Home Healthcare & Long-Term Care Management Training Course

Course Overview

Learning Objectives

• Analyze home healthcare and long-term care service models.
• Assess population needs and demand for out-of-hospital care services.
• Design referral, eligibility and admission processes for home and residential care.
• Apply structured needs assessment and care planning administration practices.
• Strengthen care coordination and transitions from hospital to home.
• Develop workforce plans, skill mix and scheduling approaches for dispersed field teams.
• Organize visit routing, supplies and field logistics.
• Manage the core operations of long-term care facilities and resident services.
• Apply governance, contracting and public-private partnership arrangements.
• Establish quality, safety and safeguarding monitoring systems for out-of-hospital care.
• Use performance indicators and cost data for service decisions.
• Prepare a practical improvement plan for a home or long-term care service.

Who Should Attend

Learning Outcomes

• Explain the main home healthcare and long-term care service models.
• Estimate demand for out-of-hospital services using population and referral data.
• Map referral pathways and define clear eligibility and admission criteria.
• Structure care plans, reviews and service discharge around assessed needs.
• Coordinate safe transitions from hospital to home or residential care.
• Build visit schedules balancing continuity, travel time and productivity.
• Plan equipment, supply and field logistics for home-based teams.
• Evaluate long-term care facility operations, occupancy and resident services.
• Assess funding, payer contracts and partnership arrangements.
• Monitor quality, incidents, complaints and safeguarding concerns.
• Develop dashboards tracking service, quality and cost performance.
• Prepare an integrated improvement plan for a care service.

Course Outline