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Quest Training

Digital Transformation Strategy & Roadmap Training Course

Guides leaders in assessing digital maturity, setting transformation priorities and building an actionable roadmap tied to organizational strategy.

DT · Digital Transformation StrategyAll Levels#2728ClassroomEnglish , Arabic
Duration
5 Days
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Free substitution at any time · 30+ days' notice: full refund minus 10%. Cancellation policy

Sectors:Data, Analytics & Digital TransformationCategories:Digital Transformation Strategy

Course Overview

The Digital Transformation Strategy & Roadmap Training Course equips leaders and professionals with a structured approach to assessing digital maturity, defining transformation priorities, and developing an actionable roadmap aligned with organizational strategy. The programme focuses on moving beyond isolated technology initiatives toward an integrated transformation model that improves operating performance, strengthens institutional capabilities, and delivers measurable business value. Digital transformation requires more than adopting new technologies. It involves reviewing business processes, organizational structures, customer and stakeholder experiences, workforce capabilities, data management practices, and governance arrangements. Participants examine how these elements interact and how organizations can identify the changes required to improve service delivery, operational efficiency, decision-making, and organizational resilience. The course addresses the development of a digital transformation strategy, including current-state assessment, future-state vision, strategic objectives, capability gaps, initiative prioritization, and investment planning. Participants learn to evaluate opportunities involving process automation, cloud services, data analytics, artificial intelligence, digital platforms, and integrated enterprise systems according to business needs, implementation readiness, risk, and expected value. A major component of the programme is roadmap development and execution governance. Participants explore how to translate strategic ambitions into phased initiatives, define dependencies and milestones, assign accountability, establish performance indicators, and manage transformation portfolios. The course also addresses organizational change, stakeholder engagement, workforce readiness, cybersecurity considerations, and the governance mechanisms required to coordinate complex transformation programmes. Through practical exercises and strategic planning scenarios, participants develop a digital transformation roadmap that connects organizational objectives with prioritized initiatives, resource requirements, implementation stages, and performance measures. The resulting framework supports informed investment decisions, coordinated execution, and continuous evaluation of transformation outcomes across government entities, financial institutions, oil and gas organizations, and large corporations.

Learning Objectives

  • Assess organizational digital maturity across technology, processes, data, governance, workforce capabilities, and stakeholder experience using a structured assessment framework.
  • Define a digital transformation vision and strategic objectives aligned with organizational priorities and operating requirements.
  • Analyze existing business processes and identify opportunities for digitization, automation, integration, and service redesign.
  • Evaluate digital initiatives according to business value, implementation feasibility, cost, risk, dependencies, and organizational readiness.
  • Develop a target operating model that clarifies future process requirements, technology capabilities, governance arrangements, and organizational responsibilities.
  • Design a phased digital transformation roadmap with defined initiatives, milestones, dependencies, resource requirements, and implementation priorities.
  • Establish governance structures, decision-making responsibilities, and portfolio management mechanisms for transformation initiatives.
  • Develop KPIs and benefits-realization measures to monitor delivery progress, adoption, operational improvements, and business outcomes.
  • Apply change management and stakeholder engagement approaches to address resistance, capability gaps, and workforce readiness.
  • Prepare an executive-level transformation plan that integrates strategic priorities, investment considerations, implementation risks, and measurable outcomes.

Who Should Attend

This course is designed for executives, directors, strategy leaders, digital transformation managers, chief information officers, chief digital officers, IT managers, business transformation leaders, and heads of organizational development responsible for setting transformation priorities and overseeing strategic implementation. It is particularly relevant to professionals who need to coordinate technology investments with business objectives, operating model changes, and institutional performance requirements. The programme also benefits process improvement managers, enterprise architects, project and programme managers, PMO professionals, data and analytics leaders, information security managers, and business unit heads involved in evaluating or delivering digital initiatives. Finance and investment professionals supporting transformation business cases will gain a structured perspective on initiative prioritization, cost considerations, benefits realization, and investment governance. Professionals from ministries, government departments, public sector organizations, banks, financial institutions, oil and gas companies, engineering organizations, and large corporations can apply the course framework to their respective operating environments. Participants should have a general understanding of organizational strategy, business processes, or technology-enabled initiatives. Advanced technical or programming expertise is not required because the programme emphasizes strategic planning, governance, implementation, and organizational outcomes.

Learning Outcomes

  • Produce a structured digital maturity assessment identifying strengths, capability gaps, and transformation priorities.
  • Develop a digital transformation vision supported by defined strategic objectives and measurable success criteria.
  • Map current-state business processes and identify opportunities for digital improvement.
  • Evaluate transformation initiatives using a documented prioritization model that considers value, cost, risk, feasibility, and dependencies.
  • Define target-state capabilities and operating model requirements for priority transformation areas.
  • Construct a phased roadmap that links initiatives to milestones, accountable owners, resource requirements, and expected benefits.
  • Establish governance arrangements for investment decisions, initiative oversight, risk escalation, and cross-functional coordination.
  • Develop performance indicators covering implementation progress, technology adoption, process efficiency, service quality, and business value.
  • Identify organizational change requirements, stakeholder impacts, and workforce capability development needs.
  • Assess major transformation risks, including cybersecurity, data governance, integration complexity, operational disruption, and implementation capacity.
  • Prepare a business case that connects transformation expenditure with expected operational and strategic benefits.
  • Present an executive-ready roadmap with clear priorities, implementation stages, governance responsibilities, and performance review arrangements.

Course Outline

Day 1

Digital Maturity Assessment and Strategic Alignment

  • Digital transformation concepts, strategic drivers, and distinctions between digitization, digitalization, and enterprise transformation.
  • Assessing digital maturity across leadership, operating processes, technology, data, governance, workforce, and stakeholder experience.
  • Reviewing organizational strategy, service commitments, operating constraints, and external transformation drivers.
  • Identifying capability gaps through interviews, process reviews, performance data, and structured assessment criteria.
  • Establishing baseline performance measures and documenting current-state challenges.
  • Defining the transformation vision, strategic principles, target outcomes, and criteria for success.
  • Practical application: Conducting a preliminary digital maturity assessment and preparing a prioritized list of organizational challenges and strategic opportunities.
Day 2

Target Operating Model and Digital Initiative Design

  • Mapping current-state business processes and identifying inefficiencies, duplication, manual work, and service bottlenecks.
  • Defining target-state processes, service delivery models, decision rights, and cross-functional responsibilities.
  • Evaluating opportunities for workflow automation, digital self-service, enterprise system integration, and process standardization.
  • Assessing the business applications of cloud computing, data analytics, artificial intelligence, and digital platforms.
  • Identifying data ownership, interoperability, information quality, and architecture requirements.
  • Evaluating cybersecurity, privacy, regulatory obligations, and operational resilience during solution design.
  • Practical application: Developing target-state requirements and a portfolio of digital initiatives for a selected business function.
Day 3

Business Case Development and Initiative Prioritization

  • Defining initiative scope, business requirements, expected outcomes, and implementation assumptions.
  • Evaluating business value through service improvements, productivity gains, cost reduction, risk mitigation, and decision quality.
  • Estimating investment requirements, operating costs, internal capacity, external support, and lifecycle considerations.
  • Applying weighted scoring models to compare initiatives by strategic alignment, value, feasibility, urgency, and risk.
  • Mapping technical and organizational dependencies, integration requirements, and constraints affecting implementation sequence.
  • Developing business cases with financial and non-financial benefits, assumptions, risks, and measurable outcomes.
  • Practical application: Evaluating a sample portfolio of digital initiatives and producing a prioritized investment recommendation.
Day 4

Roadmap Development, Governance, and Execution Planning

  • Translating transformation priorities into a phased roadmap with short-term improvements and longer-term capability development.
  • Defining milestones, deliverables, workstreams, dependencies, resource allocations, and accountable owners.
  • Establishing transformation governance, steering committees, decision rights, reporting structures, and escalation procedures.
  • Coordinating transformation initiatives through portfolio management and PMO practices.
  • Developing KPIs, delivery milestones, benefits-realization measures, and management reporting arrangements.
  • Integrating cybersecurity, risk management, procurement, compliance, and change control into implementation planning.
  • Practical application: Preparing a roadmap with sequencing logic, ownership, resource assumptions, governance checkpoints, and performance measures.
Day 5

Change Management, Benefits Realization, and Executive Roadmap Workshop

  • Assessing stakeholder impacts, organizational readiness, workforce capability gaps, and potential resistance.
  • Developing communication, engagement, training, and adoption plans for affected departments and user groups.
  • Establishing benefits-realization processes that distinguish implementation outputs from actual operational and strategic outcomes.
  • Designing review cycles to monitor delivery progress, resolve dependencies, manage risks, and adjust priorities.
  • Defining criteria for scaling successful initiatives, revising underperforming projects, and maintaining transformation momentum.
  • Preparing executive reporting that communicates roadmap priorities, investment requirements, risks, decisions, and expected benefits.
  • Final workshop: Developing and presenting an integrated digital transformation strategy and roadmap, including maturity findings, target-state capabilities, prioritized initiatives, implementation phases, governance arrangements, resource requirements, change management actions, and measurable performance indicators.

Upcoming Dates

Selected date

Abuja · 14 – 18 Dec 2026 · Classroom

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CityDatesPrice per ParticipantEarly Bird
Sharm El-SheikhScheduled
2 – 6 Nov 2026€4,300—
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AccraScheduled
2 – 6 Nov 2026€5,100—
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AmsterdamScheduled
9 – 13 Nov 2026€5,400—
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BarcelonaScheduled
16 – 20 Nov 2026€5,400—
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ViennaScheduled
23 – 27 Nov 2026€5,700€5,130until 2 Nov
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CairoScheduled
23 – 27 Nov 2026€3,300€2,970until 2 Nov
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CasablancaScheduled
30 Nov – 4 Dec 2026€4,300€3,870until 9 Nov
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DohaScheduled
7 – 11 Dec 2026€4,400€3,960until 16 Nov
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DubaiScheduled
13 – 17 Dec 2026€4,400€3,960until 23 Nov
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AbujaScheduled
14 – 18 Dec 2026€5,100€4,590until 23 Nov
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GenevaScheduled
14 – 18 Dec 2026€6,300€5,670until 23 Nov
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HamburgScheduled
21 – 25 Dec 2026€5,800€5,220until 30 Nov
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IstanbulScheduled
28 Dec 2026 – 1 Jan 2027€4,700€4,230until 7 Dec
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JeddahScheduled
3 – 7 Jan 2027€4,200€3,780until 14 Dec
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AmmanScheduled
3 – 7 Jan 2027€3,100€2,790until 14 Dec
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KigaliScheduled
11 – 15 Jan 2027€5,100€4,590until 21 Dec
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BangkokScheduled
18 – 22 Jan 2027€6,100€5,490until 28 Dec
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Kuala LumpurScheduled
18 – 22 Jan 2027€4,400€3,960until 28 Dec
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LisbonScheduled
25 – 29 Jan 2027€5,400€4,860until 4 Jan
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LondonScheduled
25 – 29 Jan 2027€5,600€5,040until 4 Jan
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MadinahScheduled
1 – 5 Feb 2027€4,200€3,780until 11 Jan
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BeirutScheduled
7 – 11 Feb 2027€4,000€3,600until 18 Jan
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MadridScheduled
8 – 12 Feb 2027€5,400€4,860until 18 Jan
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ManamaScheduled
15 – 19 Feb 2027€4,700€4,230until 25 Jan
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MarbellaScheduled
22 – 26 Feb 2027€5,400€4,860until 1 Feb
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Cape TownScheduled
1 – 5 Mar 2027€5,100€4,590until 8 Feb
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MarrakeshScheduled
1 – 5 Mar 2027€4,300€3,870until 8 Feb
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MilanScheduled
8 – 12 Mar 2027€6,000€5,400until 15 Feb
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MuscatScheduled
15 – 19 Mar 2027€5,300€4,770until 22 Feb
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OnlineScheduled
21 – 25 Mar 2027€1,700€1,530until 1 Mar
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