Healthcare Financial Management & Revenue Cycle Management Training Course

Course Overview

Learning Objectives

• Analyse the relationship between healthcare financial management and revenue cycle performance.
• Evaluate the major components and financial drivers of the healthcare revenue cycle.
• Assess patient registration, eligibility, authorisation, charge capture, coding, billing, and claims processes.
• Analyse healthcare revenue, expenses, cash flow, accounts receivable, and collection performance.
• Identify sources of revenue leakage, billing errors, delayed payments, and financial inefficiencies.
• Evaluate claim denial patterns and develop targeted approaches for reducing preventable denials.
• Apply financial and operational performance indicators to monitor revenue cycle effectiveness.
• Assess payer contracts, reimbursement structures, payment terms, and their financial implications.
• Strengthen internal financial controls across billing, collections, payments, and revenue recognition.
• Improve coordination between clinical, coding, billing, finance, patient access, and payer-facing functions.
• Develop strategies to improve cash flow, accelerate collections, and optimise working capital.
• Prepare practical revenue cycle improvement plans aligned with financial sustainability and service quality.

Who Should Attend

Learning Outcomes

• Explain the structure and financial importance of the healthcare revenue cycle.
• Analyse revenue performance across patient access, billing, claims, collections, and accounts receivable.
• Evaluate the financial impact of registration, eligibility, authorisation, coding, and charge-capture processes.
• Identify revenue leakage and operational causes of delayed or lost revenue.
• Analyse claim denials and distinguish recurring operational, documentation, coding, and payer-related causes.
• Evaluate accounts receivable ageing, collection trends, and outstanding balances.
• Assess payer reimbursement arrangements and their impact on financial performance.
• Use revenue cycle indicators and financial reports to identify performance gaps.
• Strengthen controls over billing, claims, collections, payment processing, and revenue reporting.
• Develop cross-functional solutions for improving revenue cycle performance.
• Evaluate initiatives designed to improve cash flow and reduce avoidable revenue losses.
• Develop an integrated financial and revenue cycle improvement plan.

Course Outline