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Contract Compliance & Performance Management

Contract Compliance & Performance Management is a practical course focused on controlling contractual obligations, monitoring supplier and contractor performance, and identifying non-compliance before it creates…

LCC · Legal, Contracts & ComplianceAll LevelsClassroomEnglish , Arabic
Duration
5 Days
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Course Overview

Contract Compliance & Performance Management is a practical course focused on controlling contractual obligations, monitoring supplier and contractor performance, and identifying non-compliance before it creates operational, financial, or legal exposure. The course focuses on practical tools for Contract, Procurement, Project, and Operations teams to monitor deliverables, quality, cost, timelines, service levels, and contractual requirements. Participants will work with practical scenarios and exercises to build compliance tracking systems, performance indicators, corrective actions, and management reports that support better contract control and decision-making.

Learning Objectives

  • Analyze contractual obligations and identify key monitoring requirements.
  • Develop practical contract compliance tracking methods.
  • Evaluate supplier and contractor performance using measurable indicators.
  • Apply methods for monitoring quality, cost, schedule, and service levels.
  • Identify contractual non-compliance and performance deviations.
  • Implement appropriate corrective actions for performance issues.
  • Improve management of contractual notices, correspondence, and records.
  • Assess contract performance risks and their business impact.
  • Prepare concise and effective compliance and performance reports.
  • Strengthen coordination between Contract, Procurement, Legal, and Operations teams.
  • Develop practical supplier and contractor performance improvement methods.
  • Prepare a contract compliance and performance improvement plan.

Who Should Attend

Contract Managers, Contract Specialists, Contract Administrators, Procurement Managers, Supply Chain Professionals, Supplier and Contractor Managers, Commercial Managers, Compliance and Governance Professionals. The course is also suitable for Project Managers, Operations Managers, Quality and Risk Professionals, Finance Teams, Legal and Audit Professionals, and executives responsible for contract performance, supplier management, and organizational risk.

Learning Outcomes

  • Identify priority contractual obligations.
  • Prepare a practical contract compliance matrix.
  • Develop relevant contract performance indicators.
  • Monitor performance and identify deviations.
  • Analyze causes of contractual non-compliance.
  • Document breaches and performance issues.
  • Develop corrective action plans.
  • Monitor supplier and contractor performance.
  • Assess contract performance risks.
  • Prepare management performance reports.
  • Apply appropriate escalation procedures.
  • Develop a practical contract performance improvement plan.

Course Outline

Course Outline:

Day 1

Contract Compliance Management

  • Contract compliance fundamentals
  • Contract lifecycle and key obligations
  • Roles and responsibilities
  • Compliance monitoring requirements
  • Practical application: Identify obligations in a sample contract
Day 2

Contract Compliance Tracking

  • Contract obligation matrix
  • Deliverables, deadlines, and milestones
  • Notices and contractual correspondence
  • Documentation and records management
  • Practical application: Build a contract compliance tracker
Day 3

Contract Performance Management

  • Contract performance indicators
  • Supplier and contractor evaluation
  • Quality, cost, schedule, and service performance
  • Performance deviation analysis
  • Practical application: Develop KPIs for a contract
Day 4

Non-Compliance and Corrective Actions

  • Contract breaches and non-performance
  • Delays and performance deficiencies
  • Root cause analysis
  • Corrective actions and escalation
  • Practical application: Resolve a contractor performance case
Day 5

Contract Governance and Performance Improvement

  • Compliance and performance reporting
  • Contract risk management
  • Supplier and contractor improvement
  • Governance and continuous monitoring
  • Final workshop: Develop a contract performance improvement plan

Upcoming Dates

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