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Quest Training

Fraud Risk Management in Banking

Prepares banks to assess, prevent, detect and investigate fraud across digital banking, payments, lending and trade finance, including new fintech risks.

CAF · Compliance, AML & Financial Crime#1043Classroom
Duration
5 Days
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Free substitution at any time · 30+ days' notice: full refund minus 10%. Cancellation policy

Sectors:Finance, Investment & BankingCategories:Compliance, AML & Financial Crime

Course Overview

Fraud Risk Management in Banking is a comprehensive professional training course designed to equip banking and financial professionals with the knowledge, strategic insight, and practical skills required to identify, assess, prevent, detect, investigate, and mitigate fraud risks across banking operations. As financial institutions continue to expand digital banking services, electronic payment systems, mobile banking, and online customer interactions, fraud risks have become increasingly sophisticated, making proactive Fraud Risk Management essential for protecting financial assets, maintaining customer trust, ensuring regulatory compliance, and safeguarding institutional reputation. This course provides participants with a structured understanding of internationally recognized Fraud Risk Management frameworks and industry best practices applicable to banks and financial institutions. Participants will explore various categories of banking fraud, including internal fraud, external fraud, payment fraud, cyber-enabled fraud, identity theft, account takeover, card fraud, loan fraud, digital banking fraud, trade finance fraud, and emerging fraud schemes. The program emphasizes a risk-based approach that integrates fraud prevention into enterprise risk management, operational resilience, governance, and compliance frameworks. The program also examines the essential components of an effective fraud risk management program, including fraud risk assessment, governance structures, internal controls, fraud prevention strategies, customer authentication, transaction monitoring, fraud detection technologies, investigation procedures, incident response, regulatory reporting, and continuous monitoring. Participants will gain practical knowledge of fraud analytics, behavioral monitoring, fraud indicators, root cause analysis, and fraud response planning while strengthening organizational fraud awareness and control effectiveness. Through practical case studies, real-world banking fraud scenarios, and interactive workshops, participants will strengthen their ability to assess fraud vulnerabilities, evaluate internal controls, investigate fraud incidents, develop fraud prevention strategies, and improve executive reporting. By the end of the course, participants will be equipped to enhance fraud risk governance, strengthen operational resilience, reduce financial losses, improve regulatory compliance, and support sustainable banking operations through effective Fraud Risk Management.

Learning Objectives

  • Analyze Fraud Risk Management principles and evaluate their implementation within banking and financial institutions by the end of the course.
  • Develop comprehensive fraud risk assessment methodologies covering products, services, channels, customers, employees, and third-party relationships.
  • Evaluate fraud risks associated with digital banking, payment systems, lending activities, trade finance, and emerging financial technologies.
  • Apply fraud prevention, detection, investigation, and response methodologies using internationally recognized best practices.
  • Design enterprise-wide Fraud Risk Management frameworks aligned with governance, compliance, and organizational objectives.
  • Improve fraud detection capabilities through behavioral analytics, transaction monitoring, fraud indicators, and technology-enabled controls.
  • Strengthen internal controls, fraud governance, and organizational accountability to reduce fraud exposure.
  • Implement fraud investigation procedures, incident management, reporting processes, and corrective action frameworks.
  • Assess emerging fraud risks associated with artificial intelligence, cybercrime, virtual assets, and digital financial services.
  • Align Fraud Risk Management practices with Enterprise Risk Management, Operational Risk Management, Financial Crime Risk Management, and regulatory requirements before course completion.

Who Should Attend

This course is designed for Fraud Risk Managers, Operational Risk Managers, Financial Crime Risk Managers, Compliance Managers, Internal Audit Managers, Internal Control Managers, Banking Operations Managers, Payment Operations Managers, Digital Banking Managers, Credit Managers, Enterprise Risk Managers, Fraud Investigators, AML Professionals, Financial Crime Specialists, Information Security Professionals, Regulatory Affairs Specialists, and professionals responsible for fraud prevention and investigation within banks and financial institutions. The program is equally valuable for Chief Risk Officers, Chief Compliance Officers, Chief Audit Executives, Executive Management Teams, Board Risk Committee members, Audit Committee members, Treasury Managers, Branch Managers, FinTech Compliance Professionals, Cybersecurity Managers, Central Bank Professionals, Financial Regulators, Insurance Companies, Investment Firms, Payment Service Providers, and senior decision-makers responsible for operational resilience, governance, regulatory compliance, financial crime prevention, and enterprise-wide risk management.

Learning Outcomes

  • By the end of this course, participants will be able to:
  • Develop a comprehensive Fraud Risk Management framework aligned with international banking best practices.
  • Identify, assess, and prioritize fraud risks across banking products, services, operations, and digital channels.
  • Apply fraud risk assessment methodologies and develop effective fraud prevention strategies.
  • Design fraud detection controls using transaction monitoring, behavioral analytics, and fraud indicators.
  • Conduct structured fraud investigations and document findings using professional investigation methodologies.
  • Evaluate the effectiveness of internal controls and recommend improvements to reduce fraud exposure.
  • Develop fraud incident response procedures and corrective action plans.
  • Prepare executive fraud risk reports, governance dashboards, and performance metrics for senior management.
  • Assess emerging fraud risks associated with digital banking, artificial intelligence, cyber-enabled financial crime, and financial technology.
  • Develop a practical implementation roadmap to strengthen Fraud Risk Management, regulatory compliance, operational resilience, and organizational integrity.

Course Outline

Course Outline:

Day 1

Foundations of Fraud Risk Management in Banking

  • Principles and objectives of Fraud Risk Management
  • Types and characteristics of banking fraud
  • International regulatory expectations and industry best practices
  • Governance structures and organizational responsibilities
  • Practical application: Conducting a fraud risk assessment within a banking institution
Day 2

Fraud Risk Assessment and Prevention

  • Fraud risk assessment methodologies
  • Internal and external fraud risk identification
  • Customer authentication and fraud prevention controls
  • Fraud awareness and organizational culture
  • Practical application: Developing fraud prevention strategies for banking operations
Day 3

Fraud Detection and Investigation

  • Transaction monitoring and fraud detection technologies
  • Behavioral analytics and fraud indicators
  • Fraud investigations and evidence management
  • Incident response and regulatory reporting
  • Practical application: Investigating fraud cases and preparing investigation reports
Day 4

Emerging Fraud Risks and Governance

  • Digital banking fraud and payment fraud
  • Cyber-enabled financial crime and identity theft
  • Fraud risks associated with FinTech and virtual assets
  • Governance, internal controls, and independent assurance
  • Practical application: Evaluating fraud control effectiveness and strengthening governance frameworks
Day 5

Building a High-Performance Fraud Risk Management Framework

  • Integrating Fraud Risk Management with Enterprise Risk Management
  • International best practices and regulatory developments
  • Continuous improvement of fraud prevention and detection programs
  • Performance measurement and governance reporting
  • Final workshop: Developing a comprehensive Fraud Risk Management in Banking implementation plan that includes fraud risk assessment, prevention controls, transaction monitoring, behavioral analytics, fraud investigations, governance enhancements, internal control improvements, executive reporting, emerging fraud risk management, and continuous improvement initiatives to strengthen operational resilience, financial crime prevention, regulatory compliance, institutional integrity, and sustainable banking performance.

Upcoming Dates

Selected date

Doha · 28 Mar – 1 Apr 2027 · Classroom

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CityDatesPrice per ParticipantEarly Bird
RiyadhScheduled
2 – 6 Nov 2026€4,200—
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ManamaScheduled
2 – 6 Nov 2026€4,700—
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GenevaScheduled
9 – 13 Nov 2026€6,300—
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SalalahScheduled
9 – 13 Nov 2026€5,300—
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MilanScheduled
9 – 13 Nov 2026€6,000—
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IstanbulScheduled
16 – 20 Nov 2026€4,700—
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TunisiaScheduled
16 – 20 Nov 2026€3,800—
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Kuala LumpurScheduled
23 – 27 Nov 2026€4,400—
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ViennaScheduled
23 – 27 Nov 2026€5,700—
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MuscatScheduled
23 – 27 Nov 2026€5,300—
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OnlineScheduled
29 Nov – 3 Dec 2026€1,700€1,530until 9 Nov
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LisbonScheduled
30 Nov – 4 Dec 2026€5,400€4,860until 9 Nov
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AmmanScheduled
7 – 11 Dec 2026€3,100€2,790until 16 Nov
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LondonScheduled
7 – 11 Dec 2026€5,600€5,040until 16 Nov
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ParisScheduled
7 – 11 Dec 2026€5,700€5,130until 16 Nov
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BangkokScheduled
14 – 18 Dec 2026€6,100€5,490until 23 Nov
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MadridScheduled
14 – 18 Dec 2026€5,400€4,860until 23 Nov
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BarcelonaScheduled
21 – 25 Dec 2026€5,400€4,860until 30 Nov
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MakkahScheduled
21 – 25 Dec 2026€4,200€3,780until 30 Nov
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RiyadhScheduled
21 – 25 Dec 2026€4,200€3,780until 30 Nov
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BerlinScheduled
28 Dec 2026 – 1 Jan 2027€5,800€5,220until 7 Dec
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ManamaScheduled
28 Dec 2026 – 1 Jan 2027€4,700€4,230until 7 Dec
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SalalahScheduled
28 Dec 2026 – 1 Jan 2027€5,300€4,770until 7 Dec
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CairoScheduled
4 – 8 Jan 2027€3,300€2,970until 14 Dec
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MuscatScheduled
4 – 8 Jan 2027€5,300€4,770until 14 Dec
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OnlineScheduled
10 – 14 Jan 2027€1,700€1,530until 21 Dec
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CasablancaScheduled
11 – 15 Jan 2027€4,300€3,870until 21 Dec
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AbujaScheduled
11 – 15 Jan 2027€5,100€4,590until 21 Dec
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ParisScheduled
18 – 22 Jan 2027€5,700€5,130until 28 Dec
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AccraScheduled
18 – 22 Jan 2027€5,100€4,590until 28 Dec
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DohaScheduled
28 Mar – 1 Apr 2027€4,400€3,960until 8 Mar
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Available in: Istanbul · Dubai · London · Riyadh · Doha · Amsterdam

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