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Health Information Management Training Course

Manages health information from clinical documentation and coding to storage, retrieval, privacy and security, keeping records accurate, complete and usable.

HIM · Health Information & Clinical DocumentationAll Levels#2616ClassroomEnglish , Arabic
Duration
5 Days
Download BrochureView Upcoming Dates

Free substitution at any time · 30+ days' notice: full refund minus 10%. Cancellation policy

Course Overview

This advanced programme provides a practical framework for managing health information throughout its lifecycle, from data creation and clinical documentation to coding, storage, retrieval, quality assurance, privacy, security, and controlled use. It focuses on ensuring that health information is accurate, complete, accessible, secure, and suitable for clinical, operational, financial, and regulatory purposes. The programme examines the structure and governance of health information within hospitals and healthcare organisations, including medical records management, documentation standards, data quality, classification and coding, information retention, release of information, and records lifecycle management. Participants will develop practical approaches for improving the quality and integrity of patient information while protecting confidentiality and controlling access. Particular attention is given to electronic health records, information governance, data privacy, cybersecurity risks, interoperability, and the management of information across multiple healthcare systems. Through case studies, documentation reviews, data-quality exercises, records-management scenarios, privacy assessments, and information governance activities, participants will strengthen their ability to manage health information effectively and support better clinical and organisational decision-making.

Learning Objectives

  • Analyse the principles and functions of health information management.
  • Establish effective governance frameworks for healthcare information and records.
  • Improve the accuracy, completeness, consistency, and integrity of health data.
  • Apply structured approaches to medical records management and documentation.
  • Understand healthcare classification, coding, and data organisation principles.
  • Strengthen electronic health record management and information workflows.
  • Apply appropriate controls for privacy, confidentiality, access, and information security.
  • Manage the retention, storage, retrieval, release, and disposal of health information.
  • Identify health information risks and develop appropriate controls.
  • Improve information exchange and interoperability across healthcare systems.
  • Use health information indicators and data-quality measures to support management decisions.
  • Develop practical strategies for continuous improvement of health information services.

Who Should Attend

Health Information Management Managers and Specialists Medical Records Managers and Supervisors Health Information Officers Hospital Administration and Operations Managers Medical Coding and Clinical Documentation Professionals Electronic Health Records Specialists Healthcare Quality and Data Management Professionals Health Information Governance and Compliance Professionals Healthcare IT and Clinical Systems Professionals Privacy and Information Security Professionals in Healthcare Professionals responsible for healthcare records, data, and information services

Learning Outcomes

  • Apply health information management principles across the information lifecycle.
  • Establish effective governance and accountability for healthcare information.
  • Evaluate the quality, completeness, accuracy, and consistency of health records.
  • Improve clinical documentation and medical record management processes.
  • Apply appropriate healthcare classification and coding principles.
  • Manage electronic health records and information workflows effectively.
  • Implement appropriate privacy, confidentiality, and access controls.
  • Manage information retention, retrieval, release, and secure disposal.
  • Identify risks affecting the integrity, availability, and confidentiality of health information.
  • Assess interoperability and information exchange requirements across healthcare systems.
  • Use data-quality indicators and management metrics to monitor information performance.
  • Develop an integrated health information management improvement plan.

Course Outline

Day 1

Health Information Management Foundations & Governance

  • Principles and scope of health information management
  • The health information lifecycle
  • Types and sources of healthcare information
  • Clinical, administrative, financial, and operational information
  • Health information governance structures
  • Roles, responsibilities, and accountability
  • Medical records management
  • Documentation standards and information integrity
  • Information ownership and stewardship
  • Information policies and procedures
  • Health information risks and governance controls
  • Practical Application: Map the health information lifecycle within a hospital and identify governance gaps
Day 2

Medical Records, Documentation, Coding & Data Quality

  • Structure and management of medical records
  • Clinical documentation requirements
  • Completeness and accuracy of patient records
  • Healthcare classification and coding principles
  • Coding workflows and documentation dependencies
  • Common documentation and coding errors
  • Data validation and quality assurance
  • Duplicate, inconsistent, and incomplete records
  • Master patient information and identification controls
  • Data quality indicators and monitoring
  • Corrective actions for information-quality deficiencies
  • Practical Application: Review sample patient records and identify documentation, coding, and data-quality issues
Day 3

Electronic Health Records, Privacy & Information Security

  • Electronic health records and digital information workflows
  • Patient identity and information matching
  • Access control and user permissions
  • Confidentiality and privacy principles
  • Secure handling of patient information
  • Information disclosure and authorised release
  • Audit trails and user activity monitoring
  • Data security risks in healthcare environments
  • Cybersecurity considerations for health information
  • Backup, recovery, and information availability
  • Managing information incidents and breaches
  • Practical Application: Conduct a privacy and access-control assessment for an electronic health record environment
Day 4

Information Lifecycle, Interoperability & Data Exchange

  • Health information retention and disposal
  • Records storage and retrieval
  • Information release and disclosure management
  • Legal, regulatory, and organisational retention requirements
  • Data exchange between healthcare systems
  • Interoperability challenges
  • Standardisation and structured healthcare data
  • Information integration across hospitals and healthcare providers
  • Managing data quality during information exchange
  • Information continuity during system changes and migrations
  • Risks associated with fragmented healthcare information
  • Practical Application: Develop an information-flow and interoperability improvement plan for a healthcare organisation
Day 5

Health Information Analytics, Performance & Continuous Improvement

  • Health information performance indicators
  • Data-quality dashboards and reporting
  • Using health information to support management decisions
  • Clinical and operational information analysis
  • Identifying information-management inefficiencies
  • Root-cause analysis of recurring data problems
  • Information governance performance monitoring
  • Privacy and compliance monitoring
  • Digital transformation and future health information requirements
  • Building sustainable health information management processes
  • Continuous improvement and governance review
  • Final Workshop: Develop an integrated Health Information Management Improvement Plan covering governance, documentation, medical records, coding, data quality, electronic health records, privacy, security, interoperability, performance monitoring, and continuous improvement.

Upcoming Dates

Selected date

Paris · 1 – 5 Feb 2027 · Classroom

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CityDatesPrice per ParticipantEarly Bird
IstanbulScheduled
2 – 6 Nov 2026€4,700—
JeddahScheduled
8 – 12 Nov 2026€4,200—
Kuala LumpurScheduled
16 – 20 Nov 2026€4,400—
Cape TownScheduled
16 – 20 Nov 2026€5,100—
LisbonScheduled
23 – 27 Nov 2026€5,400€4,860until 2 Nov
LondonScheduled
30 Nov – 4 Dec 2026€5,600€5,040until 9 Nov
DammamScheduled
6 – 10 Dec 2026€4,200€3,780until 16 Nov
MadinahScheduled
7 – 11 Dec 2026€4,200€3,780until 16 Nov
MadridScheduled
14 – 18 Dec 2026€5,400€4,860until 23 Nov
MakkahScheduled
14 – 18 Dec 2026€4,200€3,780until 23 Nov
ManamaScheduled
21 – 25 Dec 2026€4,700€4,230until 30 Nov
DohaScheduled
27 – 31 Dec 2026€4,400€3,960until 7 Dec
MarbellaScheduled
28 Dec 2026 – 1 Jan 2027€5,400€4,860until 7 Dec
MarrakeshScheduled
4 – 8 Jan 2027€4,300€3,870until 14 Dec
MilanScheduled
11 – 15 Jan 2027€6,000€5,400until 21 Dec
DubaiScheduled
17 – 21 Jan 2027€4,400€3,960until 28 Dec
MunichScheduled
18 – 22 Jan 2027€5,400€4,860until 28 Dec
MuscatScheduled
25 – 29 Jan 2027€5,300€4,770until 4 Jan
OnlineScheduled
31 Jan – 4 Feb 2027€1,700€1,530until 11 Jan
ParisScheduled
1 – 5 Feb 2027€5,700€5,130until 11 Jan
ErbilScheduled
7 – 11 Feb 2027€3,100€2,790until 18 Jan
RabatScheduled
8 – 12 Feb 2027€4,300€3,870until 18 Jan
SalalahScheduled
15 – 19 Feb 2027€5,300€4,770until 25 Jan
KigaliScheduled
22 – 26 Feb 2027€5,100€4,590until 1 Feb
TrabzonScheduled
22 – 26 Feb 2027€4,700€4,230until 1 Feb
TunisiaScheduled
1 – 5 Mar 2027€4,300€3,870until 8 Feb
AmmanScheduled
7 – 11 Mar 2027€3,100€2,790until 15 Feb
Sharm El-SheikhScheduled
15 – 19 Mar 2027€4,300€3,870until 22 Feb
AmsterdamScheduled
15 – 19 Mar 2027€5,400€4,860until 22 Feb
BangkokScheduled
15 – 19 Mar 2027€6,100€5,490until 22 Feb

Available in: Istanbul · Dubai · London · Doha · Amsterdam

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