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Quest Training

Government Interoperability & Data Exchange Platforms Training Course

Covers how to architect and run national interoperability platforms, from service bus and data exchange layer design to API catalogues and agency onboarding.

DARC · Data ArchitectureAll Levels#3023ClassroomEnglish , Arabic
Duration
5 Days
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Free substitution at any time · 30+ days' notice: full refund minus 10%. Cancellation policy

Sectors:Data, Analytics & Digital TransformationCategories:Data Architecture

Course Overview

The Government Interoperability & Data Exchange Platforms Training Course provides a practical, architecture-focused framework for designing, building, and operating the shared platforms that allow ministries, authorities, and public agencies to exchange data and services securely. It treats interoperability as national digital public infrastructure (DPI), alongside digital identity and payments, and concentrates on the platform, architecture, and operating side rather than on citizen service design or data-sharing agreements. Government services increasingly depend on data held by many agencies at once. Point-to-point connections, duplicated databases, and agency-specific formats make these services slow, costly, and fragile. A national integration platform replaces this with common standards, reusable services, trusted message exchange, and a clear operating model, so each agency connects once and reuses what others publish. The program covers national interoperability frameworks and their legal, organizational, semantic, and technical layers, government enterprise architecture, service bus and federated data exchange layer designs, synchronous and event-driven integration patterns, government API standards and catalogues, base registries, reference data, and the once-only principle. Particular emphasis is placed on running the platform as a service: agency onboarding and conformance testing, trust services and digital certificates, message logging and non-repudiation, monitoring, capacity and availability, service level agreements, incident handling, funding models, and the governance bodies that set standards and approve change. Through architecture case studies, design workshops, API catalogue reviews, onboarding simulations, and roadmap development, participants will build the capability to plan, govern, and operate interoperability platforms that scale across government.

Learning Objectives

  • Analyze the role of interoperability platforms within digital public infrastructure.
  • Evaluate national interoperability frameworks across legal, organizational, semantic, and technical layers.
  • Apply government enterprise architecture to map shared services, data flows, and integration dependencies.
  • Compare centralized service bus and federated data exchange layer architectures.
  • Select synchronous, asynchronous, event-driven, and bulk integration patterns for cross-agency scenarios.
  • Define government API standards for design, versioning, error handling, documentation, and security.
  • Design an API catalogue and developer portal that support discovery and reuse.
  • Apply base registries, reference data, and common identifiers to support the once-only principle.
  • Develop an agency onboarding process with readiness checks and conformance testing.
  • Evaluate trust services, digital certificates, message signing, and logging for secure exchange.
  • Establish monitoring, capacity, incident, and service level management for platform operations.
  • Develop a governance model, funding approach, and phased roadmap for scaling interoperability.

Who Should Attend

This training course is designed for government chief information officers, enterprise architects, integration architects, solution architects, platform managers, API product managers, integration engineers, data architects, and technical leaders responsible for connecting government systems and services. It is particularly relevant to digital government authorities, national information technology agencies, ministries, regulators, municipalities, public service centers, and state-owned organizations that build, operate, or connect to national integration platforms, government service buses, data exchange layers, or shared digital public infrastructure. The program will also benefit information security and identity specialists, data governance and master data professionals, IT operations and service management teams, program and portfolio managers, and decision makers responsible for whole-of-government architecture, platform investment, and cross-agency digital services.

Learning Outcomes

  • Explain how interoperability platforms fit within digital public infrastructure.
  • Assess an ecosystem against the layers of an interoperability framework.
  • Use government enterprise architecture to identify shared services and integration priorities.
  • Justify the choice between a central service bus and a federated data exchange layer.
  • Match integration patterns to cross-agency scenarios by timing, volume, and reliability needs.
  • Draft government API standards covering design, versioning, documentation, and security.
  • Structure an API catalogue and developer portal that encourage reuse across agencies.
  • Apply base registries and common identifiers to support the once-only principle.
  • Design an onboarding process with clear readiness, testing, and go-live criteria.
  • Specify trust, certificate, signing, and logging controls for non-repudiable exchange.
  • Define monitoring, incident, and service level arrangements for a national platform.
  • Develop indicators that track platform reuse, adoption, volumes, and reliability.
  • Prepare a phased roadmap with governance and funding for scaling interoperability.

Course Outline

Course Outline:

Day 1

National Interoperability Frameworks & Digital Public Infrastructure

  • Digital identity, payments, and data exchange as shared building blocks
  • Purpose and structure of national interoperability frameworks
  • Legal, organizational, semantic, and technical interoperability layers
  • Government enterprise architecture and integration planning
  • From point-to-point links to shared national platforms
  • Interoperability maturity and gap assessment across agencies
  • Practical application: Assess the interoperability maturity of a government ecosystem and set integration priorities
Day 2

Government Service Bus & Data Exchange Layer Architecture

  • Centralized service bus versus federated data exchange layer
  • Central services, member registry, security gateways, and routing
  • Request-response, asynchronous messaging, and publish/subscribe patterns
  • Event-driven integration, bulk transfer, and change notification
  • Message transformation, orchestration, and choreography
  • Resilience, high availability, and disaster recovery design
  • Practical application: Design a target integration architecture for a multi-agency service
Day 3

Government API Standards, Catalogues & Semantic Interoperability

  • API design standards and machine-readable specifications
  • Versioning, deprecation, error handling, and backward compatibility
  • API catalogues, developer portals, and service discovery
  • Base registries, reference data, and common identifiers
  • Core vocabularies, data models, and the once-only principle
  • Data quality, ownership, and authoritative sources
  • Practical application: Draft an API standard and catalogue entry for a shared data service
Day 4

Agency Onboarding, Trust Services & Platform Operations

  • Onboarding lifecycle: readiness, connection, conformance testing, and go-live
  • Test environments and support models for connecting agencies
  • Public key infrastructure, digital certificates, and mutual authentication
  • Message signing, time-stamping, logging, and non-repudiation
  • Monitoring, observability, transaction metrics, and capacity
  • Service level agreements, incident, and change management
  • Practical application: Build an onboarding plan and service level model for a new agency
Day 5

DPI Operating Model, Performance & Interoperability Roadmap

  • Roles of the platform owner, connected agencies, and consumers
  • Governance bodies, standards boards, and architecture review
  • Funding and cost-sharing models for national platforms
  • Performance indicators: reuse, adoption, volumes, and reliability
  • Extending exchange to the private sector and across borders
  • Phasing and scaling national integration programs
  • Final workshop: Develop a Government Interoperability & Data Exchange Platform roadmap covering framework alignment, target architecture, API standards, base registries, onboarding, trust services, operations, governance, funding, and phased implementation.

Upcoming Dates

Selected date

Amman · 3 – 7 Oct 2027 · Classroom

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ManamaScheduled
2 – 6 Nov 2026€4,700—
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MuscatScheduled
2 – 6 Nov 2026€5,300—
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OnlineScheduled
8 – 12 Nov 2026€1,700—
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ParisScheduled
16 – 20 Nov 2026€5,700—
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SalalahScheduled
16 – 20 Nov 2026€5,300—
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Sharm El-SheikhScheduled
23 – 27 Nov 2026€4,300€3,870until 2 Nov
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ViennaScheduled
30 Nov – 4 Dec 2026€5,700€5,130until 9 Nov
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AbujaScheduled
7 – 11 Dec 2026€5,100€4,590until 16 Nov
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AccraScheduled
7 – 11 Dec 2026€5,100€4,590until 16 Nov
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AmmanScheduled
13 – 17 Dec 2026€3,100€2,790until 23 Nov
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AmsterdamScheduled
21 – 25 Dec 2026€5,400€4,860until 30 Nov
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BangkokScheduled
21 – 25 Dec 2026€6,100€5,490until 30 Nov
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BarcelonaScheduled
28 Dec 2026 – 1 Jan 2027€5,400€4,860until 7 Dec
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BeirutScheduled
3 – 7 Jan 2027€4,000€3,600until 14 Dec
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CairoScheduled
10 – 14 Jan 2027€3,300€2,970until 21 Dec
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Cape TownScheduled
11 – 15 Jan 2027€5,100€4,590until 21 Dec
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CasablancaScheduled
18 – 22 Jan 2027€4,300€3,870until 28 Dec
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DammamScheduled
24 – 28 Jan 2027€4,200€3,780until 4 Jan
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DohaScheduled
24 – 28 Jan 2027€4,400€3,960until 4 Jan
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DubaiScheduled
31 Jan – 4 Feb 2027€4,400€3,960until 11 Jan
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ErbilScheduled
7 – 11 Feb 2027€3,100€2,790until 18 Jan
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IstanbulScheduled
8 – 12 Feb 2027€4,700€4,230until 18 Jan
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JeddahScheduled
14 – 18 Feb 2027€4,200€3,780until 25 Jan
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KigaliScheduled
22 – 26 Feb 2027€5,100€4,590until 1 Feb
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Kuala LumpurScheduled
22 – 26 Feb 2027€4,400€3,960until 1 Feb
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LisbonScheduled
1 – 5 Mar 2027€5,400€4,860until 8 Feb
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LondonScheduled
8 – 12 Mar 2027€5,600€5,040until 15 Feb
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MadinahScheduled
8 – 12 Mar 2027€4,200€3,780until 15 Feb
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MadridScheduled
15 – 19 Mar 2027€5,400€4,860until 22 Feb
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MakkahScheduled
22 – 26 Mar 2027€4,200€3,780until 1 Mar
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AmmanScheduled
3 – 7 Oct 2027€3,100€2,790until 13 Sept
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Available in: Istanbul · Dubai · London · Doha · Amsterdam

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