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Quest Training

Air Cargo & Aviation Logistics Management Training Course

Explains how air cargo moves from acceptance and handling to documentation, security checks and delivery, and how to manage capacity, compliance and cost.

ALM · Airline Management & Aviation BusinessAll Levels#2485ClassroomEnglish , Arabic
Duration
5 Days
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Free substitution at any time · 30+ days' notice: full refund minus 10%. Cancellation policy

Sectors:Aviation & AirportsCategories:Airline Management & Aviation Business

Course Overview

This advanced, practical course provides a comprehensive framework for managing air cargo operations and aviation logistics across the international air transport supply chain. It examines the movement of cargo from origin to destination, with emphasis on operational coordination, capacity, documentation, compliance, security, service quality, and cost efficiency. The program covers the key interfaces between airlines, cargo terminals, freight forwarders, shippers, consignees, customs authorities, ground handlers, airports, and other logistics providers. Participants will examine how these stakeholders coordinate cargo acceptance, handling, storage, transportation, loading, documentation, and delivery. Particular attention is given to cargo planning, warehouse and terminal operations, shipment documentation, special cargo, dangerous goods awareness, security controls, customs processes, cargo capacity, service performance, and disruption management. The course also considers the role of digitalization and data in improving cargo visibility, efficiency, and supply chain resilience. Through practical exercises, case studies, cargo flow analysis, and operational simulations, participants will develop the skills required to identify bottlenecks, improve cargo processes, manage operational risks, and strengthen the performance of aviation logistics operations.

Learning Objectives

  • Analyze the structure and key components of the air cargo and aviation logistics industry.
  • Evaluate the roles and responsibilities of major air cargo stakeholders.
  • Manage cargo acceptance, handling, storage, transportation, and delivery processes.
  • Assess cargo capacity requirements and aircraft and terminal resource utilization.
  • Apply effective approaches to cargo documentation and shipment control.
  • Evaluate customs, security, compliance, and operational requirements affecting air cargo.
  • Manage special cargo requirements and associated operational controls.
  • Identify cargo handling risks, bottlenecks, delays, and service failures.
  • Improve coordination between airlines, airports, freight forwarders, ground handlers, and logistics providers.
  • Apply performance indicators to monitor cargo operations and service quality.
  • Use technology and operational data to improve cargo visibility and efficiency.
  • Develop practical strategies for improving air cargo performance, resilience, and cost effectiveness.

Who Should Attend

This course is designed for air cargo managers, aviation logistics professionals, cargo terminal supervisors, airline cargo personnel, freight forwarding specialists, ground handling professionals, airport logistics teams, and supply chain managers involved in air freight operations. It is also suitable for professionals working in cargo planning, warehouse operations, customs coordination, cargo security, commercial cargo management, aviation procurement, logistics planning, and international freight operations. The program is particularly relevant to managers, supervisors, specialists, and decision-makers responsible for cargo performance, operational coordination, service quality, compliance, and logistics efficiency.

Learning Outcomes

  • Map the end-to-end air cargo supply chain and its operational interfaces.
  • Evaluate the responsibilities of airlines, airports, handlers, forwarders, shippers, and regulatory authorities.
  • Manage cargo acceptance, handling, storage, loading, and delivery processes.
  • Assess cargo capacity and resource requirements across airport and airline operations.
  • Review cargo documentation and identify potential processing issues.
  • Apply appropriate controls for cargo security and regulatory compliance.
  • Recognize operational requirements associated with special cargo categories.
  • Identify bottlenecks and root causes of delays within cargo operations.
  • Coordinate cargo activities across multiple logistics and aviation stakeholders.
  • Use cargo performance indicators to monitor efficiency and service levels.
  • Apply data and digital tools to improve shipment visibility and operational control.
  • Develop an integrated improvement plan for an air cargo or aviation logistics operation.

Course Outline

Day 1

Air Cargo Industry & Aviation Logistics Framework

  • Structure of the global air cargo industry
  • Air cargo supply chain and value creation
  • Roles of airlines, airports, freight forwarders, shippers, consignees, and handlers
  • Air cargo business models and service structures
  • Cargo flows from origin to destination
  • Air cargo terminology and operational documentation
  • Cargo planning and operational coordination
  • Key performance drivers in aviation logistics
  • Practical Workshop: Mapping an end-to-end international air cargo shipment
Day 2

Cargo Handling, Warehousing & Terminal Operations

  • Cargo acceptance and shipment verification
  • Cargo terminal processes
  • Warehouse layout and cargo flow
  • Storage, handling, and inventory controls
  • Build-up and break-down of cargo
  • Aircraft loading and unloading coordination
  • Unit load devices and cargo handling equipment
  • Cargo capacity and resource planning
  • Case Study: Identifying bottlenecks and improving cargo terminal flow
Day 3

Documentation, Compliance, Security & Special Cargo

  • Air cargo documentation and shipment controls
  • Air waybills and cargo information
  • Customs procedures and regulatory coordination
  • Cargo security requirements
  • Screening and security controls
  • Special cargo handling considerations
  • Temperature-sensitive and time-critical shipments
  • Dangerous goods awareness and operational responsibilities
  • Live animals, valuable cargo, and other sensitive shipments
  • Practical Exercise: Reviewing a cargo shipment and identifying documentation, compliance, and handling requirements
Day 4

Cargo Capacity, Network Coordination & Disruption Management

  • Airline cargo capacity planning
  • Aircraft belly cargo and dedicated freighter operations
  • Cargo routing and network planning
  • Connecting shipments and transfer operations
  • Coordination between cargo and flight operations
  • Managing delays, disruptions, and capacity constraints
  • Contingency planning and cargo recovery
  • Operational risk and service continuity
  • Simulation Exercise: Managing a major cargo disruption involving capacity, routing, and delivery constraints
Day 5

Aviation Logistics Performance, Digitalization & Optimization

  • Air cargo performance management
  • Operational and service-level indicators
  • Cost, productivity, and efficiency analysis
  • Shipment visibility and tracking
  • Digitalization and data-driven cargo management
  • Automation and emerging cargo technologies
  • Supply chain resilience and risk management
  • Continuous process improvement
  • Strategic cargo partnerships and service development
  • Final Workshop: Developing an integrated air cargo and aviation logistics improvement plan

Upcoming Dates

Selected date

London · 26 – 30 Jul 2027 · Classroom

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CityDatesPrice per ParticipantEarly Bird
ZurichScheduled
2 – 6 Nov 2026€5,800—
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AmmanScheduled
8 – 12 Nov 2026€4,000—
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AmsterdamScheduled
16 – 20 Nov 2026€6,000—
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BakuScheduled
16 – 20 Nov 2026€5,300—
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TrabzonScheduled
16 – 20 Nov 2026€5,300—
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BarcelonaScheduled
23 – 27 Nov 2026€6,000€5,400until 2 Nov
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CairoScheduled
30 Nov – 4 Dec 2026€3,800€3,420until 9 Nov
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CasablancaScheduled
7 – 11 Dec 2026€4,700€4,230until 16 Nov
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AbujaScheduled
7 – 11 Dec 2026€7,700€6,930until 16 Nov
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DammamScheduled
14 – 18 Dec 2026€4,800€4,320until 23 Nov
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DohaScheduled
21 – 25 Dec 2026€4,700€4,230until 30 Nov
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DubaiScheduled
27 – 31 Dec 2026€4,700€4,230until 7 Dec
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GenevaScheduled
28 Dec 2026 – 1 Jan 2027€7,300€6,570until 7 Dec
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AccraScheduled
28 Dec 2026 – 1 Jan 2027€7,700€6,930until 7 Dec
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IstanbulScheduled
4 – 8 Jan 2027€5,300€4,770until 14 Dec
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Kuala LumpurScheduled
11 – 15 Jan 2027€4,700€4,230until 21 Dec
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LisbonScheduled
18 – 22 Jan 2027€6,000€5,400until 28 Dec
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BangkokScheduled
18 – 22 Jan 2027€6,700€6,030until 28 Dec
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LondonScheduled
25 – 29 Jan 2027€5,800€5,220until 4 Jan
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MadinahScheduled
1 – 5 Feb 2027€4,800€4,320until 11 Jan
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BeirutScheduled
7 – 11 Feb 2027€4,500€4,050until 18 Jan
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MadridScheduled
8 – 12 Feb 2027€6,000€5,400until 18 Jan
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MakkahScheduled
15 – 19 Feb 2027€4,800€4,320until 25 Jan
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ManamaScheduled
15 – 19 Feb 2027€5,300€4,770until 25 Jan
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MilanScheduled
22 – 26 Feb 2027€7,000€6,300until 1 Feb
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MunichScheduled
1 – 5 Mar 2027€6,000€5,400until 8 Feb
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Cape TownScheduled
1 – 5 Mar 2027€7,700€6,930until 8 Feb
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MuscatScheduled
8 – 12 Mar 2027€6,300€5,670until 15 Feb
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OnlineScheduled
14 – 18 Mar 2027€2,700€2,430until 22 Feb
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ErbilScheduled
21 – 25 Mar 2027€4,000€3,600until 1 Mar
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LondonScheduled
26 – 30 Jul 2027€5,800€5,220until 5 Jul
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Available in: Istanbul · Dubai · London · Riyadh · Doha · Amsterdam

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