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Aviation Fundamentals for Non-Aviation Professionals Training Course

Introduces newcomers to how airlines, airports, regulators and ground handlers work together, with the core terminology needed to work confidently in aviation.

ALM · Airline Management & Aviation BusinessAll Levels#2484ClassroomEnglish , Arabic
Duration
5 Days
Download BrochureView Upcoming Dates

Free substitution at any time · 30+ days' notice: full refund minus 10%. Cancellation policy

Course Overview

This practical course provides non-aviation professionals with a structured understanding of the aviation industry, its key stakeholders, operating models, terminology, and interconnected functions. It is designed to build a strong foundation without requiring previous aviation experience. The program introduces the main components of the aviation ecosystem, including airlines, airports, air navigation services, regulators, ground handling providers, aviation security, maintenance organizations, and other supporting services. Participants will understand how these entities interact throughout the aviation value chain. The course also explores essential operational and commercial concepts such as aircraft operations, airport processes, passenger handling, baggage, flight scheduling, route networks, aviation economics, safety, security, regulation, and customer experience. Through practical examples, industry case studies, process mapping, and operational scenarios, participants will develop the aviation knowledge needed to communicate effectively with technical and operational teams, understand industry decisions, and contribute more confidently to aviation-related projects and business activities.

Learning Objectives

  • Understand the structure and major components of the aviation industry.
  • Identify the roles and responsibilities of key aviation stakeholders.
  • Explain fundamental airline, airport, and aviation service operations.
  • Develop familiarity with essential aviation terminology and concepts.
  • Understand the basic aircraft operating cycle and airline processes.
  • Examine airport operations from aircraft arrival through departure.
  • Understand passenger, baggage, ground handling, and terminal processes.
  • Analyze the relationship between airlines, airports, regulators, and service providers.
  • Understand the fundamental principles of aviation safety, security, and regulation.
  • Explore basic aviation economics, commercial models, and revenue drivers.
  • Recognize the impact of technology, sustainability, and changing market conditions on aviation.
  • Apply fundamental aviation knowledge to practical business and operational situations.

Who Should Attend

This course is designed for professionals who work with aviation organizations or aviation-related projects but do not have a technical or operational aviation background. It is particularly suitable for managers, executives, consultants, government officials, commercial and business development professionals, procurement and supply chain teams, finance and legal professionals, project managers, technology specialists, and corporate support functions working with airlines, airports, aviation authorities, or aviation service providers. The program is also valuable for professionals transitioning into the aviation sector or those whose roles require a broader understanding of aviation operations and industry structures.

Learning Outcomes

  • Describe the structure and major sectors of the aviation industry.
  • Explain the roles of airlines, airports, regulators, and aviation service providers.
  • Understand the basic terminology used across aviation operations.
  • Trace the main stages of an airline flight from planning to completion.
  • Explain key airport processes and operational interfaces.
  • Understand passenger, baggage, terminal, and ground handling activities.
  • Identify the main factors affecting airline and airport performance.
  • Recognize fundamental aviation safety, security, and regulatory requirements.
  • Understand basic aviation commercial and economic concepts.
  • Interpret common aviation operational and performance indicators.
  • Identify how digitalization, sustainability, and innovation are influencing aviation.
  • Apply aviation concepts when participating in industry projects, meetings, and business decisions.

Course Outline

Day 1

Aviation Industry Structure & Key Stakeholders

  • Overview of the global aviation industry
  • Major aviation sectors and value chain
  • Airlines and airline business models
  • Airports and airport operating structures
  • Civil aviation authorities and regulatory bodies
  • Air navigation service providers
  • Ground handling and aviation support services
  • Maintenance, repair, and overhaul organizations
  • Key relationships and operational interfaces
  • Practical Workshop: Mapping the aviation ecosystem and stakeholder relationships
Day 2

Airline Operations & Aircraft Fundamentals

  • Basic aircraft types and configurations
  • Aircraft operating cycle
  • Flight planning and scheduling fundamentals
  • Crew and aircraft utilization
  • Aircraft turnaround processes
  • Airline operational departments
  • Flight operations and dispatch
  • Maintenance and technical support
  • Operational performance and punctuality
  • Case Study: Following an aircraft from pre-departure preparation through arrival
Day 3

Airport & Ground Operations

  • Airport operational structure
  • Airside and landside operations
  • Terminal processes
  • Passenger check-in and boarding
  • Baggage handling
  • Ground handling services
  • Aircraft stand and gate operations
  • Airport capacity and resource management
  • Passenger flow and airport service quality
  • Practical Exercise: Mapping the passenger and aircraft journey through an airport
Day 4

Aviation Safety, Security, Regulation & Commercial Fundamentals

  • Principles of aviation safety
  • Safety management and operational risk
  • Aviation security fundamentals
  • Regulatory frameworks and compliance
  • Roles of international and national aviation authorities
  • Airline and airport economics
  • Revenue and cost fundamentals
  • Market demand and route development
  • Customer experience and service performance
  • Scenario Exercise: Assessing the operational and commercial impact of an aviation disruption
Day 5

Aviation Strategy, Technology & Future Trends

  • Aviation performance and key indicators
  • Digital transformation in aviation
  • Data and technology applications
  • Emerging aviation technologies
  • Sustainability and environmental considerations
  • Changing passenger expectations
  • Industry resilience and operational challenges
  • Future aviation business models
  • Cross-functional collaboration in aviation organizations
  • Final Workshop: Applying aviation fundamentals to a real-world business or operational scenario

Upcoming Dates

Selected date

Geneva · 4 – 8 Jan 2027 · Classroom

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CityDatesPrice per ParticipantEarly Bird
ViennaScheduled
2 – 6 Nov 2026€6,400—
ZurichScheduled
9 – 13 Nov 2026€5,800—
AmmanScheduled
15 – 19 Nov 2026€4,000—
TrabzonScheduled
16 – 20 Nov 2026€5,300—
AmsterdamScheduled
16 – 20 Nov 2026€6,000—
BakuScheduled
23 – 27 Nov 2026€5,300€4,770until 2 Nov
BarcelonaScheduled
30 Nov – 4 Dec 2026€6,000€5,400until 9 Nov
AbujaScheduled
7 – 11 Dec 2026€7,700€6,930until 16 Nov
CairoScheduled
7 – 11 Dec 2026€3,800€3,420until 16 Nov
CasablancaScheduled
14 – 18 Dec 2026€4,700€4,230until 23 Nov
DammamScheduled
21 – 25 Dec 2026€4,800€4,320until 30 Nov
DohaScheduled
28 Dec 2026 – 1 Jan 2027€4,700€4,230until 7 Dec
AccraScheduled
28 Dec 2026 – 1 Jan 2027€7,700€6,930until 7 Dec
DubaiScheduled
3 – 7 Jan 2027€4,700€4,230until 14 Dec
GenevaScheduled
4 – 8 Jan 2027€7,300€6,570until 14 Dec
IstanbulScheduled
11 – 15 Jan 2027€5,300€4,770until 21 Dec
BangkokScheduled
18 – 22 Jan 2027€6,700€6,030until 28 Dec
Kuala LumpurScheduled
18 – 22 Jan 2027€4,700€4,230until 28 Dec
LisbonScheduled
25 – 29 Jan 2027€6,000€5,400until 4 Jan
LondonScheduled
1 – 5 Feb 2027€5,800€5,220until 11 Jan
BeirutScheduled
7 – 11 Feb 2027€4,500€4,050until 18 Jan
MadinahScheduled
8 – 12 Feb 2027€4,800€4,320until 18 Jan
MakkahScheduled
15 – 19 Feb 2027€4,800€4,320until 25 Jan
MadridScheduled
15 – 19 Feb 2027€6,000€5,400until 25 Jan
ManamaScheduled
22 – 26 Feb 2027€5,300€4,770until 1 Feb
Cape TownScheduled
1 – 5 Mar 2027€7,700€6,930until 8 Feb
MilanScheduled
1 – 5 Mar 2027€7,000€6,300until 8 Feb
MunichScheduled
8 – 12 Mar 2027€6,000€5,400until 15 Feb
MuscatScheduled
15 – 19 Mar 2027€6,300€5,670until 22 Feb
OnlineScheduled
21 – 25 Mar 2027€2,700€2,430until 1 Mar

Available in: Istanbul · Dubai · London · Riyadh · Doha · Amsterdam

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