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Quest Training

Digital Risk Management & Resilience Training Course

Shows how to assess digital risks across systems, data, cloud and third parties and build resilience that keeps essential services running through disruption.

DGR · Digital Governance, Risk & ComplianceAll Levels#2743ClassroomEnglish , Arabic
Duration
5 Days
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Free substitution at any time · 30+ days' notice: full refund minus 10%. Cancellation policy

Sectors:Data, Analytics & Digital TransformationCategories:Digital Governance, Risk & Compliance

Course Overview

This course equips participants with practical methods for identifying, assessing, and managing digital risks while strengthening organizational resilience against technology disruptions, cyber incidents, data loss, and operational failures. It focuses on integrating digital risk management into enterprise risk frameworks, protecting critical digital assets, and maintaining essential business services during disruptive events. Participants explore digital risk assessment, business impact analysis, resilience planning, incident response, recovery strategies, third-party technology risks, and continuity management. The programme emphasizes practical controls, measurable resilience indicators, and structured improvement plans to help organizations reduce exposure, improve recovery capabilities, and sustain digital operations.

Learning Objectives

  • By the end of the course, participants will be able to:
  • Explain the principles of digital risk management and organizational resilience.
  • Identify digital risks associated with information systems, data, cloud services, emerging technologies, and third-party providers.
  • Conduct digital risk assessments and evaluate the likelihood and impact of potential disruptions.
  • Integrate digital risk management into enterprise risk management and governance frameworks.
  • Perform business impact analysis to identify critical systems, processes, and dependencies.
  • Develop digital resilience strategies, incident response procedures, and recovery plans.
  • Establish controls for cybersecurity risks, data protection, system availability, and operational continuity.
  • Evaluate third-party technology risks and dependencies across digital supply chains.
  • Define key risk indicators (KRIs), resilience metrics, and reporting mechanisms.
  • Develop a continuous improvement roadmap to strengthen digital resilience and organizational preparedness.

Who Should Attend

This course is designed for risk managers, digital transformation leaders, IT managers, cybersecurity professionals, business continuity specialists, enterprise architects, compliance officers, and operational risk professionals responsible for protecting digital assets and maintaining critical services. It is particularly relevant to professionals involved in technology risk assessment, incident preparedness, service continuity, and organizational resilience planning. The programme is also suitable for senior executives, internal auditors, information security managers, disaster recovery specialists, and technology programme managers working in government entities, ministries, banks, financial institutions, oil and gas companies, industrial organizations, and large corporations. Participants should have a basic understanding of business operations, information systems, risk management, or technology governance.

Learning Outcomes

  • Classify digital risks according to their sources, potential impacts, and organizational significance.
  • Apply structured assessment methods to evaluate digital risk exposure and control effectiveness.
  • Identify critical business services, supporting technologies, and operational dependencies.
  • Conduct business impact analysis and establish recovery priorities.
  • Develop digital resilience strategies aligned with organizational risk appetite and business objectives.
  • Establish incident response, escalation, communication, and recovery procedures.
  • Evaluate backup, recovery, redundancy, and failover arrangements for critical systems.
  • Assess third-party technology risks and supply chain dependencies.
  • Define resilience indicators, risk thresholds, and reporting requirements.
  • Prepare an actionable improvement plan for digital risk reduction and resilience maturity.

Course Outline

Day 1

Digital Risk Management Fundamentals and Risk Assessment

  • Understanding digital risk and its impact on organizational performance, service delivery, and strategic objectives.
  • Identifying risks associated with information systems, digital platforms, cloud services, data, and emerging technologies.
  • Examining cyber threats, technology failures, human error, system outages, and third-party disruptions.
  • Understanding the relationship between digital risk management, enterprise risk management, and corporate governance.
  • Establishing risk identification, classification, assessment, and prioritization criteria.
  • Evaluating risk likelihood, business impact, exposure, and existing control effectiveness.
  • Developing digital risk registers and documenting risk owners, controls, and treatment actions.
  • Applying risk matrices and scenario-based assessment techniques.
  • Practical Exercise: Develop a digital risk register for a selected organization, including risk descriptions, impact assessments, existing controls, and recommended treatments.
Day 2

Business Impact Analysis and Digital Resilience Planning

  • Understanding organizational resilience and its relationship with business continuity and disaster recovery.
  • Identifying critical business services, processes, applications, infrastructure, and information assets.
  • Mapping dependencies between business operations, technology platforms, data, suppliers, and external services.
  • Conducting business impact analysis to evaluate the consequences of service disruption.
  • Establishing recovery time objectives (RTOs) and recovery point objectives (RPOs).
  • Prioritizing recovery requirements based on business criticality and operational impact.
  • Developing resilience strategies for essential systems and digital services.
  • Evaluating redundancy, backup arrangements, alternative operating procedures, and recovery dependencies.
  • Practical Exercise: Conduct a business impact analysis for a critical digital service and establish recovery priorities, RTOs, RPOs, and resilience requirements.
Day 3

Cyber Resilience, Incident Response, and Operational Continuity

  • Understanding the relationship between cybersecurity, operational resilience, and digital risk management.
  • Identifying cyber incidents and technology disruptions that can affect essential business services.
  • Developing incident detection, classification, escalation, and response procedures.
  • Establishing communication protocols for management, technical teams, employees, customers, and relevant external parties.
  • Coordinating cybersecurity incident response with business continuity and disaster recovery arrangements.
  • Evaluating backup integrity, recovery testing, system redundancy, and failover capabilities.
  • Managing operational dependencies during service interruptions and recovery activities.
  • Conducting tabletop exercises and scenario-based resilience testing.
  • Practical Exercise: Simulate a major technology disruption and develop a coordinated response, escalation, communication, and service recovery plan.
Day 4

Third-Party Digital Risk, Governance, and Resilience Controls

  • Identifying risks associated with cloud providers, outsourced IT services, software vendors, and technology partners.
  • Assessing third-party criticality, service dependencies, concentration risk, and potential points of failure.
  • Establishing due diligence, risk assessment, contractual control, and ongoing monitoring requirements.
  • Integrating digital resilience into procurement, supplier management, and technology sourcing decisions.
  • Reviewing access management, data protection, security controls, and service availability requirements.
  • Establishing governance responsibilities for digital risk ownership, oversight, and reporting.
  • Defining key risk indicators, resilience measures, and escalation thresholds.
  • Evaluating compliance obligations, audit evidence, and documentation requirements.
  • Practical Exercise: Assess a critical technology supplier and develop a third-party digital risk treatment plan covering resilience, contractual safeguards, monitoring, and contingency arrangements.
Day 5

Resilience Testing, Performance Measurement, and Continuous Improvement

  • Developing digital resilience testing programmes for critical systems and business services.
  • Evaluating disaster recovery plans, backup procedures, failover mechanisms, and business continuity arrangements.
  • Establishing measurable indicators for recovery performance, service availability, incident response, and risk reduction.
  • Reviewing test results, identifying weaknesses, and prioritizing corrective actions.
  • Conducting scenario analysis to evaluate resilience against severe but plausible disruptions.
  • Integrating lessons learned from incidents, exercises, audits, and operational reviews.
  • Developing resilience maturity improvement plans aligned with business priorities and available resources.
  • Establishing reporting arrangements for executives, risk committees, and operational stakeholders.
  • Final Workshop: Develop and present a digital risk management and resilience roadmap covering risk priorities, critical services, recovery objectives, incident response, third-party controls, resilience testing, performance indicators, and continuous improvement actions.

Upcoming Dates

Selected date

London · 3 – 7 May 2027 · Classroom

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CityDatesPrice per ParticipantEarly Bird
MadinahScheduled
2 – 6 Nov 2026€4,200—
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MadridScheduled
9 – 13 Nov 2026€5,400—
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ManamaScheduled
16 – 20 Nov 2026€4,700—
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MarbellaScheduled
23 – 27 Nov 2026€5,400€4,860until 2 Nov
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Kuala LumpurScheduled
23 – 27 Nov 2026€4,400€3,960until 2 Nov
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MarrakeshScheduled
30 Nov – 4 Dec 2026€4,300€3,870until 9 Nov
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MilanScheduled
7 – 11 Dec 2026€6,000€5,400until 16 Nov
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MuscatScheduled
14 – 18 Dec 2026€5,300€4,770until 23 Nov
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LisbonScheduled
14 – 18 Dec 2026€5,400€4,860until 23 Nov
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OnlineScheduled
20 – 24 Dec 2026€1,700€1,530until 30 Nov
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ParisScheduled
21 – 25 Dec 2026€5,700€5,130until 30 Nov
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RiyadhScheduled
28 Dec 2026 – 1 Jan 2027€4,200€3,780until 7 Dec
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LondonScheduled
28 Dec 2026 – 1 Jan 2027€5,600€5,040until 7 Dec
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RomeScheduled
4 – 8 Jan 2027€5,800€5,220until 14 Dec
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SalalahScheduled
11 – 15 Jan 2027€5,300€4,770until 21 Dec
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Sharm El-SheikhScheduled
18 – 22 Jan 2027€4,300€3,870until 28 Dec
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MakkahScheduled
18 – 22 Jan 2027€4,200€3,780until 28 Dec
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AbujaScheduled
25 – 29 Jan 2027€5,100€4,590until 4 Jan
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ViennaScheduled
25 – 29 Jan 2027€5,700€5,130until 4 Jan
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AccraScheduled
1 – 5 Feb 2027€5,100€4,590until 11 Jan
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AmmanScheduled
7 – 11 Feb 2027€3,100€2,790until 18 Jan
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AmsterdamScheduled
8 – 12 Feb 2027€5,400€4,860until 18 Jan
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BarcelonaScheduled
15 – 19 Feb 2027€5,400€4,860until 25 Jan
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CairoScheduled
22 – 26 Feb 2027€3,300€2,970until 1 Feb
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CasablancaScheduled
1 – 5 Mar 2027€4,300€3,870until 8 Feb
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BangkokScheduled
1 – 5 Mar 2027€6,100€5,490until 8 Feb
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DohaScheduled
8 – 12 Mar 2027€4,400€3,960until 15 Feb
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DubaiScheduled
14 – 18 Mar 2027€4,400€3,960until 22 Feb
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GenevaScheduled
15 – 19 Mar 2027€6,300€5,670until 22 Feb
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BeirutScheduled
21 – 25 Mar 2027€4,000€3,600until 1 Mar
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LondonScheduled
3 – 7 May 2027€5,600€5,040until 12 Apr
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