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Quest Training

Hyperautomation Strategy & Automation Centre of Excellence Training Course

Guides leaders in building a hyperautomation strategy and an Automation Centre of Excellence that scales RPA, AI, process mining and workflow automation.

DAU · Digital Automation & Intelligent TransformationAll Levels#2565ClassroomEnglish , Arabic
Duration
5 Days
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Free substitution at any time · 30+ days' notice: full refund minus 10%. Cancellation policy

Sectors:Data, Analytics & Digital TransformationCategories:Digital Automation & Intelligent Transformation

Course Overview

This advanced practical course focuses on developing an enterprise hyperautomation strategy and establishing an effective Automation Centre of Excellence (CoE) to scale automation beyond individual projects. It examines how organizations can combine robotic process automation, workflow automation, artificial intelligence, process mining, intelligent document processing, and analytics to create an integrated automation capability. Participants will explore how to assess automation readiness, identify and prioritize high-value opportunities, establish governance, define the Automation CoE operating model, and align automation investments with strategic business outcomes. The programme emphasizes practical decision-making, portfolio management, architecture, controls, and sustainable scaling. The course also addresses automation lifecycle management, citizen development, workforce and capability planning, technology selection, risk and compliance, security, performance measurement, and organizational change. Particular attention is given to avoiding fragmented automation initiatives and creating a controlled enterprise-wide automation ecosystem. Through practical exercises, participants will assess an organization's automation maturity, develop a hyperautomation strategy, design an Automation CoE, prioritize an automation portfolio, establish governance mechanisms, and create a roadmap for scaling automation across business functions.

Learning Objectives

  • Analyse the strategic principles and business value of hyperautomation.
  • Assess organizational automation maturity, readiness, and capability gaps.
  • Identify and evaluate automation opportunities across business processes.
  • Develop a business-aligned hyperautomation strategy and target vision.
  • Design an effective Automation Centre of Excellence operating model.
  • Establish governance, standards, policies, and decision rights for automation.
  • Develop frameworks for evaluating and prioritizing automation initiatives.
  • Align RPA, workflow automation, AI, process mining, and intelligent document processing capabilities.
  • Establish appropriate architecture, security, risk, compliance, and control mechanisms.
  • Develop workforce, skills, citizen development, and change management approaches.
  • Define performance measures, benefits realization, and automation portfolio reporting.
  • Develop a scalable roadmap for enterprise hyperautomation and CoE implementation.

Who Should Attend

This course is designed for Chief Digital Officers, Chief Information Officers, Chief Data and AI Officers, Automation Directors, Heads of Automation, Digital Transformation Leaders, and Automation Centre of Excellence Managers. It is also suitable for process excellence leaders, business process managers, enterprise architects, RPA leaders, AI and analytics managers, IT managers, operations leaders, innovation teams, and senior professionals responsible for automation strategy, governance, or transformation. The programme is particularly relevant to organizations seeking to move from isolated automation projects toward a coordinated enterprise automation capability supported by governance, reusable technologies, skilled teams, and measurable business outcomes.

Learning Outcomes

  • Assess the maturity and readiness of an organization's automation capabilities.
  • Define a strategic vision and target state for enterprise hyperautomation.
  • Identify and evaluate high-value automation opportunities.
  • Prioritize automation initiatives according to value, complexity, risk, and feasibility.
  • Design an appropriate Automation CoE structure, operating model, and responsibilities.
  • Establish governance mechanisms for automation investment, delivery, and oversight.
  • Integrate multiple automation technologies into a coherent enterprise architecture.
  • Define standards for automation development, deployment, security, and lifecycle management.
  • Develop approaches for citizen development and workforce capability building.
  • Establish automation performance indicators and benefits-realization mechanisms.
  • Manage automation risks, controls, compliance, and organizational change.
  • Produce a practical roadmap for establishing and scaling an enterprise Automation CoE.

Course Outline

Day 1

Hyperautomation Strategy, Maturity & Opportunity Identification

  • Hyperautomation concepts and strategic value.
  • Evolution from task automation to enterprise automation.
  • RPA, workflow automation, artificial intelligence, process mining, and intelligent document processing.
  • Assessing enterprise automation maturity.
  • Identifying process inefficiencies and automation potential.
  • Automation opportunity discovery and process assessment.
  • Business value, cost, complexity, and feasibility considerations.
  • Defining strategic automation principles and target outcomes.
  • Practical Application: Conduct an automation maturity assessment and identify a prioritized set of enterprise automation opportunities.
Day 2

Automation Centre of Excellence Operating Model & Governance

  • Purpose and strategic role of the Automation CoE.
  • Centralized, federated, and hybrid CoE models.
  • CoE organizational structure and responsibilities.
  • Governance committees, decision rights, and escalation mechanisms.
  • Automation standards, policies, and development controls.
  • Business unit engagement and collaboration models.
  • Citizen development governance.
  • Demand intake and automation pipeline management.
  • Practical Application: Design an Automation CoE operating model covering structure, roles, governance, decision rights, and demand management.
Day 3

Automation Portfolio, Architecture & Technology Integration

  • Automation portfolio management.
  • Business case development and investment prioritization.
  • Automation assessment and scoring frameworks.
  • Enterprise automation architecture.
  • Integrating RPA, workflow, AI, process mining, and intelligent document processing.
  • Reusable automation components and shared services.
  • Technology selection and platform evaluation.
  • Integration, scalability, resilience, and maintainability.
  • Practical Application: Build and prioritize an automation portfolio and develop a target architecture for integrating multiple automation capabilities.
Day 4

Automation Delivery, Risk, Security & Performance

  • Automation lifecycle from discovery to deployment and retirement.
  • Development, testing, release, and change management.
  • Automation security and access controls.
  • Risk, compliance, auditability, and operational resilience.
  • Managing automation failures and exceptions.
  • Workforce impact and organizational change.
  • Skills development and automation capability building.
  • Performance measurement and benefits realization.
  • Executive reporting and automation dashboards.
  • Practical Application: Develop an automation delivery and control framework covering lifecycle management, security, risk, performance, and benefits realization.
Day 5

Scaling Hyperautomation & CoE Transformation Roadmap

  • Scaling automation across functions and business units.
  • Standardization and reusable automation services.
  • Operating model evolution and CoE maturity progression.
  • Funding and resource planning.
  • Automation pipeline and portfolio governance.
  • Measuring enterprise-wide automation value.
  • Managing organizational adoption and change.
  • Continuous improvement and innovation.
  • Long-term sustainability of the Automation CoE.
  • Final Workshop: Develop and present an enterprise hyperautomation strategy and Automation CoE roadmap covering target operating model, governance, technology architecture, priority initiatives, capabilities, investment, performance measures, and implementation phases.

Upcoming Dates

Selected date

Barcelona · 18 – 22 Jan 2027 · Classroom

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MarbellaScheduled
2 – 6 Nov 2026€5,400—
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MarrakeshScheduled
9 – 13 Nov 2026€4,300—
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KigaliScheduled
16 – 20 Nov 2026€5,100—
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MilanScheduled
16 – 20 Nov 2026€6,000—
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MunichScheduled
23 – 27 Nov 2026€5,400€4,860until 2 Nov
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MuscatScheduled
30 Nov – 4 Dec 2026€5,300€4,770until 9 Nov
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OnlineScheduled
6 – 10 Dec 2026€1,700€1,530until 16 Nov
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ParisScheduled
7 – 11 Dec 2026€5,700€5,130until 16 Nov
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MadinahScheduled
7 – 11 Dec 2026€4,200€3,780until 16 Nov
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RiyadhScheduled
14 – 18 Dec 2026€4,200€3,780until 23 Nov
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TrabzonScheduled
21 – 25 Dec 2026€4,700€4,230until 30 Nov
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TunisiaScheduled
28 Dec 2026 – 1 Jan 2027€3,800€3,420until 7 Dec
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MadridScheduled
28 Dec 2026 – 1 Jan 2027€5,400€4,860until 7 Dec
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ViennaScheduled
4 – 8 Jan 2027€5,700€5,130until 14 Dec
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AmmanScheduled
10 – 14 Jan 2027€3,100€2,790until 21 Dec
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AmsterdamScheduled
11 – 15 Jan 2027€5,400€4,860until 21 Dec
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BarcelonaScheduled
18 – 22 Jan 2027€5,400€4,860until 28 Dec
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MakkahScheduled
18 – 22 Jan 2027€4,200€3,780until 28 Dec
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BerlinScheduled
25 – 29 Jan 2027€5,800€5,220until 4 Jan
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CairoScheduled
1 – 5 Feb 2027€3,300€2,970until 11 Jan
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ManamaScheduled
1 – 5 Feb 2027€4,700€4,230until 11 Jan
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CasablancaScheduled
8 – 12 Feb 2027€4,300€3,870until 18 Jan
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DammamScheduled
15 – 19 Feb 2027€4,200€3,780until 25 Jan
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SalalahScheduled
22 – 26 Feb 2027€5,300€4,770until 1 Feb
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DohaScheduled
22 – 26 Feb 2027€4,400€3,960until 1 Feb
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DubaiScheduled
28 Feb – 4 Mar 2027€4,400€3,960until 8 Feb
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FrankfurtScheduled
1 – 5 Mar 2027€5,800€5,220until 8 Feb
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GenevaScheduled
8 – 12 Mar 2027€6,300€5,670until 15 Feb
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Sharm El-SheikhScheduled
15 – 19 Mar 2027€4,300€3,870until 22 Feb
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IstanbulScheduled
15 – 19 Mar 2027€4,700€4,230until 22 Feb
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Available in: Istanbul · Dubai · London · Riyadh · Doha · Amsterdam

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