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Quest Training

Designing & Developing Organizational Competency Frameworks Training Course

Equips professionals to build, assess and govern competency frameworks that align workforce capabilities with strategy, roles, development and succession.

TSP · Talent Management & Succession PlanningAll Levels#3152ClassroomEnglish , Arabic
Duration
5 Days
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Free substitution at any time · 30+ days' notice: full refund minus 10%. Cancellation policy

Sectors:Human Resources & Talent ManagementCategories:Talent Management & Succession Planning

Course Overview

The Designing & Developing Organizational Competency Frameworks Training Course provides HR professionals, organizational development specialists, and business leaders with the knowledge and practical methodologies required to design, implement, and maintain effective competency frameworks. The programme focuses on identifying the capabilities an organization needs to achieve its strategic objectives and translating them into clearly defined behavioral, technical, managerial, and leadership competencies. An effective organizational competency framework creates a consistent foundation for managing workforce capabilities across recruitment, performance management, learning and development, career progression, succession planning, and talent management. This course examines how competency frameworks connect organizational strategy with job requirements, individual performance expectations, and professional development priorities. Participants explore approaches to competency identification, job analysis, competency modelling, proficiency levels, and behavioral indicators. The programme also addresses the practical challenges of developing competency dictionaries, defining role-specific competency profiles, conducting competency assessments, and identifying capability gaps. Participants learn how to distinguish between core, functional, technical, managerial, and leadership competencies while ensuring that competency requirements reflect the organization's operating environment, culture, and future workforce needs. Through practical exercises and organizational case studies, participants develop the skills to build competency models, validate competency requirements with stakeholders, establish assessment methodologies, and integrate competency frameworks into HR processes. The course emphasizes practical implementation, governance, stakeholder engagement, and continuous improvement to ensure that competency frameworks remain relevant, measurable, and aligned with organizational priorities.

Learning Objectives

  • Analyze organizational strategy, structure, and workforce requirements to identify the competencies needed to achieve business objectives.
  • Develop a structured methodology for identifying and defining core, functional, technical, managerial, and leadership competencies.
  • Apply job analysis and role profiling techniques to translate job responsibilities into measurable competency requirements.
  • Design competency models with clear definitions, behavioral indicators, and progressive proficiency levels.
  • Establish competency dictionaries and role-based competency profiles that support consistency across organizational functions.
  • Evaluate competency assessment methods and select appropriate tools for measuring individual and workforce capabilities.
  • Identify competency gaps and translate assessment findings into targeted learning and development priorities.
  • Integrate competency frameworks into recruitment, performance management, career development, and succession planning processes.
  • Strengthen stakeholder engagement and governance arrangements to support the adoption and consistent application of competency frameworks.
  • Develop an implementation and review roadmap to maintain competency framework relevance and organizational alignment.

Who Should Attend

This course is designed for HR professionals and organizational development specialists responsible for workforce planning, talent management, performance management, learning and development, and organizational capability building. It is particularly relevant to HR directors, HR managers, talent management managers, organizational development managers, competency development specialists, job evaluation professionals, and workforce planning specialists. The programme is also suitable for learning and development managers, training managers, performance management specialists, recruitment and selection professionals, career development advisers, and succession planning specialists. Professionals involved in designing job descriptions, establishing role requirements, assessing employee capabilities, and developing leadership pipelines will benefit from the practical methods covered throughout the course. Senior executives, department heads, business unit managers, and public sector leaders can also benefit from understanding how competency frameworks support organizational effectiveness, workforce readiness, leadership development, and strategic human capital planning. The course is relevant to government entities, ministries, financial institutions, telecommunications organizations, industrial companies, and large corporations seeking a consistent approach to defining and developing workforce capabilities.

Learning Outcomes

  • Translate organizational strategy and workforce priorities into clearly defined competency requirements.
  • Conduct structured job and role analysis to identify the competencies required for different organizational positions.
  • Develop competency models covering organizational, functional, technical, managerial, and leadership capabilities.
  • Write clear competency definitions and observable behavioral indicators for different proficiency levels.
  • Build competency dictionaries and role-based competency profiles using consistent design principles.
  • Select and apply appropriate competency assessment methods, including interviews, self-assessments, manager assessments, and assessment centres.
  • Analyze assessment results to identify individual, departmental, and organization-wide competency gaps.
  • Prepare competency-based development plans aligned with identified capability gaps and business priorities.
  • Integrate competency frameworks into recruitment, performance management, career progression, and succession planning.
  • Establish governance, review, and measurement mechanisms to evaluate framework effectiveness and support continuous improvement.

Course Outline

Day 1

Foundations of Organizational Competency Frameworks

  • Understanding organizational competencies and their role in strategic human resource management.
  • The relationship between organizational strategy, workforce capabilities, job requirements, and performance expectations.
  • Types of competencies: core, functional, technical, managerial, behavioral, and leadership.
  • Competency-based management and its contribution to talent management and organizational effectiveness.
  • Principles of competency framework design, including relevance, consistency, measurability, and scalability.
  • Practical Exercise: Analyze an organizational structure and strategic priorities to identify the main competency categories required across selected departments and job families.
Day 2

Competency Identification, Job Analysis, and Role Profiling

  • Techniques for identifying competencies through organizational analysis, interviews, workshops, and stakeholder consultation.
  • Job analysis methodologies and the relationship between responsibilities, tasks, and competency requirements.
  • Developing job profiles and identifying critical competencies for different organizational roles.
  • Identifying common competencies across departments and specialized competencies for specific functions.
  • Using critical incident analysis and behavioral evidence to define successful job performance.
  • Practical Exercise: Conduct a structured job analysis for selected positions and develop initial competency profiles based on responsibilities, required capabilities, and performance expectations.
Day 3

Competency Modelling, Dictionaries, and Proficiency Levels

  • Designing organizational competency models and defining their structure and scope.
  • Developing competency definitions, descriptions, and observable behavioral indicators.
  • Establishing proficiency levels, from foundational and intermediate to advanced and expert.
  • Differentiating behavioral indicators across levels of responsibility and organizational seniority.
  • Developing competency dictionaries and standardizing terminology across business functions.
  • Practical Exercise: Build a competency dictionary containing selected competencies, definitions, behavioral indicators, and proficiency levels for a defined job family.
Day 4

Competency Assessment and Gap Analysis

  • Competency assessment principles, methodologies, and assessment criteria.
  • Assessment techniques: structured behavioral interviews, self-assessments, manager evaluations, tests, and assessment centres.
  • Designing competency assessment tools, rating scales, and evidence-based evaluation procedures.
  • Comparing required competency levels with actual employee capabilities.
  • Conducting individual, departmental, and organization-wide competency gap analysis.
  • Practical Exercise: Assess a sample group of employees against established competency profiles, identify capability gaps, and prepare a prioritized competency gap report.
Day 5

Framework Implementation, HR Integration, and Continuous Improvement

  • Integrating competency frameworks into recruitment, selection, and onboarding processes.
  • Linking competencies to performance management, learning and development, and career progression.
  • Using competency profiles to support succession planning and leadership development.
  • Establishing governance, ownership, stakeholder responsibilities, and framework review procedures.
  • Measuring framework effectiveness through relevant performance indicators and workforce capability metrics.
  • Final Workshop: Develop an organizational competency framework implementation plan covering competency architecture, role profiles, assessment methods, competency gap analysis, HR integration, governance, implementation milestones, and continuous improvement priorities.

Upcoming Dates

Selected date

Amman · 8 – 12 Nov 2026 · Classroom

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CityDatesPrice per ParticipantEarly Bird
AmmanScheduled
8 – 12 Nov 2026€3,100—
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AmsterdamScheduled
9 – 13 Nov 2026€5,400—
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BakuScheduled
16 – 20 Nov 2026€4,800—
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BarcelonaScheduled
23 – 27 Nov 2026€5,400€4,860until 2 Nov
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BangkokScheduled
23 – 27 Nov 2026€6,100€5,490until 2 Nov
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BeirutScheduled
29 Nov – 3 Dec 2026€4,000€3,600until 9 Nov
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BerlinScheduled
7 – 11 Dec 2026€5,800€5,220until 16 Nov
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CairoScheduled
13 – 17 Dec 2026€3,300€2,970until 23 Nov
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Cape TownScheduled
14 – 18 Dec 2026€5,100€4,590until 23 Nov
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CasablancaScheduled
21 – 25 Dec 2026€4,300€3,870until 30 Nov
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DohaScheduled
27 – 31 Dec 2026€4,400€3,960until 7 Dec
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DammamScheduled
27 – 31 Dec 2026€4,200€3,780until 7 Dec
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DubaiScheduled
3 – 7 Jan 2027€4,400€3,960until 14 Dec
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ErbilScheduled
10 – 14 Jan 2027€3,100€2,790until 21 Dec
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FrankfurtScheduled
11 – 15 Jan 2027€5,800€5,220until 21 Dec
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GenevaScheduled
18 – 22 Jan 2027€6,300€5,670until 28 Dec
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IstanbulScheduled
25 – 29 Jan 2027€4,700€4,230until 4 Jan
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HamburgScheduled
25 – 29 Jan 2027€5,800€5,220until 4 Jan
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JeddahScheduled
31 Jan – 4 Feb 2027€4,200€3,780until 11 Jan
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KigaliScheduled
8 – 12 Feb 2027€5,100€4,590until 18 Jan
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Kuala LumpurScheduled
8 – 12 Feb 2027€4,400€3,960until 18 Jan
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LisbonScheduled
15 – 19 Feb 2027€5,400€4,860until 25 Jan
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LondonScheduled
22 – 26 Feb 2027€5,600€5,040until 1 Feb
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MadridScheduled
1 – 5 Mar 2027€5,400€4,860until 8 Feb
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MadinahScheduled
1 – 5 Mar 2027€4,200€3,780until 8 Feb
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MakkahScheduled
8 – 12 Mar 2027€4,200€3,780until 15 Feb
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ManamaScheduled
15 – 19 Mar 2027€4,700€4,230until 22 Feb
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MarbellaScheduled
15 – 19 Mar 2027€5,400€4,860until 22 Feb
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AbujaScheduled
22 – 26 Mar 2027€5,100€4,590until 1 Mar
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AccraScheduled
29 Mar – 2 Apr 2027€5,100€4,590until 8 Mar
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Available in: Istanbul · Dubai · London · Doha · Amsterdam

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