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HR Policies, Procedures & Employee Handbook Management Training Course

The HR Policies, Procedures & Employee Handbook Management Training Course provides a practical and structured framework for developing, reviewing, implementing, and governing human resources policies, procedures, and…

HRLC · Employee Relations, Labor Law & HR ComplianceAll LevelsClassroomEnglish , Arabic
Duration
5 Days
upcoming dates
60
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Course Overview

The HR Policies, Procedures & Employee Handbook Management Training Course provides a practical and structured framework for developing, reviewing, implementing, and governing human resources policies, procedures, and employee handbooks. The program focuses on creating clear and consistent HR practices that support organizational objectives, workforce governance, employee experience, and effective day-to-day people management. Participants will explore how HR policies translate organizational principles and employment requirements into practical rules, processes, and management guidance. The course covers policy architecture, policy development, approval workflows, roles and responsibilities, procedures, employee handbooks, communication, implementation, and periodic review, with emphasis on consistency, clarity, usability, and organizational relevance. A key focus is placed on connecting HR policies with the employee lifecycle, including recruitment, onboarding, attendance, leave, performance management, compensation, learning and development, workplace conduct, employee relations, disciplinary processes, separation, and other core HR activities. Participants will learn how to identify policy gaps, eliminate inconsistencies, improve process ownership, and establish appropriate governance mechanisms. Through policy development exercises, procedure mapping, handbook design activities, case studies, and practical review workshops, participants will develop the skills required to build and maintain an effective HR policy framework. The course also addresses change management, employee communication, documentation, version control, policy effectiveness, and continuous improvement.

Learning Objectives

  • By the end of the course, participants will be able to:
  • Explain the strategic role of HR policies and procedures in organizational governance.
  • Assess existing HR policies for clarity, consistency, relevance, and usability.
  • Develop a structured HR policy architecture aligned with organizational needs.
  • Translate HR principles into practical policies, procedures, and management guidelines.
  • Define clear ownership and approval responsibilities for HR policies.
  • Design procedures that support consistent execution of HR processes.
  • Develop and structure effective employee handbooks.
  • Align HR policies with the employee lifecycle and workforce requirements.
  • Identify gaps, overlaps, contradictions, and outdated provisions within HR documentation.
  • Establish effective policy communication and implementation approaches.
  • Apply document control and version management principles.
  • Manage policy changes and organizational transitions effectively.
  • Strengthen employee understanding of HR policies and workplace expectations.
  • Establish monitoring and review mechanisms for policy effectiveness.
  • Improve governance, accountability, and consistency in HR policy administration.
  • Develop a sustainable framework for continuous review and improvement of HR policies and procedures.

Who Should Attend

This course is designed for HR directors and managers, HR policy specialists, HR business partners, HR operations professionals, employee relations specialists, and professionals responsible for developing, implementing, or maintaining HR policies and procedures. It is also suitable for talent management, compensation and benefits, payroll, organizational development, compliance, legal, workforce planning, quality, and corporate governance professionals who contribute to workforce policies or organizational procedures. Department heads and managers responsible for applying HR policies within their teams will also benefit from the program. The course is particularly relevant to government entities, ministries, banks and financial institutions, oil and gas organizations, multinational corporations, and large private-sector institutions seeking to strengthen HR governance, policy consistency, employee communication, and workforce management practices.

Learning Outcomes

  • Upon completion of the course, participants will be able to:
  • Evaluate the completeness and effectiveness of an organization's HR policy framework.
  • Map HR policies across the employee lifecycle.
  • Identify policy gaps, duplication, inconsistencies, and outdated requirements.
  • Develop clear and structured HR policies based on organizational needs.
  • Translate policies into practical procedures and workflow requirements.
  • Establish policy ownership, approval, implementation, and review responsibilities.
  • Design employee handbooks that are accessible, consistent, and practical.
  • Organize policies and procedures into a coherent documentation structure.
  • Develop effective communication plans for new and revised HR policies.
  • Apply document control and version management practices.
  • Manage policy changes while maintaining operational continuity.
  • Support managers in interpreting and applying HR policies consistently.
  • Evaluate employee understanding and adoption of workplace policies.
  • Establish indicators and review mechanisms for policy effectiveness.
  • Identify opportunities to simplify and improve HR processes.
  • Develop an HR policy governance and continuous improvement roadmap.

Course Outline

Course Outline

Day 1

HR Policy Governance and Policy Frameworks

  • Strategic role of HR policies in organizational governance.
  • Relationship between policies, procedures, and management practices.
  • HR policy architecture and documentation hierarchy.
  • Principles of clear and effective policy development.
  • Policy scope, purpose, definitions, and applicability.
  • Roles and responsibilities of HR and management.
  • Policy ownership and approval authorities.
  • Policy lifecycle from development to retirement.
  • Identifying policy gaps and documentation risks.
  • Ensuring consistency across HR policies.
  • Common challenges in HR policy management.
  • Practical Application: Conduct an HR policy framework assessment and identify key gaps, overlaps, inconsistencies, and improvement priorities.
Day 2

HR Policy and Procedure Development

  • Policy development methodology.
  • Translating organizational requirements into HR policies.
  • Structuring policy statements and requirements.
  • Developing practical HR procedures.
  • Process mapping and workflow design.
  • Defining roles, responsibilities, and decision points.
  • Employee lifecycle policies and processes.
  • Recruitment and onboarding policies.
  • Attendance, leave, and working arrangements.
  • Performance, compensation, and development policies.
  • Employee relations and workplace conduct procedures.
  • Disciplinary and grievance processes.
  • Practical Application: Develop a complete HR policy and supporting procedure for a selected employee lifecycle process.
Day 3

Employee Handbook Design and Workforce Communication

  • Purpose and role of the employee handbook.
  • Designing an effective handbook structure.
  • Translating HR policies into employee-friendly guidance.
  • Workplace expectations and employee responsibilities.
  • Working hours, attendance, leave, and workplace practices.
  • Performance and development expectations.
  • Workplace conduct and professional behavior.
  • Employee relations and grievance channels.
  • Communication of compensation and benefits policies.
  • Employee acknowledgements and policy awareness.
  • Making policies accessible and understandable.
  • Practical Application: Design a structured employee handbook framework and develop selected sections using clear and practical employee-facing language.
Day 4

Implementation, Change Management and Policy Control

  • Implementing new and revised HR policies.
  • Policy communication and stakeholder engagement.
  • Manager briefing and implementation support.
  • Managing resistance and employee concerns.
  • Policy interpretation and consistent application.
  • Handling exceptions and policy deviations.
  • Document control and version management.
  • Approval, publication, and distribution processes.
  • Maintaining policy records and historical versions.
  • Monitoring implementation effectiveness.
  • Managing policy changes during organizational transformation.
  • Practical Application: Develop an implementation and communication plan for introducing a major HR policy change across an organization.
Day 5

HR Policy Governance, Review and Continuous Improvement

  • Monitoring HR policy effectiveness.
  • Policy compliance and management oversight.
  • Measuring employee awareness and adoption.
  • Analyzing HR policy-related issues and trends.
  • Reviewing employee feedback and management observations.
  • Identifying outdated or ineffective policies.
  • Simplifying policies and improving HR processes.
  • Periodic policy review and approval cycles.
  • Governance reporting and accountability.
  • Integrating policy management with HR systems.
  • Building a sustainable HR policy management framework.
  • Continuous improvement and policy modernization.
  • Final Workshop: Develop an integrated HR Policies, Procedures & Employee Handbook Management framework for a selected organization, including policy architecture, employee lifecycle coverage, policy development, procedure mapping, handbook structure, ownership and approval, communication, document control, implementation, monitoring, review, and continuous improvement.

Upcoming Dates

CityDatesPrice per Participantseats available
DohaConfirmed
21 – 25 Sept 2026€4,400
MakkahConfirmed
21 – 25 Sept 2026€4,200
RomeConfirmed
21 – 25 Sept 2026€5,800
DubaiConfirmed
27 Sept – 1 Oct 2026€4,400
ManamaConfirmed
28 Sept – 2 Oct 2026€4,700
SalalahConfirmed
28 Sept – 2 Oct 2026€5,300
GenevaConfirmed
5 – 9 Oct 2026€6,300
MilanConfirmed
5 – 9 Oct 2026€6,000
TunisiaConfirmed
5 – 9 Oct 2026€3,800
AmmanConfirmed
12 – 16 Oct 2026€3,100
IstanbulConfirmed
12 – 16 Oct 2026€4,700
MunichConfirmed
12 – 16 Oct 2026€5,400
ViennaConfirmed
12 – 16 Oct 2026€5,700
AmsterdamConfirmed
19 – 23 Oct 2026€5,400
Kuala LumpurConfirmed
19 – 23 Oct 2026€4,400
MuscatConfirmed
19 – 23 Oct 2026€5,300
ZurichConfirmed
19 – 23 Oct 2026€5,000
OnlineConfirmed
25 – 29 Oct 2026€1,700
BarcelonaConfirmed
26 – 30 Oct 2026€5,400
LisbonConfirmed
26 – 30 Oct 2026€5,400
BerlinConfirmed
2 – 6 Nov 2026€5,800
LondonConfirmed
2 – 6 Nov 2026€5,600
ParisConfirmed
2 – 6 Nov 2026€5,700
CairoConfirmed
9 – 13 Nov 2026€3,300
MadridConfirmed
9 – 13 Nov 2026€5,400
RiyadhConfirmed
9 – 13 Nov 2026€4,200
DohaConfirmed
16 – 20 Nov 2026€4,400
MakkahConfirmed
16 – 20 Nov 2026€4,200
RomeConfirmed
16 – 20 Nov 2026€5,800
DubaiConfirmed
22 – 26 Nov 2026€4,400
ManamaConfirmed
23 – 27 Nov 2026€4,700
SalalahConfirmed
23 – 27 Nov 2026€5,300
GenevaConfirmed
30 Nov – 4 Dec 2026€6,300
MilanConfirmed
30 Nov – 4 Dec 2026€6,000
TunisiaConfirmed
30 Nov – 4 Dec 2026€3,800
AmmanConfirmed
7 – 11 Dec 2026€3,100
IstanbulConfirmed
7 – 11 Dec 2026€4,700
MunichConfirmed
7 – 11 Dec 2026€5,400
ViennaConfirmed
7 – 11 Dec 2026€5,700
AmsterdamConfirmed
14 – 18 Dec 2026€5,400
Kuala LumpurConfirmed
14 – 18 Dec 2026€4,400
MuscatConfirmed
14 – 18 Dec 2026€5,300
ZurichConfirmed
14 – 18 Dec 2026€5,000
OnlineConfirmed
20 – 24 Dec 2026€1,700
BarcelonaConfirmed
21 – 25 Dec 2026€5,400
LisbonConfirmed
21 – 25 Dec 2026€5,400
BerlinConfirmed
28 Dec 2026 – 1 Jan 2027€5,800
LondonConfirmed
28 Dec 2026 – 1 Jan 2027€5,600
ParisConfirmed
28 Dec 2026 – 1 Jan 2027€5,700
CairoConfirmed
4 – 8 Jan 2027€3,300
MadridConfirmed
4 – 8 Jan 2027€5,400
RiyadhConfirmed
4 – 8 Jan 2027€4,200
DohaConfirmed
11 – 15 Jan 2027€4,400
MakkahConfirmed
11 – 15 Jan 2027€4,200
RomeConfirmed
11 – 15 Jan 2027€5,800
DubaiConfirmed
17 – 21 Jan 2027€4,400
ManamaConfirmed
18 – 22 Jan 2027€4,700
SalalahConfirmed
18 – 22 Jan 2027€5,300
GenevaConfirmed
25 – 29 Jan 2027€6,300
MilanConfirmed
25 – 29 Jan 2027€6,000

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