Contract Compliance & Performance Management

Course Overview

Learning Objectives

• Analyze contractual obligations and identify key monitoring requirements.
• Develop practical contract compliance tracking methods.
• Evaluate supplier and contractor performance using measurable indicators.
• Apply methods for monitoring quality, cost, schedule, and service levels.
• Identify contractual non-compliance and performance deviations.
• Implement appropriate corrective actions for performance issues.
• Improve management of contractual notices, correspondence, and records.
• Assess contract performance risks and their business impact.
• Prepare concise and effective compliance and performance reports.
• Strengthen coordination between Contract, Procurement, Legal, and Operations teams.
• Develop practical supplier and contractor performance improvement methods.
• Prepare a contract compliance and performance improvement plan.

Who Should Attend

Learning Outcomes

• Identify priority contractual obligations.
• Prepare a practical contract compliance matrix.
• Develop relevant contract performance indicators.
• Monitor performance and identify deviations.
• Analyze causes of contractual non-compliance.
• Document breaches and performance issues.
• Develop corrective action plans.
• Monitor supplier and contractor performance.
• Assess contract performance risks.
• Prepare management performance reports.
• Apply appropriate escalation procedures.
• Develop a practical contract performance improvement plan.

Course Outline