheduled
2 – 6 Nov 2026€6,100—
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AmsterdamScheduled
2 – 6 Nov 2026€5,400—
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LisbonScheduled
2 – 6 Nov 2026€5,400—
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LondonScheduled
9 – 13 Nov 2026€5,600—
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BarcelonaScheduled
9 – 13 Nov 2026€5,400—
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ParisScheduled
9 – 13 Nov 2026€5,700—
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RiyadhScheduled
16 – 20 Nov 2026€4,200—
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MadridScheduled
16 – 20 Nov 2026€5,400—
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CairoScheduled
16 – 20 Nov 2026€3,300—
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RomeScheduled
23 – 27 Nov 2026€5,800€5,220until 2 Nov
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MakkahScheduled
23 – 27 Nov 2026€4,200€3,780until 2 Nov
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DohaScheduled
23 – 27 Nov 2026€4,400€3,960until 2 Nov
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BeirutScheduled
29 Nov – 3 Dec 2026€4,000€3,600until 9 Nov
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DubaiScheduled
29 Nov – 3 Dec 2026€4,400€3,960until 9 Nov
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SalalahScheduled
30 Nov – 4 Dec 2026€5,300€4,770until 9 Nov
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ManamaScheduled
30 Nov – 4 Dec 2026€4,700€4,230until 9 Nov
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GenevaScheduled
7 – 11 Dec 2026€6,300€5,670until 16 Nov
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TunisiaScheduled
7 – 11 Dec 2026€3,800€3,420until 16 Nov
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MilanScheduled
7 – 11 Dec 2026€6,000€5,400until 16 Nov
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IstanbulScheduled
14 – 18 Dec 2026€4,700€4,230until 23 Nov
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ViennaScheduled
14 – 18 Dec 2026€5,700€5,130until 23 Nov
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MunichScheduled
14 – 18 Dec 2026€5,400€4,860until 23 Nov
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Kuala LumpurScheduled
21 – 25 Dec 2026€4,400€3,960until 30 Nov
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MuscatScheduled
21 – 25 Dec 2026€5,300€4,770until 30 Nov
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AmmanScheduled
21 – 25 Dec 2026€3,100€2,790until 30 Nov
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ZurichScheduled
21 – 25 Dec 2026€5,000€4,500until 30 Nov
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OnlineScheduled
27 – 31 Dec 2026€1,700€1,530until 7 Dec
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Cape TownScheduled
28 Dec 2026 – 1 Jan 2027€5,100€4,590until 7 Dec
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AmsterdamScheduled
28 Dec 2026 – 1 Jan 2027€5,400€4,860until 7 Dec
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LisbonScheduled
28 Dec 2026 – 1 Jan 2027€5,400€4,860until 7 Dec
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Available in: Istanbul · Dubai · London · Riyadh · Doha · Amsterdam

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